When I saw this service i thought it is a great idea to be able to rent a battery for my solar panels instead of paying for it upfront. The staff at Wondrwall were extremely helpful in explaining th... Ver más
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Consulta las opiniones de los clientes
I recently moved into a property which had Wondrwall appliances installed. I was struggling to pair the appliances with my phone. Got in touch with technical support and James Davidson did a fantastic... Ver más
La empresa ha respondido
Any problems are always addressed quickly and staff are friendly and very helpful. For example, our hot water cylinder stopped working when we were away for a few days. When we discovered this we em... Ver más
La empresa ha respondido
Due to an internet glitch my system yet again wasn’t working on the Wondrwall app. After a couple of emails and a phone call trying to resolve the issue without any success, James paid a visit and m... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Wondrwall is dedicated to changing the way we live and how use energy. Our vision is to make every home in the world ecologically sustainable, using technology and renewable energy to create ultra-efficient net-zero homes to power a brighter future.
Información de contacto
18-22 Bridge Street, M3 3BZ, Manchester, Reino Unido
- 0161 533 0150
- hello@wondrwall.co.uk
- wondrwall.co.uk
4,9
Excelente
128 opiniones
No consta que haya invitado a opinar recientemente
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Great service
Proactively identified a problem with my set up, reached out, and all fixed within an hour. Great servicd
13 de septiembre de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Hello Ryan, Thank you for taking the time to leave your review. I'm glad we were able to resolve this issue for you.
Great Service
Replaced light switch circuit board even though it was outside the 2 year warranty.
wondrwall team offers great service and is super friendly and helpful. Always very prompt to respond to emails and willing to come in person to help.
18 de agosto de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Hi Sarah, Thank you for taking the time to leave your review. We're pleased you were happy with the service you received from us.
First class customer service
Excellent customer service from Cam and Ali, had 2 issues which were both dealt with swiftly,
Cam is a great guy and very knowledgeable, visited my home on 2 occasions, got me back online and rectified my light switch, communication throughout was excellent,
Cam went above and beyond in helping me, even dealt with my emails late in to the evening
Thank you
16 de agosto de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Hi Tracey, Thank you for taking the time to leave your comments. I always like passing on positive feedback to the Technical Support team.
Helpful and Patient
Ali was really helpful and understanding and resolved the issue quickly
14 de agosto de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Hi Sam, Thank you for your review. I'm sure Ali will be pleased when I feed this back to the team.
Great response from the technical team…
Great response from the technical team at Wondrwall had an issue with my battery which was resolved quickly and efficiently.
11 de agosto de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Hi Anna, I'm pleased that we could resolve this issue to your satisfaction. I will be sure to let the Technical Support team know.
Respuesta de Wondrwall Group
Hi Daniel, Thank you for taking the time to leave your review. I know the Technical team do everything they can to support Wondrwall users. I'm pleased I can feed your comments back.
Wondrful
Cam was a real help both over the wondrwall support line and in person. Himself and the development team were able to quickly solve the issue I was having and describe to me ways to avoid hitting those problems again.
27 de julio de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Thank you for taking the time to leave your review Tom. I will be sure to pass your feedback on to the rest of the team.
PS Had to edit as I just noticed the fantastic headline!
James was so patient
James was so patient, made sure he stayed until the job was complete - even though it took several hours. And he worked after hours.
He was kind, polite and very helpful. He also was really sweet with our children.
If all your workers are like him, then you have a great company.
Give the man a raise.
26 de julio de 2023
Opinión espontánea
Respuesta de Wondrwall Group
Good morning Charlotte. Thank you for your kind words. I will certainly make sure the Technical Support team hear your feedback!
Fantastic service
Fantastic service from a member of the Wonderwall team.
17 de julio de 2023
Opinión espontánea
Cameron front tech support at Wondrwall…
Cameron front tech support at Wondrwall came out to pair my light switch. He also ran through the app and explained how it works. Amazing service. Miles Uttley, 38 Trough Laithe Road, Barrowford
13 de julio de 2023
Opinión espontánea
This is my first time with Wondrwall…
This is my first time with Wondrwall and I have to say even though I had initial problems trying to set up myself, when James Davidson - engineer came out he was quick to sort it and get me up and running with the app, setting all my light switches, thermostat and alarm. Cam was also present on this visit out and he explained everything the app can do and I can honestly say they were both brilliant, professional and friendly. I would highly recommend not only wondrwall but their customer service is excellent. So far very happy 😊
19 de junio de 2023
Opinión espontánea
Great customer support
Recently had some technical issues with the system in my home. James was on hand over the phone to talk me through resolving the issues and my problems were fixed on the same day.
8 de junio de 2023
Opinión espontánea
James was excellent in dealing with my…
James was excellent in dealing with my issue that I had. He was very professional and even emailed to check if everything was still up and running. Couldn’t fault the experience or the engineer with anything!
6 de junio de 2023
Opinión espontánea
James is fantastic
James is fantastic. Always gets back to me with any questions and does his best to resolve issues. Highly recommend
5 de junio de 2023
Opinión espontánea
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