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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve been exclusively buying from and using Wildflower Cases for my iPhone since 2016. Their cases have colored every season of my adult life and protected all of my phones. As time has gone on, I’ve... Ver más

Valorada con 1 estrellas sobre 5

I’m not getting any email reply from support and no one seems to ever be available on the phone number they have. I ordered a case on the 24th of October and no updates came until today the 5th of Nov... Ver más

Valorada con 1 estrellas sobre 5

They don’t care when there is an issue with your order. They say they will get back to you but they never do. Bought a phone on launch day in the beginning of October still haven’t gotten it yet due t... Ver más

Valorada con 5 estrellas sobre 5

I’ve been buying my phone cases from here since I was 12 years old and I’m now 20 and refuse to use anyone else’s lol. I’ve never had a problem with them and they’ve always been the most protective ca... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

Wildflower cases are unique and one-of-a-kind just like you. Accessorize your iPhone with the limited edition cases designed by Devon and Sydney Carlson.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

391 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 10% de las opiniones negativas

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3,3

Todas las opiniones

(391)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

I ordered from Wildflower Cases about a week before I moved from my current address. I contacted them to ask how long their processing time was (1-3 days) since I had ordered 1-2 day shipping to receive the case before I moved. They were very reassuring that my order would processed and delivered within the time frame, but in the event of a delay, they assured me that they would contact me to change my shipping address. Overall a wonderful customer service experience my new case is lovely.

4 de junio de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Awesome! So happy to hear about your experience! We appreciate your support! <3

Valorada con 5 estrellas sobre 5

CUSTOMER SERVICE 5/5


I recently decided to purchase a Wildflower phone case after hearing many great things from my friends. I was excited to receive my new case, and the experience exceeded my expectations right from the start.

As soon as I placed my order, I received an email from Wildflower's customer service team. They reached out to let me know they were available for any questions or concerns, which was a nice touch. When I hadn't received a tracking link for my case, I decided to follow up with them.

The response from their customer service was incredibly prompt and helpful. They provided me with all the information I needed and ensured I felt valued as a customer. It was clear that Wildflower not only values customer experience but also prides itself on providing quality items.

Overall, my experience with Wildflower has been fantastic. From their attentive customer service to the high-quality product, I couldn’t be happier with my purchase. I highly recommend Wildflower cases to anyone looking for a new phone case.

6 de junio de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

We appreciate your kind words! So happy to hear about your experience with us! Beyond appreciative <3

Valorada con 1 estrellas sobre 5

Horrible designs and makes you pay a…

Horrible designs and makes you pay a fee to return it. The case looked nothing like the picture and the design was so grainy it looked cheap. I

5 de junio de 2024
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

Hi Kayla! It does look like our support team has reached out to you and have resolved this issue for you! If further assistance is needed please contact our support team and they will be happy to help! Thank you!

Valorada con 5 estrellas sobre 5

This brand means SO much to me

This brand means SO much to me! Kind, consistent, always helpful, and the most protective (and cutest) cases I’ve ever owned! Thank you guys for always coming thru !!

Love my Wildflower fam 🌹🌸💐🌷🌻❤️💋

3 de junio de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Thank you for being a loyal customer! WF Fam <3 YOU!

Valorada con 5 estrellas sobre 5

Amazing experience✨

I love wildflower cases so muchhh and the new designs they come out with, and the overall protection of the cases are so good! My phone has never even gotten a scratch while using these cases. Shipping is also very quick imo i’ve never had an issue. Customer service is always 10/10 they respond rapidly and also very kind and understanding. Just 10/10 all around, i’m always recommending them to people who compliment my cases💘

3 de junio de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

So ecstatic to hear this! We appreciate your love and support!!!

Valorada con 5 estrellas sobre 5

I love my wildflower cases!

I love my wildflower cases. The unique sleek style is always a staple with my outfits.

I’ve only had one incident with an item, but the customer service team was very helpful, friendly, and they provided me with a solution that best fit the situation.

I will continue to buy from wildflower!

26 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

WF <3 you! We appreciate your continued support!

Valorada con 5 estrellas sobre 5

When there was trouble with my order…

When there was trouble with my order wildflower was very quick and helpful wth fixing there problem.

28 de mayo de 2024
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

So happy we were able to get this resolved for you! Thank you for letting us know about your experience! 💖

Valorada con 5 estrellas sobre 5

Love WildFlower cases!

I was recommended wildflower cases by a friend. My experience with wildflower cases have been really good. I am very clumsy so I’m dropping my phone every time I go out somewhere. But I love the fact that there are so many options and the look is sleek but very durable. I most definitely recommend wildflower cases if you are looking for cute cases but also durable/sleek!

20 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Yay! We are so happy to hear you had a great experience with us!

Valorada con 5 estrellas sobre 5

We have bought several Wildflower…

We have bought several Wildflower iPhone and AirPod cases and have always been so happy with them. They are beautiful and durable and look as good at 6 months as they do new. They just feel very high quality and we have never been disappointed in any of our purchases.

23 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Thank you for leaving us this amazing review! We appreciate your support!

Valorada con 5 estrellas sobre 5

only cases i’ve had on my phone since…

only cases i’ve had on my phone since 2019. never once had a screen crack (no screen protector) i am always beyond happy with the purchasing/shipping/wearing process of these cases and the companies customer service. cutest designs in the case world and i feel immediately connected to anyone else with a WF case in public. support family owned companies !

16 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Wow! We appreciate your loyalty and support!! Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Best customer service ❤️

Always super communicative, kind, and helpful! They always are quick to respond and super on top of issues at hand. Jackelin was the best with helping me figure out a shipping issue.

15 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Amazing! So glad to hear! We <3 you!

Valorada con 5 estrellas sobre 5

Very cute cases!

These cases are very good! Not only are they so cute they protect your phone. I have dropped my phone a couple times without a screen protector and the case has helped my phone have no cracks! They have so many different designs that I love, would definitely buy another!

9 de enero de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

So happy to hear! We appreciate your kindness and support!

Valorada con 5 estrellas sobre 5

Wildflower case review

My wildflower process went very smoothly! They had a lot of case choices for older phone models, like the iPhone 11, and the phone cases last a very long time. Checkout also went very quickly and efficiently!

7 de mayo de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

So happy to hear about your experience! We <3 you!

Valorada con 5 estrellas sobre 5

Resolved problem

I used to order cases from a wildflower for a long time almost 5 years. Please, don’t buy from them! This is the last time that I ordered from their website. I placed an order 20 days ago and my package is stuck somewhere and I am not able to find any information. I reached out to them thousands times, call them on the phone. They gave me always the same answers: sorry for delay etc. They said that they shipped package by priority but what kind of priority is this? To wait for a package more than 20 days. This is unprofessional and ridiculous. Especially when you pay for a case 37 dollars and for shipping 20 dollars and more. Don’t buy from them you don’t need this stress.

And this is their reply as you can see down below. We do our best bla bla. No, you don’t. You should send me a package via DHL not any other cheap courier that is why I am waiting for package this long. I hope you gonna understand one day how is it important to treat you customer right! And how much money we spend on your cases and shipping! And you giving us basic response as usual that is not your fault! It is your fault!!!! You are choosing how you gonna send these packages not me!

After all this mess Jackeline from support sent me another package! Thank you! This is how you supposed to handle these kind of situations! Have a nice day!

23 de abril de 2024
Opinión espontánea
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Respuesta de Wildflower Cases

Hi Sasa, it looks like our customer service team is actively communicating with you regarding your package. We do apologize for the delay, however, please note that delays are completely out of our control. Your package was shipped using DHL, looking into your tracking it does seem to have updated late last week, please note that weekends are non-business days and can affect when your tracking will update. Again any shipping delays are out of our control and our team is assisting you to the best of their ability. Thank you!

Valorada con 5 estrellas sobre 5

Great communication, time efficient, and kind!

I had a product defect and reached out to wildflower. They got back to me very quickly and immediately helped with a solution. A replacement is already on the way. They were so kind, helpful, and efficient. This experience made me love this company even more than I already do!

23 de abril de 2024
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

So happy we were able to get this resolved for you! Thank you for letting us know about your experience!

Valorada con 5 estrellas sobre 5

Excellent

I have only had the best shopping experience. Helpful and fast communication. And in addition, the cases are beautiful and of high quality.

19 de abril de 2024
Opinión espontánea
Logotipo de Wildflower Cases

Respuesta de Wildflower Cases

We appreciate your kindness and support! So happy to hear you had a great experience with us!

Valorada con 1 estrellas sobre 5

Worst customer service ever

The WF emblem of my phone case came off so I reached out to customer service to get the case replaced. They have a policy that you get a new phone case should smth like the WF emblem falling off happen within the first 6 months since receiving it. I was within that time frame but the answer I got from them was "your case exceeds the 6 months, there’s nothing we can do.". After that I send a follow up email with proof that the shipping notification email was send out less than 6 months ago meaning the delivery date was even later and I got ignored. I then send ANOTHER email which also got ignored. To this day I have not received an answer to the several complaints I’ve made. This is scammer behavior on their part. Never again!

14 de febrero de 2024
Opinión espontánea

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