Faithway provided an amazing experience. I booked last minute, and Jazz was understanding and accommodating, making the process hassle-free. The team handled pick-up and drop-off smoothly. Despite a s... Ver más
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Consulta las opiniones de los clientes
I couldn’t be happier with the service! I had my new 2025 Yamaha R7 transported, and the whole process was incredibly smooth from start to finish. Communication was excellent throughout, and th... Ver más
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They really saved us because we were looking for movers to pick up our boxes on such short notice over the weekend and they came through! They were really professional and kept us informed throughout... Ver más
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Can’t recommend this service and Daily Movers enough. I posted the job and within 30 mins everything was locked in. Using a backloading service cost 80% less than a standard transporting service. A no... Ver más
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Información sobre la empresa
- Empresa de mudanzas
- Servicio de mensajería y reparto
- Servicio de entrega
- Servicio de traslado de pianos
- Compañía naviera
Escrito por la empresa
WiseMove.co.nz — Book trusted movers and moving companies in New Zealand. Wise Move is New Zealand’s go-to for booking reliable and affordable moving services — whether you’re shifting a full house, moving out of your flat, or transporting a vehicle. From movers in Auckland and movers in Wellington to trusted moving companies across the country, you can book everything in one place. We make it easy to book home moves, flat relocations, furniture deliveries, car transport, motorcycle transport, and more — all at competitive prices. Whether it’s around the corner or across the country, you’ll find experienced movers ready to get the job done, hassle-free. Thousands of Kiwis trust Wise Move every month for fast, affordable service from the best local movers and transport companies. Whatever you’re moving — book now with Wise Move.
Información de contacto
Nueva Zelanda
- support@wisemove.co.nz
- wisemove.co.nz
4,9
Excelente
910 opiniones
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Very disappointing experience with Wise…
Very disappointing experience with Wise Move.
I was quoted NZ$620 even though the collection date and time had not yet been confirmed. After the seller finally confirmed the pickup time, I was told the price had to increase because the original quote was supposedly based on fitting my booking into the company's internal transport schedule. This explanation makes no sense, as no collection date existed when the quote was provided.
I had also provided all the details of the items to be transported from the beginning. Despite this, I was later told the load would not fit in a van and would require a truck, resulting in another price increase. This should have been identified before the quote was issued.
In the end, the original NZ$620 quote became NZ$1,150—almost double the price.
I found the service lacking in transparency, professionalism, and accountability. Customers should be able to rely on the quotes they are given without being forced to pay significantly more due to poor planning or incorrect vehicle assessment.
I cannot recommend Wise Move based on my experience.
Your reply is simply not true.
There were no changes to the collection date because no collection date had ever been confirmed before I provided the actual pickup date and time. From the very beginning, the two tracks were clearly listed in my original request and were also visible in the photos I sent. Claiming this information was provided later is false.
Accepting the revised price was not a choice. I had a scheduled trip and no time to find another transporter, leaving me with no realistic alternative.
The reality is that the company provided a low initial quote based on the assumption that my shipment could be combined with other deliveries on a date that suited its own internal schedule—not one that had ever been agreed with me. As soon as I confirmed the actual pickup date, the company changed the price dramatically and attempted to justify it with explanations that do not reflect what actually happened.
This experience was misleading, unprofessional, and resulted in excessive additional charges that I should never have been asked to pay.
15 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Hi Leno,
We’re sorry to hear that you were disappointed with your experience, but we would like to clarify the circumstances surrounding the price changes.
Collection date:
Your original request listed 13 July as the collection date. When NZ Home Movers submitted the $620 quote on 11 July, they also stated in their message to you that it was for collection on 13 July and delivery on 14 July. You accepted the quote and said you're still waiting for the seller to confirm the time.
The seller did not confirm availability until the evening of 13 July and advised that collection would instead need to take place at 1 pm on 14 July. As this was a change from the date originally quoted, the carrier could no longer include the job in their planned backload and advised that a dedicated trip would cost $850. You agreed to proceed with the revised quote.
Vehicle and load requirements:
The written request described the individual bifold door panels and stated that they would be dismantled into separate panels (the first bifold door is about 6 panels, size 1.1m wide and 2.52 high and the second bifold door is made up of 5 panels, 84cm wide and 2.51 high). It did not mention that the additional beam or tracks were also included. The carrier brought a van that would fit the panels, but when they discovered that the load included 2 panel beams measuring 4.8m - 5m, they had to get their truck to fit the panel beams, hence they had to increase the quote.
We understand that you were unhappy with the revised prices. However, after reviewing the original request and full message history, the changes were not made without explanation. They resulted from the collection date changing after the quote was accepted, and additional components affecting the vehicle were required.
Kind regards,
Wise Move
5 stars
Found a very cheap quote and service was great. I only made contact 48 hours before the moving date and I changed the pick up time twice. They were very accomodating. They did most of the work even though I offered.
I had around 10 quotes within a few hours.
15 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for the fantastic review! We're glad you received plenty of quotes quickly and found a great carrier for your move.
It's great to hear the team was flexible with your last-minute booking and changing pickup times, and that they made the move as easy as possible. We really appreciate your support!
Respuesta de Wise Move
Thank you for your 5-star review! We're pleased to hear the process was quick and easy, and that your delivery was completed on the same day.
We appreciate your support and hope to help you again in the future!
found the wisemove.co.nz site awesome…
found the wisemove.co.nz site awesome to deal with , fast response and great prices
9 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for the great feedback! We’re glad you found Wise Move easy to use and were happy with the quick responses and competitive prices. We really appreciate your support.
Jason and Justin were amazing to deal…
Jason and Justin were amazing to deal with. Highly recommend and will use again. Thank you guys!
9 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for the lovely review! We’re so pleased to hear Jason and Justin were amazing to deal with. We really appreciate the recommendation and look forward to helping again in the future.
Great service from home movers ltd
Great service. Ended up booked with home movers ltd, good price, great service, genuine people. The guy literally drove through a flood to deliver my wheels and the other deliveries he was doing lmao. Over night delivery, would definitely reccomend, 11/10.
7 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for the amazing review! We’re glad the team provided great service and got everything delivered safely despite the challenging conditions. We really appreciate your recommendation.
Respuesta de Wise Move
Thank you for the great feedback! We’re glad to hear the service was fast and communication was consistent throughout. We really appreciate it.
Would highly recommend Frontline Moves
Would highly recommend Frontline Moves. Professional, on time, communication excellent and did a great job!
3 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you so much, Kathryn! We’re really grateful for your recommendation and so pleased to hear our team of movers provided professional, on-time service with excellent communication.
Very satisfied.
Very professional. The movers were great, and Sam was outstanding in his communications. Will definitely use these guys again. Thank you.
29 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you, Andre! We truly appreciate your kind feedback. It’s wonderful to hear the movers were great and that Sam kept communication clear and helpful throughout. We’d be happy to help again anytime!
punctual and friendly
punctual and friendly, very polite delivery person.
5 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you, Abbas! We’re really glad to hear the team you booked with was punctual, friendly and polite. We appreciate you taking the time to share your experience.
Respuesta de Wise Move
Thank you, Laura! We’re so pleased to hear about your positive experience. We really appreciate your recommendation.
Fast, efficient and reliable
Jaz was great! Punctual, efficient, friendly and took great care of our things. Kept things organized and used his time effectively. Very flexible service and couldn't be happier. Would highly recommend!!
3 de julio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you so much for the lovely review! We’re thrilled to hear you had a positive moving experience with Jaz. We really appreciate your recommendation and are glad you had such a great experience.
Great communication
Great communication. Pick up and delivery times and dates as promised.
Very pleased with the overall service.
Thank you.
Colin Olds.
29 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you, Colin. We’re glad to hear the communication with our team was clear and that pickup and delivery went as promised. We appreciate your feedback.
I recommend
Quick, good communication, good fair prices, and a good guy I recommend
26 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for your recommendation, Dekan. We’re happy to hear the service was quick, fairly priced, and well communicated.
Highly recommended
Easy communication
Reasonable price
Arrived and dropped off items on time
25 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for your kind feedback. We’re glad to hear communication was easy, the pricing felt reasonable, and everything arrived on time. We appreciate your recommendation.
Good experience all round
It was easy to organise my move. Genuinely good customer experience from Wise Move. Movers themselves were really good and efficient.
24 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for the lovely review, Michael. We’re glad to hear the move was easy to organise and that the movers provided a good, efficient service.
We really appreciate you choosing Wise Move.
Easier than I thought
I wasn't aware of Wise Move until I needed to find a moving company. I hadn't seen any advertising etc and I didn't get it at first. But you build your moving job (from where, to where, how much stuff) and post it and have lots of different moving companies quote on it.
I thought I might get 2 or 3 quotes but ended up seeing like 11 quotes to pick from. Gave me a lot of peace of mind that I wasn't overpaying and picked one in the middle who seemed to offer what I wanted.
I was moving a 3 bedroom house and while the item pick list in Wise Move helped give me an idea of cubic meters required, I had a lot of items that didn't easily fit a category. I just wanted to be able to fill a decent sized truck (~35 m3 in the end) - an option on their site for "just picking a size" would be a good option.
22 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thank you for sharing such detailed feedback, Adam. We’re really pleased to hear Wise Move gave you plenty of options and helped you feel confident with your choice.
We also appreciate your suggestion about being able to select a truck size more directly, especially for moves where some items don’t neatly fit into the inventory categories. That’s helpful feedback, and we’ll pass it on to the team.
Thanks again for using Wise Move, and we’re glad the process was easier than expected.
Great easy move with lovely people
Great easy move with lovely people.
The Wise Move site made it easy by collating all the quotes in one place and having a great interface to message the movers with clear pricing and service offering.
19 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thanks so much, Sarah! We’re really pleased Wise Move made it easy to compare everything and keep the move organised. Lovely to hear you ended up with a great team too.
I had some really heavy items that needed moving quickly
I had some really heavy items that needed to be moved quickly. I posted the job and had plenty of options to choose from. They were quick and have everything done within my timeframe.
4 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thanks, Kirsty! Glad Wise Move helped you get those heavy items sorted quickly and within the timeframe you needed. Appreciate you sharing your experience.
Highly recommend
Highly recommend, Warren is professional, efficient and takes great care with your furniture, I found the whole process smooth and easy. Would highly recommend Warren to any one needing a moving truck :)
20 de junio de 2026
Opinión espontánea
Respuesta de Wise Move
Thanks so much, Sharna! Great to hear Warren looked after everything so well and made the process easy for you. We really appreciate the recommendation.
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