Windows plus Roofs Opiniones 

2057
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Competent company who did their best to sell their product to us. Unfortunately they were not price competitive. Would recommend a quotation request.

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Instalador de doble acristalamiento
  2. también en la categoría
  3. Proveedor de ventanas
  4. Proveedor de ventanas de PVC
  5. Proveedor e instalador de terrazas cubiertas
  6. Servicio de instalación de ventanas
  7. Tienda para la reforma del hogar

Escrito por la empresa

Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(2057)

43 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service and product

Fantastic service and product. The lads were very clean and tidy.

9 de julio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Thank you very much for taking the time to post your review, we really do appreciate the feedback.

Valorada con 5 estrellas sobre 5

Excellent company and staff

My experience was excellent from start to finish. The sales agent, Sam, was very knowledgeable and friendly. Talked through all options available and showed patience and a willingness to help when we hit a snag finalising the sale (no fault of his or the company). The surveyor, Rob, was really friendly. Absolutely knew his stuff and went above and beyond his job in helping me remove an unwanted item from my guttering that I couldn't reach. The install itself was great, though it was delayed I was kept updated throughout. The installers (I'm sorry guys I didn't take down your names) were great. Very respectful of my property, my dogs and the fact that I was working from home. They turned up bright and early and just cracked on with the job. Very impressed with the company and the service I received from everyone involved. I will definitely use them again

7 de julio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Kimberley, thank you so much for your lovely review, we really do appreciate that you’ve taken the time to share your experience with us and others and I’m thrilled to hear that you’ll use us again in the future.

Valorada con 5 estrellas sobre 5

A replacement window was fitted in…

A replacement window was fitted in place of old existing.
The workmanship and communication has been great throughout, from initial discussions and ordering.
The team Graham and Paul were very courteous of the surroundings, they worked swiftly removing the old and fitting the new achieving a high standard of workmanship.
During the course of the order / installation we were kept up to date by Kim who very professionally followed the job through to completion, supplying myself with the warranty certificate which was great service.

10 de julio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Stephen, thanks very much indeed for taking the time to post your review, we really do appreciate the feedback. I’m also thrilled to see the individuals getting a mention and I’m sure they’ll be delighted to read this. Thanks again.

Valorada con 4 estrellas sobre 5

New front door

Thrilled with my new front door, it looks great. The workers were clean, tidy and professional so much so I have now ordered a new back door.

28 de junio de 2025
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Dear Margaret, thanks very much for taking the time to post your review, we really do appreciate it.

Valorada con 5 estrellas sobre 5

Good service all round

All surveyors, workmen and assessors arrived at the stated times, all did a super job and all tidied up nicely.

9 de junio de 2025
Opinión espontánea
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Dear Diane, thanks very much for your review, we really do appreciate the feedback.

Valorada con 5 estrellas sobre 5

Very professional company


Very professional company along with the rest of the installation team in delivering our en-suite bathroom modifications.
My wife and I were really pleased with the finished project and the ease of the process from the first visit from sales (Andrew Keegan) in helping with our choices and how those choices could be incorporated into a 3D model and of course keeping within our budget.
The customer service communications were excellent and they kept both my wife and I “up to speed” with deliveries and timings which helped enormously between the first visit and the build.
Last but not least the professionalism shown by the sub-contracted installation teams, DJR Home Solutions (installation), MWT Waste Ltd (Waste Removal) and finally LH Electrical Services (electrical works)

18 de junio de 2025
Opinión espontánea
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Dear Gary, thanks so much for your lovely review, it really is appreciated and obviously we are delighted to hear how happy you are.

Valorada con 5 estrellas sobre 5

Very professional company

Sales person Ben very helpful, surveyed Rob knew his stuff, fitters John and Johnny very efficient, the finish in the rooms is excellent and Kim kept me up to date with all that was going on. Very happy with this company

17 de junio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Margaret, thank you very much indeed for giving a shout out to everyone involved with your project, it's fantastic to see people getting the recognition they deserve and I'm sure they'll all be as delighted as we are that you are so happy. Thanks again.

Valorada con 4 estrellas sobre 5

Need window quote request Ben.

You have a saleperson by the name of Ben, absolute asset to your company, smart, proffesional, knows his product and does not come across as the usual sales person, normally arragant, pushy and full of BS.
He arrived at 2.30 and left at 6.30 great personality no BS explained everthing to the wife, Happy wife happy life! thanks Ben

5 de junio de 2025
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Respuesta de Windows plus Roofs

Dear Ray, thank you very much for your feedback about the service provided by Ben, it really is fantastic to hear and greatly appreciated.

Valorada con 1 estrellas sobre 5

I had a bathroom fitted by Kitchen plus…

I had a bathroom fitted by Kitchen plus bathrooms the same company. Over priced poor quality fittings poor fitting and when complained the attitude of the staff and customer service was appalling. I regret not going with my gut feeling and cancelling after the sales man left.

5 de noviembre de 2024
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Gillian, I'm very sorry to hear that you aren't happy with the fittings in your bathroom and the service afterwards, it's definitely not what we are about on either aspect. If you could kindly provide some further information to help us identify you, I will ensure that your complaint is looked into and we will contact you in due course. Thank you for highlighting this to us and we will be in touch.

Valorada con 5 estrellas sobre 5

Overall experience. The person who came to assess the work…

The person who came to assess the work I wanted was very friendly and helpful and the surveyor explained everything and answered all my questions. The lads who came to fit the windows did a first class job and were very efficient and everything was seamless and they left my property clean and tidy. My new widows are very smart. Thank you Pennines windows.

5 de junio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Nadine, thank you very much for taking the time to post your review, we really do appreciate the feedback and I'm thrilled to hear how happy you are.

Valorada con 4 estrellas sobre 5

Good experience

Very thorough sales man
Very knowledgable
Very helpful regarding knowledge around financing
Home visit takes over 1 hour which was a bit too long
They want instillation asap which was too soon for me but happy to schedule in 3 months time

19 de mayo de 2025
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Dear Shunara, thank you very much for your valuable feedback, we really do appreciate it.

Valorada con 5 estrellas sobre 5

New composite door

Excellent job of fitting our new composite door. Meticulous attention by Kev, the fitter.

3 de junio de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear John, thank you very much for your appraisal of the work carried out by Kev, it's great to hear and really appreciated.

Valorada con 5 estrellas sobre 5

Professional job

Great work from start to finish , highly recommend these guys & company

23 de mayo de 2025
Opinión espontánea
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Dear Alison, thanks very much for saying you’d recommend us, it’s greatly appreciated and obviously fantastic to hear how pleased you are.

Valorada con 4 estrellas sobre 5

Disappointing

I was disappointed to be turn down for credit to buy there product. I hope in the future I can get there product.

14 de mayo de 2025
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Updated

Dear Ian, thanks for the updated review and I hope we may be able to help you in the future.

Dear Ian, if you could kindly contact us at info@windowplusroofs.co.uk we would be more than happy to discuss whatever issues you have and try to resolve them for you. We are wholly committed to customer service and really want to help.

Valorada con 5 estrellas sobre 5

Friendly, efficient and tidy.

The builders turned up at 11am, worked their socks off, cleaned up after themselves, left at 2pm, the window fitters arrived 40minutes later. By 3.45pm they were all finished and cleaned up after themselves.
Very pleased with their work, both teams.

20 de mayo de 2025
Opinión espontánea
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Dear Gloria, thank you very much for your feedback about your experience with us, it is greatly appreciated.

Valorada con 1 estrellas sobre 5

Had a quote of £7,000 for some windows…

Had a quote of £7,000 for some windows and doors paid a deposit of 10% and paid the balance on the Friday as requested as it wasn’t showing in their account cancelled fitting! And postponed the job leaving a new farm shop exposed to the elements and thefts.
The company didn’t care they had the money disgusting

16 de mayo de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Jon, I’m very sorry to hear there’s been a problem with your installation, it’s certainly not how we carry out our business. If you can bear with me, I’ll get onto our install manager now and get someone to call you back in the next half an hour. Thanks for highlighting this to us.

Valorada con 5 estrellas sobre 5

Absolutely Fab Quality windows and…

Absolutely Fab Quality windows and doors fitted by 2 absolutely great lads. Their workmanship was faultless from start to finish. The customer service team making frequent calls to see how everything going. Follow up calls after. Would highly recommend to anyone. Brilliant x

15 de abril de 2025
Opinión espontánea
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Respuesta de Windows plus Roofs

Dear Andrea, thank you so much for saying that you would highly recommend us, it's fantastic to hear after your lovely comments in reaction to the service received. I hope we may be able to assist you in the future should you require any further home improvements. Thanks again.

Valorada con 5 estrellas sobre 5

The full experience of having to change…

The full experience of having to change my beautiful wooden bay windows was quite daunting.
The salesperson was very polite and professional .
The surveyor was extremely particular and thorough
Hopefully this service will continue on to the instillation

30 de abril de 2025
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Respuesta de Windows plus Roofs

Dear Grenville, thanks very much for taking the time to review your experience so far and I look forward to receiving an update once your installation has been completed.

Valorada con 5 estrellas sobre 5

Prompt refund when I changed my mind

Prompt refund when I changed my mind ! Excellent !

17 de abril de 2025
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Respuesta de Windows plus Roofs

Dear Malcom, thanks for taking the time to post your comments and if we can help you in the future, you know where we are.

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