The chocolate that I ordered was out of stock. I did not want the offered replacement, and asked for my money to be returned. This was actioned and the cash was back on my card within a reasonable... Ver más
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Consulta las opiniones de los clientes
Did not get what was advertised or ordered. I ordered a box of 22 galaxy truffles and received 13 individual bags. Will not use again. Update. I was contacted by wingsmart very quickly following my... Ver más
La empresa ha respondido
Great product range, excellent customer service and prompt delivery. Tried to find sparkling 330ml Highland spring everywhere and no luck until I found Wingsmart!
La empresa ha respondido
Took the order showing in stock and day before delivery said they were sending an alternative . Their tracker said it had left 4 days before ! All seemed very dodgey and more likely hope to get away... Ver más
La empresa ha respondido
3,5
Medio
51 opiniones
Ha contestado el 23% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
UPS said my shipment was disposed of… I…
UPS said my shipment was disposed of… I have heard nothing from your company… will I get a refund?
25 de septiembre de 2025
Excellent as always…Many Thanks!
Excellent as always…Many Thanks!
10 de julio de 2025
Opinión espontánea
Never got my package
1 de septiembre de 2025
Everything worth the money full to the…
Everything worth the money full to the brim
3 de agosto de 2025
Getting more Lando Norris monsters
Even though the shipping was more overall I spent less than I would’ve buying from here in the states. So happy to get the box in. Definitely going to order from them again.
31 de julio de 2025
Good product perfect condition on…
Good product perfect condition on arrival. Competitive pricing and fast delivery
28 de julio de 2025
Delivery was delayed
Delivery was delayed. The online tracking details showed it was cancelled. Won't order from here again
1 de julio de 2025
Delivery was short of items that I have…
Delivery was short of items that I have been charged for. Have tried to contact them on more than 1 occasion to resolve but they have not responded. Poor customer service
26 de junio de 2025
Never arrived
Unfortunately I didn't get the product delivered to me. This seemed to be all down to the courier, Amazon on more than one occasion. Wingsmart were helpful trying to sort the problem out and refunding the money to me promptly. The person I chatted to on whats app did their best to try and sort out for me. Wingsmart should definitely think about using a different courier in the future
22 de junio de 2025
Great service and very helpful
30 de abril de 2025
Opinión espontánea
Respuesta de Wingsmart
Thank you so much for your kind feedback!
I got a different product to what I…
I got a different product to what I ordered and it was broken
15 de abril de 2025
Respuesta de Wingsmart
We’re very sorry to hear about your experience. Had we been contacted at the time, we would’ve been more than happy to send a replacement or issue a full refund.
Box of delights
Order arrived on a reasonable time, it was the Easter Bank Holiday.
Great service, very easy to order.
Will definitely be ordering again
13 de abril de 2025
Respuesta de Wingsmart
Thank you so much for your lovely feedback! We look forward to welcoming you back again soon!
Simple and Easy Transaction
Simple order process, quick delivery and great product, highly recommend
25 de marzo de 2025
Respuesta de Wingsmart
Thank you for your kind review! We're so glad to hear everything went smoothly
Did not get what was advertised or…
Did not get what was advertised or ordered. I ordered a box of 22 galaxy truffles and received 13 individual bags. Will not use again.
Update. I was contacted by wingsmart very quickly following my complaint and credit where credit is due they resolved it immediately and professionally.
20 de marzo de 2025
Opinión espontánea
Respuesta de Wingsmart
Thank you for your updated feedback, and we sincerely apologize again for the initial mix-up. We're so glad to hear that our team was able to resolve the issue quickly and professionally. Your satisfaction is very important to us, and we appreciate your understanding. We hope to have the opportunity to serve you better in the future.
Great experience with wingsmart
I ordered from wingsmart and there was a problem with my order, some of my order was missing, I emailed them and they sorted it out right away, also they where the best price I could find, I will order from them again. Thanks wingsmart
4 de marzo de 2025
Respuesta de Wingsmart
Thank you so much for your kind words! We're so glad we could resolve the issue quickly
Cheapest price ave found
Cheapest price a have found for these and was kept informed about my delivery a very easy company to deal with no issues
2 de marzo de 2025
Respuesta de Wingsmart
Thank you for your great feedback!
Poor delivery
The product itself was first class but the company was totally let down by the delivery company- Really slow and the driver didn’t even knock on the door just left the package against the wall outside.
7 de marzo de 2025
Respuesta de Wingsmart
Thank you for your feedback, and we’re glad you were happy with the product. We sincerely apologize for the delivery experience, as that’s not the standard we strive for. We have addressed this with our delivery partner to ensure it doesn’t happen again.
Excellent reliable service with a smile…
Excellent reliable service with a smile 😊.
9 de marzo de 2025
Opinión espontánea
La experiencia Trustpilot
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