Absolutely incredibly company. They go overboard on packaging and get things shipped from the UK to Australia really fast. I have had only one product fault (not their cause) and they went w... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Every time I've shopped with Woodsmith I've been totally impressed with the quality of kit, the way it was shipped (and the materials used for packing), plus, the odd time when I've had to ask for mor... Ver más
Originally out of stock but Woodsmith told me when new stock arrived and I got one through the door within a week. Difficult to improve on this service.
I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.
Información de contacto
7-9 Claremont Road, NE26 3TN, Whitley Bay, Reino Unido
- 01912524064
- enquiries@woodsmith.co.uk
- woodsmith.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Izzy is awesome
Izzy is awesome, she provided great advice, timely responses to my queries and fast and secure postage.
Would highly recommend, they have a great selection of item, with the customer service and knowledge to match.

Respuesta de Woodsmith
Knowledgeable informative communications
Knowledgeable informative communications

Respuesta de Woodsmith
Great products quick delivery
Bought some wedges for axe handles, good straight grain, smooth finish and rounded edges.
Quick delivery

Respuesta de Woodsmith

Respuesta de Woodsmith
Always a excellent service and when I…
Always a excellent service and when I phoned up to get some information the guy was very helpful and friendly spot on service all round

Respuesta de Woodsmith
Quality equipment and excellent customer service
Great piece of kit (a sickle) received swiftly from Woodsmith. They also provided excellent customer service - I contacted Woodsmith for some advice on sharpening the sickle and they were extremely helpful.

Respuesta de Woodsmith
Replacement handle for poultry shears.…
I was looking for a new handle for some poultry shears which I purchased years ago but never used as one of the handles broke. I discovered Wordsmith on the internet and was impressed at the range of tool handles on offer. I ordered a file handle as it seemed to be the nearest to the one I need to replace. It was made of ash and roughly the same size as the missing one. It was not expensive and it arrived within 2/3 days. I had to refashion the hole/slot into which the metal blade fits and file away a little amount of the metal cap that surrounds it. I learnt how solid and strong the ash handle is. I had to file down the part of the blade that fits into the handle and just pushed it in. As it stands the blade is very firmly in the new handle and the shears now function as they should, but if it works loose I can always use a suitable adhesive to strengthen the union. In short I am very pleased indeed with my Woodsmith purchase.

Respuesta de Woodsmith
Did what it said on the tin!
Great product and great value, arrived on time and I was able to complete my job easily.

Respuesta de Woodsmith
An excellent place for anyone working with wood
This place and the team here are brilliant, such a lovely community so passionate and knowledgeable about working with wood. I've been in store and ordered online and the quality of equipment is always brilliant. Thank you, highly recommended!

Respuesta de Woodsmith
Good advice & a great product.
A good chat on the phone about my purchase, very helpful guy. The hickory handle supplied was superb quality with a traditional shape to suite the vintage axe head. Delivered next day. Excellent service.

Respuesta de Woodsmith
Faith rewarded
When you take a gamble on a small family run operation, it is a great moment when your faith is rewarded.
Here was an example where I was struggling to find the exact item I wanted, so I made my search parameters as precise as possible and got a handful of results, with Woodsmith being the one that stood out. They even had a photo of the caulked handle I was looking for to replace the rotten one on my antique Bill Hook.
I placed my order online, then got updates on delivery, great communication is the key to good online business, so that was reassuring.
When my handle arrived I was delighted with the quality. Beautifully crafted in hardwood and now fitted and oiled and ready for another 150 years of service. Well perhaps it will need replacing before that. I can only hope that such a place as Woodsmith will be there to provide for those handcrafted, niche requirements that keep these tools and all the related crafts, including carpentry, and our history alive.

Respuesta de Woodsmith
Easy to order and a great product…
Easy to order and a great product delivered quickly

Respuesta de Woodsmith
Charming people
Charming people, prompt delivery. Quality billhook handle - correct value for money. Really pleasing outcome.

Respuesta de Woodsmith
Excellent service with the prompt…
Excellent service with the prompt delivery of the item ordered

Respuesta de Woodsmith
Great tool and delivery
Very happy with the froe I bought, great quality tool at a good price. Was very well protected in the packaging. Delivery was smooth and efficient, as well as the whole process for age verification

Respuesta de Woodsmith
Best products and best customer…
Best products and best customer service! Can’t recommend enough!

Respuesta de Woodsmith
Always great service from Woodsmith
Always great service from Woodsmith, there was a mistake made by the courier, which was quickly resolved.
I have been a customer since before they hat their shop, which I am looking forward to seeing when I get a chance.

Respuesta de Woodsmith
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







