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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service and response from Wifi Heroes. From our initial enquiry, Barry was booked for a couple of days later for an assessment. He spent a couple of hours at the property and gave us clear... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service fitting and then continuing to provide support for new 3G sim card based wifi system. Now have 80-120 mb download speeds which works vs the old BT system which got 3mb and continual... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Matt arrived on time after sending text stating his eta. He consulted with me on the simplest way to provide the best solution. Matt installed two access points in an efficient clean manner with the f... Ver más

Valorada con 5 estrellas sobre 5

WiFi heroes are aptly named. Living in an old house, the signal was totally unreliable, always going down and invariably just before or during a meeting. They came, surveyed and sorted. Our WiFi now... Ver más

Información sobre la empresa

  1. Asistencia y servicios informáticos
  2. Empresa de automatización de viviendas

Escrito por la empresa

Struggling With Poor WiFi? Kiss Your WiFi Problems Goodbye With Our Money Back Guarantee WiFi Service. We offer fixed fee Wifi services covering both domestic and commercial customers all over the south east of England.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

259 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

The contractor was sent very late for…

The contractor was sent very late for the most important work, and they didn’t follow my written requirements for a critical task. This caused unnecessary stress (they have drilled etc. so they could not easily fix it), and I had to spend more to buy more expensive adapters to make the setup work.

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

great service

Really good efficient service and advice, took time to explain all the issues and sorted quickly to update existing equipment, and fully tested everything before leaving. I would highly recommend as a company that cares about quality service

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would definitely recommend WiFi Heros…

I would definitely recommend WiFi Heroes. I had a problem with the WiFi in my newly built garden office. They came out within a couple of days. Steven - the onsite technician - was very helpful and knowledgable and courteous. He diagnosed the issue and installed an ubiquiti access point in our garden office which connected to our WiFi booster router via rhe existing ethernet cable. I am delighted. They were helpful both on initial contact and then on site and have quickly and efficiently fixed the issue. All for a reasonable price. Many thanks.

10 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really really good start to finish

Really really good start to finish. Very good understanding of WiFi, pricing very good ( for good product) really good installation work, tidy and well hidden. Now have mega fast everywhere. Very nice guys too - fully recommend 👍👍

6 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The team at WiFi Heroes were excellent

The team at WiFi Heroes were excellent.
Ash, Matt and the fellow who specialised at working at height were all brilliant. Polite, helpful and genuinely took pride in their work.
They were so respectful to my family and treated my home like it was their own. Definitely the best tradesmen we have come across.

They left the job neat and tidy. They also improvised to provide a solution when the quote was missing an item.

I would thoroughly recommend them.
They are not the cheapest but their responsiveness, knowledge and attention to detail is top class.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressed

Very impressed. After completing an enquiry form online I was contacted almost immediately. Berry carried out a site survey and couple of days later and recommended a solution for my Wi-Fi problems. The following week Matt and Steve arrived on time and installed the solutions. They did a great job hiding cables and left my property clean and tidy.
Very impressed from the start to finish of the project.
Good communication from the Wi-Fi Heros office too.

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent aftercare

I had my garden WiFi fitted 3 years ago. I had an issue recently and contacted them. They fixed the issue straight away and my internet is now working perfectly .
I highly recommend this business as the aftercare is excellent, fast and efficient.

31 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

Good service. Installation of the cabling was done to try and conceal the wires as much as possible and that was appreciated

15 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Had issues with WIFI connections in my…

Had issues with WIFI connections in my house and no WIFI at all in my annexe. Very impressed with this company. Great communication during the process. Installation by Matt was superb. Talked me through what he was doing and went the extra mile in checking all my TVs etc where working correctly when we had finished. Highly recommended

15 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

A brilliant service from first point of…

A brilliant service from first point of call to installation. Matt installed a broadband extender to our summer house, some 200 feet from the main house. He arrived on time and worked diligently to ensure we had super fast speeds and all the cables were tacked nicely hidden through hedges and trees. He run through everything before leaving.
Well done guys.

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An unbelievably amazing service…

An unbelievably amazing service provided. Systems went down at our restaurant/pub in the country side, couldn’t take calls, take payments, take orders or send them through to the kitchen through our system
WiFi Heros not only stood by the phone waiting for updates while I shuttled to and from from the premises to call them as I had no signal, they talked me through how to get the systems back on and working without sending an engineer out which they were more than willing to dispatch
Can not talk any higher of their services !!!

3 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

WiFi heroes live up to their name

WiFi heroes have lived up to their name - now have excellent WiFi throughout the house. Their engineer Matt was very helpful and answered all my queries and gave good advice on service positioning etc. def recommend

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Incredibly quick to respond, fair price for labor versus hardware, and excellent quick install. House has amazing coverage now.

29 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch installation & WiFi

I have waited a few weeks before writing the review, just to check the excellent work of the Hero’s team.
Installation was great - the cabling is tidy, the wiring into the garden office is protected and the mesh systems are well disguised.
The results are stable and super fast WiFi throughout the house. As our house includes the garden office and three stories with plenty of steel in the ceilings, this is a new experience! This holds up with four people working from home.
Well worth the investment and thanks to the Hero’s for a great job!

31 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Did exactly as promised from start to finish

Did exactly as promised from start to finish. Ash & Steve didn't just look for easy options and made sure we were happy. Took time at the end of the job to ensure everything was up and running - when there was an issue with intercom made sure it was resolved before the guys left. Don't normally write reviews but definitely deserved on this occasion.

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Matt WiFi Hero

Matt just upgraded and improved our home WiFi network, replacing our old WAPs and installing an additional new WAP. We now have full gigabit ethernet in all areas of our 2-story, 4-bedroom house and garden. He also investigated and fixed a fault with the network cabling to our garden shed/office that previous installers had missed. Matt clearly explained everything he did, and his work was professional and meticulous.

4 de abril de 2025
Opinión espontánea

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