The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Ver más
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The sales and planning process worked effectively. Was able to organise finance (a year at 0%) with a deposit. Surveyor was efficient and made a few helpful suggestions. Communication from office w... Ver más
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Brilliant sales person came to our home (Chris) super polite, understanding, worked around what we needed both in quality and price, took time to give us best options and ideas. So glad we've booked i... Ver más
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Competent company who did their best to sell their product to us. Unfortunately they were not price competitive. Would recommend a quotation request.
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I haven't had my windows fitted yet but certainly when surveyor(s) came round, were polite & helpful. Had a provisional / approximate date of starting so keeping fingers crossed. I feel that this qu... Ver más
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Windows Plus Roofs is your trusted supplier of high-quality UPVC windows and doors in the North East of England. Our commitment to excellence extends to helping you upgrade your home's energy efficiency. By replacing your old UPVC windows and doors with our new AAA-rated products, you can significantly improve your energy bills. Our UPVC windows and doors not only enhance your home's aesthetics but also offer exceptional energy efficiency, making them a smart investment for the long term. They help keep your living spaces comfortable year-round while reducing energy consumption, ultimately saving you money. In addition to our energy-efficient products, we are proud to introduce the innovative Thermoroof replacement conservatory roofs, known for their outstanding energy efficiency. These roofs maintain a comfortable conservatory environment, further contributing to energy savings. At Windows Plus Roofs, our dedicated team of professionals is committed to delivering exceptional customer service. We aim to provide a seamless experience from consultation to installation, ensuring your home improvement project is hassle-free. Choose Windows Plus Roofs for superior home improvements in the North East of England, and experience the benefits of high-quality products and enhanced energy efficiency. Your satisfaction remains our top priority.
Diamond House, Kingsway North, Team Valley, NE11 0JH, Gateshead, Reino Unido
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2years on and my windows still leak
Despite multiple conversations this company refuse to accept responsibility for my leaking bay windows
Windows that had never leaked - just required upgrading glazing for efficiency now let in more water than the old wooden windows let in draughts….
Thank you for your reply - however your management are aware and have stopped replying to me ….

Respuesta de Windows plus Roofs
Had windows throughout house and a door fitted early in January. Would recommend Windows Plus without problem.
Job was quick clean and efficient.
Fitters Dan and Phillip were excellent, pleasant guys and very respectful of my home. Thank you

Respuesta de Windows plus Roofs
Sorry it took me so long to write this guys
Had new conservatory roof and new windows and doors (for the conservatory)installed August 2024.
The difference this winter has been amazing...I am so impressed...conservatory in full use mid winter no electric heaters even had the top windows open when the heating on.
Even still had snow on the roof when all house Roofs clear.
Deb a big shout out to you...amazing kept me well informed and so polite.
The guys were fabulous ...plasterer top notch and the guys who installed worked like trojans. Would easily recommend..one happy lady thanks guys 😘

Respuesta de Windows plus Roofs
Salesman Benwas very polite and respectful explaining products and demonstrating products. Keen eye to please and ensure that customer happy with chosen product Follow up visit from the surveyor who made a few tweaks and then phone call from the office to let us know the fitting date so far so good

Respuesta de Windows plus Roofs
Windows plus have been perfect from start to finish, from our initial consultation right through to fitting and making sure we were happy with a follow up phone call from Jane, who has been a delight to speak to throughout this whole process. She has kept me so well informed, is really lovely and polite and clearly cares about the customers experience. Our fitters Dave and Dale were the definition of professional but also so easy to talk to. They made sure to show us how to use the new doors and windows which sounds simple but is an important touch. Great team and great final product.

Respuesta de Windows plus Roofs
Everything that i asked , I got a reply , Great friendly people can't fault anyone . No fault whats so ever .

Respuesta de Windows plus Roofs

Respuesta de Windows plus Roofs
Ben, the representative, was measured, thorough & informative throughout the session. At no point did we feel pressured to buy. All our questions were answered respectfully & equally thoroughly. We felt he was a very good salesman who understood our needs and quoted accordingly. The product was impressive.

Respuesta de Windows plus Roofs
Excellent service, the company rep was very informative and polite. Additional curtesy calls were a nice touch.The surveyor that attended my property was also informative and identified additional problems that are to be covered at no extra cost. Would highly recommend

Respuesta de Windows plus Roofs
Excellent workmanship and quality products. Have to mention Deb Smith for constantly keeping us updated and following up to make sure everything was done properly. Highly recommended

Respuesta de Windows plus Roofs
Professional from start to finish. Everyone I came into contact with, in person or via phone, was friendly and knowledgeable which put me at ease. The whole process was a joy and I love my new composite front door.

Respuesta de Windows plus Roofs
From start to finish, everything was sorted through Deb in the office. I didn't have to worry about organising anything. All the work was completed on time, the builders/installers cleaned up after themselves and were really polite. I'm really happy with the end product and would highly recommend.

Respuesta de Windows plus Roofs
Great service. Mark came out to check if our windows could be replaced. Very prompt in replying back the quotation and very helpful to let us spread the cost of the payments too. Got the windows replace. Very neat work done. Glad we used this company and would highly recommend them.

Respuesta de Windows plus Roofs
Just had all of our windows replaced and couldn’t be happier. Chris and Callum were brilliant. Both hardworking and friendly and professional. They arrived when expected and didn’t finish until the light faded. Cleaned up after themselves and explained everything they were doing.

Respuesta de Windows plus Roofs
Absolutely fantastic windows and doors fitted from this company. Great service from start to finish. Windows are fab and the quality is so good compared to the previous pvc windows I had in. My new door is just amazing I feel posh haha. The fitters done a fab job and done it all in two days unfortunately I wasn’t able to be there as was working but everything was left tidy. Also Jane from the office for ringing and checking up how things were going and also had a visit from someone on the first day to make sure everything was going ok but didn’t catch his name. Sorry. Great service would highly recommend.

Respuesta de Windows plus Roofs
We can't praise Windows & Roofs enough. Got a pleasing quote with no pushy salesman. From start to finish the lovely Debbie rang us daily making sure we knew what was happening an getting done that day.Firstly we had Cam & Frazier who made a fantastic job of the new warm conservatory roof.Went beyond expectations of their job. Secondly we had Steve the plasterer who did a beautiful smooth job of the large ceiling. Lastly we had the electrician who fitted new sockets,ceiling spotlights plus outside soffit lights. Another amazing job. The whole team were friendly an left no mess as tidied up each day. We just want to say a big thankyou to each an everyone of you for transforming our conservatory. 👏

Respuesta de Windows plus Roofs
Windows plus roofs made our new home transition stress free
They came our several times to check we were happy with plans, they showed us samples etc before installing the windows with ease
After installation they were all checked to make sure we were happy, and windows plus came out on several occasions to quality check
Service is second to none
I wouldn’t hesitate in recommending them to anyone.
We absolutely love our windows
We then went on to buy our kitchen
Thank you

Respuesta de Windows plus Roofs
The windows were fitted very quickly by Craig & Lee they were very pleasant, efficient & tidy. I am very pleased with all the work carried out. I have used this company before as everyone including Jane were very helpful.

Respuesta de Windows plus Roofs
Window fitters Steve and Keith did a great job in a speedy and efficient manner. 8 windows 2 doors and a patio door fitted in 2 days. Pretty impressive. They were also polite and respected our property. Builder required to put in a lintel and thanks to Jane tne Project Co-ordinator it was completed in 3 days. Well done guys.

Respuesta de Windows plus Roofs
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