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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been exclusively buying from and using Wildflower Cases for my iPhone since 2016. Their cases have colored every season of my adult life and protected all of my phones. As time has gone on, I’ve... Ver más

Valorada con 1 estrellas sobre 5

I’m not getting any email reply from support and no one seems to ever be available on the phone number they have. I ordered a case on the 24th of October and no updates came until today the 5th of Nov... Ver más

Valorada con 1 estrellas sobre 5

They don’t care when there is an issue with your order. They say they will get back to you but they never do. Bought a phone on launch day in the beginning of October still haven’t gotten it yet due t... Ver más

Valorada con 5 estrellas sobre 5

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

391 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 10% de las opiniones negativas

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3,3

Todas las opiniones

(391)

61 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good product, but customer service could be better

I bought the Orchid case and the camera bling for my iPhone 16. The quality is good overall, though I’d say the products are slightly overpriced. The design is created by sticking a piece of fabric to the inside of the case, which feels a bit unusual. It isn’t glued completely flat either, but it’s not noticeable once the case is on the phone. It still looks good overall.

Customer service wasn’t great. I tried to cancel my order so I could change something, and their policy says you must cancel before the order ships to get a refund. However, the only way to cancel is by email, and it took them about 2.5 days to respond. Luckily they replied before the order was dispatched, but the delay still wasn’t ideal. By that point I decided I'd rather just stick with my order as it was, especially as I'd have to wait for shipping as well.

I ordered from the UK and delivery took 10 days, which was within the timeframe they stated, so I was happy with that. That said, the slow email response makes me concerned about how easy it would be to arrange a return if I ever needed to.

12 de marzo de 2026
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

Thank you so much for sharing your experience—we’re truly happy to hear how much you love your case!

For transparency, we’d like to note that our support team does not operate on weekends, which may occasionally result in a slightly longer response time. Our email support typically responds within **24–48 business hours**.

If you ever need more immediate assistance, our team is also available by phone **Monday through Friday at (888) 317-5595**, where we would be happy to help.

We sincerely appreciate your feedback and your support. Thank you again for being part of the Wildflower Fam!

Valorada con 5 estrellas sobre 5

I absolutely love Wildflower

I absolutely love Wildflower. They are the most courteous and friendly company I’ve ever dealt with. There phone cases are beautiful and extremely durable. I will definitely keep ordering from them.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

Thank you so much for your kind words! We are so happy to hear how much you love your Wildflower case!

Valorada con 5 estrellas sobre 5

Great product

Great product! it was shipped and received in good time.

When I mistakenly ordered the wrong size, return for merchandise swap was handled quickly and easily

Wonderful company to work with!

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

can't get enough 🌟

couldn't help it, bought another case about two weeks ago—it was on sale! fast shipping, got it in just 1 week, considering i'm overseas. i'll never get tired from using these cases 💘 wf girlie for life :)

18 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

all time favorite cases!!

These are my all time favorite cases!!
They are so unique and stylish everyone asks me where I got them from.
The designs have always been ahead of their time.
Imagine I had 4 for my previous phone and now that I got a new one I’m starting my newest collection ❤️

11 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

the cases are soooo pretty

the cases are soooo pretty! I love it so much! and I’ll continue to buy cases from you forever ❤️❤️ cause literally everything was so good also the shipping was so fast!

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible customer service and case quality

I have used their cases for over a decade and never had a problem until the iPhone 16 Pro Max cases. The cover of the visual intelligence button, and whole button itself has fallen off of my last two cases. Each one lasted 6 months. The first time I didn’t think much of it and just ordered a new one. The second time I realized it had to be an issue with the case design, and I contacted their customer service and was told my case was still under warranty and to send a video of the issue. After I did that, it has been complete silence for weeks. Their initial customer response is AI, it is almost impossible to get in contact with a human. Absolutely horrible they sell defective cases and will ignore people reaching out for support instead.

30 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional Customer Service

I placed an order for a phone case, but then had to get a new phone so I wanted to make an exchange. I ended up in the hospital for weeks and missed the exchange window, but they very kindly made an exception for me and let me exchange my case for the correct size! Everyone was so incredibly nice during the emails back and forth and helped me get what I needed to fit my phone! I got my correct size case in the mail and I love it so much! I’ll definitely be buying from them again in the future!! Exceptional customer service!!!!!

21 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

missing phone case replacement

I ordered the fruit tart phone case back in November, however it got to January and I had never received it as it had gotten lost in mail. I contacted wildflower customer support and they had responded almost instantly, they were more than happy to help and sent me a replacement. I’ve now received and love it.

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wildflower Camera Bling Replacement

One of my camera bling lenses from Wildflower fell off. I contacted customer service regarding this since I recently purchases this item. Jackelin offered to replace the item and was very kind. I am very happy with my experience with Wildflower's customer service and will continue to support this business. I always appreciate when brands listen to buyer's concerns and offer solutions :)

16 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Case broke rather easily

Case broke rather easily, but phone was protected. Worse phone case I have ever had. Customer support at this company does not exist, by phone or email, simply no response by phone and emails will get a response but will not answer any question. One of the worse companies I have ever dealt with.

14 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a scam

This company is a scam. Order at your own risk. I ordered a case 2 months ago and have yet to receive it. I requested a refund but have been repeatedly told they can’t issue a refund because the order has already shipped yet they are unable to provide me with any tracking info. You are unable to speak with anyone because the contact number for the company sends you straight to voicemail. DO NOT ORDER FROM THIS COMPANY.

5 de enero de 2026
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

We’re truly sorry to hear about your experience. Unfortunately, there is no contact information associated with your review, so we’re unable to reach out directly to assist you.

Please email our support team and request to speak with Jackelin, and we’ll be more than happy to help resolve this and make things right. Thank you for bringing this to our attention.

Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. Misrepresentation of case color and quality. Do not recommend. Based on my purchase and experience with the company I would think most reviews online are AI or bot generated.

7 de octubre de 2025
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

We’re truly sorry to hear about your experience. A member of our Customer Service team has reached out to you and is ready to help. Please check your inbox at your convenience so we can further assist you.

Valorada con 1 estrellas sobre 5

I ordered a phone case that was 50…

I ordered a phone case that was 50 dollars which came with free shipping. Then the website offered a 15% discount which brought down the price which at the time I thought was great. This ended up making the order 90 dollars as free shipping is only for orders above 50 dollars….. I immediately emailed them to return it and they said it had already been shipped and there was nothing they could do. Very annoying system and they were not helpful. Not a great experience

12 de diciembre de 2025
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

Currently, we’re unable to offer free shipping for international orders. As noted on our website, free shipping is currently available for domestic orders only. We truly appreciate your interest and support, and we’re happy to help with any other questions you may have.

Valorada con 1 estrellas sobre 5

Horrible customer service

I tried reaching out for an exchange atleast 4 times with little to no response my package has now been returned and I haven’t even gotten my money back or know if my exchange has been granted!! horrible customer service the online exchange portal wouldn’t even work. do not recommend

23 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The quality was great until my most…

The quality was great until my most recent order. The fabric was not adhered to the case properly. Contacted customer service and was advised that it doesn’t meet their definition of a defective product. The aesthetics of the case is everything to me. Wont be purchasing again!

11 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

personally wouldn't buy again

these cases have been trending for a while now and there was a lot of hype around these iphone cases at some point and I'll admit, some are cute ones. I like that they do collabs with influencers but as far as quality goes they are made very cheap. the inner lining (pattern) part of the case is just thin fabric. I do not do anything crazy or excessive with my phone, just day to day stuff but there is already mould on the inside of the case on the fabric after around a year of usage. the pattern is also off centre and for the price point I think there are better brands with higher quality products out there.

8 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a case and phone charm from…

I ordered a case and phone charm from them and charm broke. I emailed them telling them about situation and this amazing person, Jackelin, from customer service, helped me immensely. Wildflower Cases replaced the phone charm and were extremely understanding and professional with their customer service. The products are definitely worth the price in my opinion and the customer service is even better. Thank you so much for making my year <3 Also give Jackelin a raise because she deserves it and she’s amazing.
Anya K.

20 de noviembre de 2025
Opinión espontánea

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