Wil-Lec Group Opiniones 

239
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had been using Mayne gas engineering for many years until they closed and passed their work over to Wil Lec. We made an inquiry about some work and a few concerns we had regarding some issues we ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Unlike other electricians that I contacted, Wil-Lec actually responded! The replacement upgrade to my home fusebox was carried out efficiently and on the date specified, a full electrical check was ca... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From contacting wil lec for a quote and Nick coming to measure up the service and work was excellent. A very good job of puting in a walk shower and tileing he made a lovely job of everything. He wa... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

this was the first time I used them but the engineer didn't know my boiler so ask me for the instruction book which I couldn't find, it didn't give me much confidence. He didn't check if my radiators... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electricista
  2. también en la categoría
  3. Fontanero
  4. Ingeniero de gas
  5. Proveedor de equipos de generación de energía solar
  6. Reformas de baño
  7. Servicio técnico de calefacción y calderas

Escrito por la empresa

Grimsby’s Trusted Electricians & Energy Experts – Since 1997 With a 4.8 Trustpilot rating and nearly 30 years of local experience, Wil-Lec Group is the team home and business owners trust to get the job done right. We started as expert local electricians in 1997, and today we combine that deep electrical heritage with premium, energy-efficient property upgrades. Our core specialities include: Electrical Work: From fuse boards and rewires to full commercial installations. Solar & Battery Storage: Cut your energy bills with smart solar setups. EV Charging Points: Safe, efficient vehicle charging installed by certified electricians. Gas Boilers & Heating: Reliable, energy-saving systems to keep you warm. High-End Bathrooms: Luxury, custom-designed spaces tailored to your home. We work closely with your budget and never compromise on safety or quality. Ready to upgrade your property? 👉 Click through to wil-lec.co.uk to view our recent projects or book your free quote today.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

239 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(239)

66 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thoroughly Recommend

I had an urgent job needing doing and WilLec bent over backwards to accommodate. Really friendly, helpful and professional. Very fair price as well.

9 de octubre de 2024
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Respuesta de Wil-Lec Group

Hi Iain

Thanks for your review, we're pleased we could help out with your urgent job and you where pleased with the price and standard of work.

Thanks again

Wil-lec Group.

Valorada con 4 estrellas sobre 5

I think they forgot me at first

Had to call a couple of times to remind them they were supposed to come to give me a quote for the work I wanted done. Once that was sorted then actual work was scheduled and completed quickly and totally to my satisfaction. Have used wi-lec before and would use them again without any worries

9 de octubre de 2024
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Respuesta de Wil-Lec Group

Hi Christopher

Thank you for taking the time to share your feedback. We're glad to hear that your job was completed to your satisfaction.

We understand that you had to remind us about your job, and we apologize for any inconvenience this caused. We're committed to providing exceptional customer service, and we'll be sure to review our processes to ensure this doesn't happen again.

We appreciate your understanding and look forward to working with you again in the future.

Thanks Wil-lec Group.

Valorada con 5 estrellas sobre 5

Boiler service


Arrived on time
Explained in full about the job
Friendly.listened and gave good advise.
A credit to the team.

4 de octubre de 2024
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Respuesta de Wil-Lec Group

Hi Vanessa
Thanks for writing your review, we're so pleased you received good advice, explained the job and arrived on time.

We look forward to your next boiler service.

Thanks Wil-lec Group.

Valorada con 3 estrellas sobre 5

Glad I could book for a particular day…

Glad I could book for a particular day and approximate time.
I had difficulty understanding the timer functions so would have been useful to have been assisted with it.
The timer isn't faulty. It had alot of functions on it and I didn't understand the difference between them after reading instructions. The functions were not explained to me at nor did I expect them to have been. Just thought it would have been helpful. I don't need a new one. Thank you for your competent servicing. You ask for feedback. I'm just being honest. It wasn't a complaint folks. You ve just put me off booking you again.

8 de octubre de 2024
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Respuesta de Wil-Lec Group

Dear Michael,

Thank you for taking the time to share your feedback.

We attended your property to service your boiler as requested as a new customer.

We understand that you had an issue with the timer on your boiler. Our engineer, Nick, has confirmed that he guided you through the instructions & troubleshooting steps, suggesting that the timer was faulty.

As repairing the timer is not part of the boiler service Nick advised we provided a quote for a replacement timer which you rejected saying you could manage with the timer as it was.

If you're still experiencing difficulties, we'd be happy to provide a quote for a replacement timer. Please don't hesitate to contact us by calling 01472 241881 or email enquiries@wil-lec.co.uk to discuss your options further.

Thanks Wil-lec Group

Valorada con 5 estrellas sobre 5

Electricion and gas fitter on time and…

Electricion and gas fitter on time and very helpfull with fitting my new oven i would recomend wel-Lec .

4 de octubre de 2024
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Respuesta de Wil-Lec Group

Hi Shirliey

Thanks for writing your review, we're so pleased you received you received a helpful service and our teams arrived on time, we take great pride in ensuring we arrive on time and do a great job.

Thanks again Wil-lec Group.

Valorada con 5 estrellas sobre 5

Fast and professional service

Phone was answered quickly by a very polite and helpful lady.
My emergency electrical problem had a engineer at my property within 30 minutes who diagnosed and found a solution fast.

Offered advice on next steps.

The fee for the call out and fix was incredible value.

I will use Wil-Lec for all future electrical projects/problems if this is representative of the level of service they provide.

24 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Richard
Thanks for leaving your review.

We're so pleased our service exceeded your expectations and this is the level of service we always strive to achieve.

We can't wait to solve your future electrical and plumbing problems you may have.

Thanks Wil-lec Group.

Valorada con 5 estrellas sobre 5

The job was done well...thanks.

The job was done well, and in good time, no mess, and the plumber was friendly, explained what he was doing and why.....what more could you ask....many thanks.

27 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Brian

Thanks for taking the time to write your review.

I have sent your comments to the plumbing division :-)

Thanks again Wil-lec Group

Valorada con 5 estrellas sobre 5

Good service

Good service and turn up when they say they will.

27 de septiembre de 2024
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Respuesta de Wil-Lec Group

Thank you for writing your review we really appreciate it.

We're so glad you received good service.

Thanks again

Wil-lec Group

Valorada con 5 estrellas sobre 5

proffessional operation

proffessional operation - no complaints. will use again

18 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Simon

Thanks for your review, we're glad you found our professionalism met your expectations.

Thanks WIl-lec Group.

Valorada con 5 estrellas sobre 5

Service on home Solar energy and work in the community.…

Recent service on home Solar energy system. Good service and advice from management and service technician. Previous good experience when working on local community amenity installations also to be noted. Highly recommended.
John

17 de septiembre de 2024
Opinión espontánea
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Respuesta de Wil-Lec Group

Hi John

Thanks for taking time to write us a review we really appreciate.

I have fed your comments back to the teams.

We look forward to serving you again in the near future.

Thanks Wil-lec Group.

Valorada con 5 estrellas sobre 5

Reliable and efficient

Very friendly good communication n
Quick and efficient very well priced too

17 de septiembre de 2024
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Respuesta de Wil-Lec Group

Thanks for writing your review we really appreciate it.

We're glad you had a friendly, quick and reliable service from Wil-lec group.

Thanks again

Wil-lec Group.

Valorada con 5 estrellas sobre 5

Top marks, great company

Very good efficient local company. I've used them for years and worthy of the 5 stars. Staff are Very friendly and do a fantastic job and leave the site clean and tidy.

16 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Ian

Thanks for writing your review, we really do appreciate it.

We're pleased you keep using Wil-lec Group and you have received a friendly, fantastic and clean level of service.

Thanks again Wil-lec Group.

Valorada con 5 estrellas sobre 5

Electrician was excellent

Electrician was excellent, very knowledgeable and friendly. Wayne was a pleasure to deal with and Diane in accounts very nice.

Highly recommend.

3 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Mark

Thanks for writing your review, we're glad our electrician was excellent and I have fed back your comments to Wayne and Diane.
Thanks Wil-lec Group.

Valorada con 5 estrellas sobre 5

Top notch service from this company

After numerous calls to different numbers in my area for folks coming up as electricians I called, and actually got a prompt call-back, from Wil-Lec. I made several calls and either got no call back or was left feeling in the dark about arranging for a sparky to come and remove my EV charger from the old house. They were available with not too much lead time, came over exactly when arranged and did the job to a super high standard in good time. I was genuinely very impressed and satisfied with the service and end job. The no nonsense straightforward price quoted was what I was charged and there were no surprises. I high highly recommend Wil-Lec for any electrics jobs.

5 de septiembre de 2024
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Respuesta de Wil-Lec Group

Hi Mike

Thanks for writing your review, we're glad you had a great experience with Wil-lec Group and our services.

we look forward to working with you again in the future.

Thanks

Wil-lec Group.

Valorada con 5 estrellas sobre 5

So impressed

So impressed. The knowlege and professionalism shown during the initial visit provided us with extensive information, a competitive quote and follow up emails answering my numerous questions were second to none. The team installing the system (although they looked so young- guess that's just showing my age!) were super efficient, polite and went above and beyond to explain what they were doing and took extreme care of my property.
I chose Wil-lec to install my solar because of the great reviews and I am delighted to find that all these reviews were well deserved.

12 de agosto de 2024
Opinión espontánea
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Respuesta de Wil-Lec Group

Hi Dawn

Thank you for leaving us such a great review. We're glad our young :-) team were super efficient and polite as well as looked after your property.

Thanks again Wil-lec Group.

Valorada con 5 estrellas sobre 5

Consistent high quality work.

This company completed a full rewire a couple of years ago and has just completed some additional work to facilitate alterations to create an en-suite and refurb. a shower room.
I have no hesitation in recommending them. All my interactions were conducted in a professional manner. Everyone was polite, tidied up at the end of each day and Leon was particularly helpful.

29 de agosto de 2024
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Respuesta de Wil-Lec Group

Hi Anita

We're so glad to hear that you're happy with our work on your home! It's wonderful to know that our team was able to meet your needs and exceed your expectations.

Thank you for taking the time to share your positive experience. We appreciate your recommendation.

Thanks again Wil-lec Group

Valorada con 5 estrellas sobre 5

Wil-Lec are a very professional…

Wil-Lec are a very professional organisation, I contacted them due to a problem with a failed Micro inverter on my Solar system! My original installer was no longer in business. Wil-Lec were so helpful and arranged for the work to be carried out within a week by their Solar team! They arrived on time and completed the work to a high standard. I found them to be very knowledgeable and informative!
A very happy customer!

21 de agosto de 2024
Opinión espontánea
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Respuesta de Wil-Lec Group

Hi Gloria

Thank you for your kind words and five-star rating! We're delighted to hear that our team was able to resolve your solar inverter issue promptly and professionally. Your satisfaction is our top priority, and we're thrilled to know that we met your expectations.

If you have any further questions or need assistance in the future, please don't hesitate to contact us.

Valorada con 5 estrellas sobre 5

Recently had a rewire done at my…

Recently had a rewire done at my property and I couldn’t praise this company more. They were so friendly and professional from start to finish. The guys who did the work, were here when they said they would be and was so polite and extremely clean and tidy throughout. Highly recommended.

12 de agosto de 2024
Opinión espontánea
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Respuesta de Wil-Lec Group

Hi Nicky

Thank you so much for your wonderful review! We're really pleased that you were happy with the rewiring work done at your property. It's always a pleasure to work with customers like you.

Thanks again Wil-lec Group

Valorada con 5 estrellas sobre 5

Hot water…

I have used Wil-Lec to install my solar system, whenever I have had a problem they have responded well. The service provided is always good and workforce are always good to deal with.

8 de agosto de 2024
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Respuesta de Wil-Lec Group

Hi Antony

Thanks for writing your review.

I have fed back your comments to the solar panel team and plumbing division.

Thanks again

Wil-lec Group.

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