Wildflower Cases Opiniones 

I’ve been exclusively buying from and using Wildflower Cases for my iPhone since 2016. Their cases have colored every season of my adult life and protected all of my phones. As time has gone on, I’ve found their customer service has only gotten better! In the way they listen and show care to their customers/followers and how they address any and all of my concerns (when I do have a problem w the product, which is extremely rarely). Love this brand and happy to be a longterm returning customer!

I’m not getting any email reply from support and no one seems to ever be available on the phone number they have. I ordered a case on the 24th of October and no updates came until today the 5th of November and it’s saying I won’t get it till the 25th of November ??

They don’t care when there is an issue with your order. They say they will get back to you but they never do. Bought a phone on launch day in the beginning of October still haven’t gotten it yet due to their crappy shipping. I would check out Velvet Cavier. Better well made cases and lot to chose from

The cases as always are exceptionally great! The customer service reps are also very helpful and kind. I definitely recommend ordering from them!

I have been shopping with them since forever! My package got recently stolen then sent a replacement as a courtesy! I sent a message and they got back to me within a day! The customer service fast, quick, and amazing.

I had a bit of a complicated shipping issue because I am currently living abroad and my package got stuck due to local Swedish pickup rules. I reached out to customer support, and Jenny went above and beyond to help me sort it out. She offered a reshipment straight to my friend's address in Sweden so everything could be resolved smoothly. Exceptional service and so understanding. Thank you, Jenny and the Wildflower team!

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective case on the market!

I had such a great experience with Wildflower’s customer service! The charm on my phone case fell off, so I reached out for help. Jenny was super helpful and responded so fast! They were able to get me a replacement case with no hassle at all. I really appreciate how quick and easy they made everything. Amazing customer service, thank you Jenny!! 💗

There was some sort of glitch and my case got canceled, and was sold out, and Jenny got it all figured out and got me my case!! Not sure who’s fault it was, but Jenny was a superstar in fixing it for me and getting me the sandy case I wanted so badly!

The customer service when I reached out for support with an issue regarding my phone case was excellent. The customer service agent (Jenny) was very helpful and got back to me in a timely manner with a solution. Shipping times for international orders are long though and duties and import taxes are not included at checkout.

I somehow lost the emblem on my case and when I reached to see what I could do about it they were super helpful. They responded super quick and offered me a replacement since I was within the 6 month warranty period. Jenny was so sweet and helpful. Will order again!

had a good experience. Package was delayed but wildflower did answer my emails accordingly. Cases got delivered eventually and wildflower did follow up with me. Super cute cases :)

ORDER AT YOUR OWN RISK! I placed an order which went out for delivery, but it was then returned to the sender because the delivery address on the package was incorrect (although the delivery address that I included at checkout was correct). I contacted the customer service team via the website, and received an automated response to my query but have yet to hear from the actual customer service team, and it has been days. I’ve tried to contact the phone number on the website, but that appears to be a decoy number that is not managed or monitored, and the calls go to voicemail without fail. Shelled out £40 (!!!) for a phone case and I have basically just been robbed of that money and now have nothing to show for it.

I had a Labor Day promotion issue, and I contacted the customer service team several times; they eventually responded and resolved my problem. I would say they are helpful yet it took almost 20 days to resolve the problem. Overall they are helpful and nice, just the response time can be better!

If you live outside of the US, be aware that you need to pay for returns. Depending on where you live, this can become very expensive with customs fees added on. I would have liked more notice ahead of my purchase around returns for international customers.

the worst customer service i have ever EVER worked with. lost a 6 year customer this time in so tired of them.

Very frustrating customer service experience

I placed an order and immediately realized that I had entered the wrong shipping address. I contacted Wildflower Cases right after placing the order and provided the correct address.

Their support replied saying that my order had not shipped yet and that my request had been forwarded to a person for review. Despite this, the order was later shipped using the original incorrect address.

I contacted them multiple times before the package was shipped and clearly explained the situation, but I mostly received automated/AI responses instead of actual help. I even specifically asked them not to ship the order until a human had confirmed the address change.

It’s extremely frustrating because there was time to correct the address before shipment, and their own support confirmed that the order had not yet shipped when I contacted them.

The cases are cute, but customer support should be able to handle a simple address correction before an order is shipped, especially when the customer contacts them immediately.

I’ll update this review depending on how they resolve the situation.

Horrible AI emails respond. I tried calling them but nobody picked up. Horrible third party shipping service and long time. Everything was cheap.

Ho comperato una cover e una pellicola che mi è costato 57€, per due cose banali costano così tanto poi vedo che arriva dopo un mese…già ho speso così tanto e devo aspettare così tanto ho contattato il servizio clienti che è stato difficilissimo rispondermi dove ho provato a scrivere più volte dopo una settimana mi hanno risposto che non è possibile annullare l’ordine e devo fare il reso che poi devo pagare io le spese di reso mai piu su questo sito

Does not ship items out. Order sat unconfirmed but they still took my money. Good thing PayPal refunded. Their service is horrible. Lots of AI responses or chatbots with stock answers.