Zero Waste Medals LTD Opiniones 

532
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I organised a charity event for the first time and Zero Waste Medals did not just have high quality medals but helped me design them. Bonus number 2 as I am 72 have no tech ability so the staff helped... Ver más

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Valorada con 5 estrellas sobre 5

Our running club has used Zero Waste medals for the past 4 years for the marathon & half-marathon that we organise along the Ouse Valley Way and we are really happy with the quality and the great serv... Ver más

Valorada con 5 estrellas sobre 5

Great company to deal with, really easy and have produced trophies that look amazing. I have recommended them to other teams in our baseball league and hope they get alot more buisness.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Zero Waste Medals took the logo design we provided for our charity trail run and produced an amazing sample taking on board our needs. Ordered the medals and they arrived promptly and in great conditi... Ver más

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Información sobre la empresa

  1. Tienda de trofeos
  2. también en la categoría
  3. Grabado de vidrio al aguafuerte
  4. Grabador
  5. Servicio de corte por láser

Escrito por la empresa

Zero Waste Wooden medals made and finished in Shropshire UK


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

532 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(532)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top notch!

Really great quality medals and I love the company ethos.

The sample pack I ordered arrived quickly, and I'll be recommending the company to the college I work for to produce work for them.

9 de julio de 2024
Valorada con 5 estrellas sobre 5

Great experience due to helpful emails…

Great experience due to helpful emails about my personalised order and came within a week - couldn’t believe it. Food quality and lovely colours. Glad I used and will think of as many reasons to need medals in the future to use again!

3 de julio de 2024
Valorada con 5 estrellas sobre 5

Thank you so much to Zero Waste Medals…

Thank you so much to Zero Waste Medals for our wonderful sustainable medals for our recent club championships. These medals were a little bit different, and everyone loved the eco message that they gave. Zero Waste were great to deal with, medals arrived in good time and were better than we expected. Really fabulous. Thank you so much!

13 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality

Didn't receive it initially because they didn't pay the delivery fee to Royal Mail. Had to fork out £1.50 for it. Turns out, somewhat unsurprisingly, it's of rather poor quality. Further to that point, the kids weren't a fan of it either. They prefer to bite into metal, not into wood.

9 de julio de 2024
Valorada con 5 estrellas sobre 5

Great customer service!

Dealing with Zero Waste Medals was so easy and the end result - twelve medals for friends - was perfect and just what I had in mind. Customer service - whom I contacted often - was excellent. It has been a long time since I've had customer service that good.

3 de julio de 2024
Valorada con 1 estrellas sobre 5

I had to pay postage as wasn’t enough

I had to pay postage as wasn’t enough I had to pay £1-50

28 de junio de 2024
Logotipo de Zero Waste Medals LTD

Respuesta de Zero Waste Medals LTD

Can I confirm if the samples were all intact and as described, the duration to delivery as well as the packaging was all okay?

Happy to reimburse you the postage costs if you can let us know what they are or take them off an order if your planning to place one which hopefully you are considering you bought a sample pack.

Valorada con 3 estrellas sobre 5

You get what you pay for

You get what you pay for!

I am part of a charity who organises a run every year and after doing some research for wooden medals, I came across ZeroWasteMedals. They are charity-friendly and their prices are very competitive. Based on reviews I read and photos I saw of some sample medals, it felt like this was a good option for us and my team agreed. While the reps I interacted with were quite friendly and eager to accept my business, the service was very slow after that.

I had to spend time chasing them for an update on the proof of design. Then when I received the proof, it wasn't what was agreed upon so I sent it back. Later I had to chase for an update on when it might ship as the deadline was approaching. Then my order arrived almost 2 weeks later than the date which was agreed and they had received my order within their lead time ranges.

Unfortunately, it didn't get better from here. When my order arrived, I had all of one type of medal even though my e-mail clearly stated the different designs including my own designer's proof of concept images. Since the order arrived a few days before my event, rather than the 2 weeks before as I had requested, that didn't leave much time to correct my order. In addition, I was short 26 medals and my order was for 1000. The medals weren't even grouped in the same quantity of bunches which made it a nightmare to count for my team (one bunch of 15, one of 22, one of 18)...there was no rhyme or reason. After contacting them to fix this, they offered a solution which included sliders with the missing information for the medals. They luckily sent those over quickly since the event was 4 days away!!! The sliders were all loose in a box so when I counted them several times I was short 76 sliders to correct the original mistake on my medals!!! The funny part is there was a form inside the box that stated it was quality and quantity checked, which I found ridiculous. I also had to put sliders on close to 1000 medals, which took me hours.

Many runners complained that the sliders kept falling off the ribbon and the ribbons were of poor quality and frayed. It's been almost a month since the event and I requested a partial refund which was granted based on the evidence. Unfortunately, I'm still chasing them for this partial refund.

While I appreciate companies who are charity-friendly as we're trying to save on costs as much as possible, I think I will go elsewhere in the future. The amount of time I had to spend chasing them, fixing their mistakes by adding sliders on the medals, the poor quality of the ribbons and the unnecessary stress just doesn't seem worth it for me. I really had high hopes when I placed my order, but it was disappointing in the end.

4 de junio de 2024
Valorada con 4 estrellas sobre 5

Great products, fast turnaround

Helpful on the phone. Fast turnaround. Medals supplied were just what I wanted. Great value for money. I gave 4 stars instead of 5 because the detailed and clear instructions I provided in my email order weren't read, not just once but twice! Otherwise, the service was fantastic.

20 de junio de 2024
Valorada con 5 estrellas sobre 5

Charity medals, the best yet!!

These are the fourth set of medals I have ordered, and the best yet!! This time I went for ceramic medals, which suited the design for my charity event really well. The help and advice from the sales and design team was superb, from suggesting ribbon colours to finalising the design. Brilliant!

28 de mayo de 2024
Opinión espontánea

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