WineOnline.ie Opiniones 

1106
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I tried multiple times to send a gift. Gift hampers looked great - but trying to get through the checkout process turned out to be a disaster. Sent me multiple requests for codes via phone (never arri... Ver más

Valorada con 5 estrellas sobre 5

Absolutely cannot commend this site enough. ordered 6 0% bottles only 3 working days ago and already landed this morning, beautifully and carefully packed. not to mention staff going above and beyo... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Ordered 6 bottles of wine from WineOnline. The ordering and delivery process was very smooth. The team are contactable and very supportive. Thank you to the team at WineOnline.

Valorada con 1 estrellas sobre 5

I ordered a case of wine to be sent as a present for a special birthday. I allowed at least ten days lead in time to ensure that it would arrive on the correct day and made the order personally by pho... Ver más

Información sobre la empresa

  1. Tienda de vinos

Escrito por la empresa

We are Ireland's biggest wine website - listing over 1500 wines. We specialise in wine you've tried in restaurants, boutique wines, small producers and the stories behind the people who make the wines we sell.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,4

Todas las opiniones

(1106)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thank you Anne!

Had a special order and it was taken care of by Anne. She was so helpful along the way and answered any questions I had in a timely manner. Would definitely order again.

4 de agosto de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Well I can only comment on my own…

Well I can only comment on my own experience of trying to order from this company for the first time. I had an order in my basket and when I went to checkout the price of one of the products in my order had increased substantially. I did not proceed with the order at that point and instead sent a message to the company about my issue through their contact us section.
Two days later and I still have not received any reply from them. Not a good way to treat any customers, especially new customers.

25 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Leaving gift

I was ordering as a leaving present for a colleague who lives in Ireland. This was an issue for other companies, but it worked well with Wine Online. The order was sent quickly, and the wine was good quality.

3 de julio de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

missing box of wine ... second time

This is the second time recently that I have bought wine on this site. Each time I have bought two boxes of twelve bottles, one box of red and one box of white and each time I have received only one of the boxes. On both occasions I have not received any calls or emails to explain why only one box was delivered or where the other box is.
I will have to ring again today to find out where the other box is.
This is not an acceptable customer service. They are very quick to take your money but not so quick to deliver the service or follow up on service issue.
I will have to possibly buy elsewhere in the future
Regards Vincent

1 de julio de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy

Easy to order, wine arrived promptly and was a treat. Will definitely use again.

11 de junio de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Can do better

I ordered late for a Saturday delivery (My fault) but was promised it would be delivered the following Tuesday (Mon. was a bank holiday) and the delivery would be personally seen to. Unfortunately it was not delivered until Wednesday and despite sending an email on Tuesday evening I got a reply on Wednesday stating they courier was being chased. As it turns out this was after the delivery had been made. No further contact from anybody at wineOnline. This experience makes me wary of doing so again as it would appear that once the order is placed the customer if forgotten about.

10 de junio de 2019
Opinión espontánea

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