Delivery was slightly later than scheduled but the team where friendly and hardworking. The hot tub was well protected and moved into place without any problems. It took some time to fill due to its s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Delivery was slightly later than scheduled but the team where friendly and hardworking. The hot tub was well protected and moved into place without any problems. It took some time to fill due to its s... Ver más
La empresa ha respondido
My hot tub was delivered today, I was given an accurate time slot, delivery men were really friendly & helpful going out of the way to move things for me and tidy any wrapping away. Very informative... Ver más
La empresa ha respondido
Bought a used hot tub but had a slight problem with it then we decided to upgrade to an ex display finally decided to bye a new one thay were brilliant with all the changes we made we would recommend... Ver más
La empresa ha respondido
The whole experience was simple and made easy from start to finish. Sam couldn’t have been more helpful and was there for any queries throughout the process. I would definitely recommend.
La empresa ha respondido
Our aim is to provide high quality hot tubs at affordable prices along with excellent customer service. We are a hardworking and motivated team always going that extra mile to make sure our business is one step ahead.
The Old Ta Centre, Territorial Street, TS3 8DR, Middlesbrough, Reino Unido
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We were very impressed with Wild Water Spa, Harry was very friendly efficient and explained how to work everything.
He was very tidy and the hot tub was installed in no time at all.
Mine was delayed but delivered now, delivery giy was just amazing xx
Love my jacuzzi
Great communication and rapid is delivery. Installation was great.
Didn't have an long time to wait for it to delivered. We dealt with Tom in the first instance and he was great. Harry delivered it today and was amazing. Did all on his own - awesome! Recommended!!
Delivery was postponed twice, hence only 4 stars.
We now have the hot tub.
Haven't used it yet, as doing the water treatment and heating it up..
It looks really good, so very much looking forward to trying it out in a day or two.
Tom was very helpful, and Harry, the delivery driver was incredible.
Installed the tub, which took about 2 hours, in the pouring rain,
and then came back about 20 minutes after he'd left, as I had noticed a leak. All fixed now, but it's a good idea to partially fill the spa before the installer leaves to check for this.
All round great service,still early days for after sales but really happy so far .
bought tub 18 months ago was not told the grey colouring on both headrests or cover would bleach and leave scum at waterline every day thereafter.told eventually that in the Ts andCs it recommends removing these when not in use!! was sent Whatsapp offering replacement headrests IF WE REMOVED REVIEW!! this was on Trustindex and declined. noticed that 6 recommends were posted on 06/03/2023 someone even making 2 comments on same day?

Respuesta de Wild Water Spas
Really good communication and help throughout. Ironed out a few little issues really quickly and overall, a fantastic quality hot tub at a brilliant price. Over the moon!
Had my spa delivered it was fantastic service fantastic product the guy that fitted it couldn’t be more helpful would recommend this company As the after sales is brilliant any questions are answered very quickly would like to thank the company for the hassle free experience
Very good service from start to finish .Engineer was very good and helpful thank for you good service
Excellent service and delivery.
Great price and excellent communication throughout. Very quick to respond to queries. I had to organise a separate crane hire to get the hot tub into the garden and was worried about the logistics of co-ordinating two different companies, but needn't have - everything went very smoothly.
Very well priced, good service and delivery and fitting excellent. Fitters very efficient and explained everything clearly. Overall good experience and very pleased
Tom was very helpful, gave advice and made the purchase of my hot tub very easy. The guys who delivered and installed it were first class. I would highly recommend this company
Very pleased with installation and instructions
Very early delivery date and arrived on time
Excellent job all around
Very happy
Quickly arranged delivery at a great price and with great communication about electrical requirements throughout. Highly recommend!
Fabulous service from Tom and the delivery guys very professional fabulous service a bit of a problem with the banks stopping payment due to fraud suspicions but it when through great service
Ordering our new spa was so easy, all was done on line and by E-mail , Thomas was great and always quick to respond to any questions, delivery was easy to organise and accommodating, however be aware that a payment of £500 ( and removed of total invoice price ) is required to confirm the date, so don’t be alarmed as it’s only because of previous time wasters that it’s asked for. Delivery was made by Raj and I can not praise him enough, he was polite and helpful and made it so easy, I will certainly recommend this company to friends and Family
The company delivered when they said
Fitted the Tub professionally
Great service
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.