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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely incredibly company. They go overboard on packaging and get things shipped from the UK to Australia really fast. I have had only one product fault (not their cause) and they went w... Ver más

Valorada con 5 estrellas sobre 5

Every time I've shopped with Woodsmith I've been totally impressed with the quality of kit, the way it was shipped (and the materials used for packing), plus, the odd time when I've had to ask for mor... Ver más

Valorada con 5 estrellas sobre 5

Originally out of stock but Woodsmith told me when new stock arrived and I got one through the door within a week. Difficult to improve on this service.

Valorada con 5 estrellas sobre 5

I required a variety of decent quality steel rulers and was delighted to find Woodsmiths that had a range of Shinwa Stainless ones in various sizes that seemed fairly priced. Prior to ordering I d... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para artesanías en madera
  2. Artesanías
  3. Tienda de herramientas

Escrito por la empresa

Woodsmith is a family-run business based in Whitley Bay, North East England, offering one of the UK’s most trusted selections of premium woodcraft tools, books, and supplies. Our small team is made up of passionate woodworkers, turners, carvers, and coppice workers – we don’t just sell tools, we use them. Whether you're after the perfect carving axe or advice on traditional charcoal burning, we offer honest, expert guidance drawn from real hands-on experience. We’re proud to be trusted by some of the world’s leading toolmakers, including Gransfors Bruk, Thorn Wood Forge, Hultafors, Morakniv, Ray Iles, Ashley Iles, Shinwa, Robert Sorby, and Tormek (to name but a few!). Our carefully curated range includes hand-forged axes, drawknives, chisels, measuring tools, sharpening systems, turning tools and more – supporting everything from green woodworking to small-scale woodland management and traditional crafts. With fast worldwide shipping and new stock arriving daily, our online store connects woodworkers across the globe with tools they can rely on – backed by five-star rated service and honest, knowledgeable support.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(289)

70 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Izzy is awesome

Izzy is awesome, she provided great advice, timely responses to my queries and fast and secure postage.

Would highly recommend, they have a great selection of item, with the customer service and knowledge to match.

28 de octubre de 2024
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Respuesta de Woodsmith

Thank you so much for the kind words - its really appreciated. Delighted I was able to help.
Izzy
-Woodsmith

Valorada con 5 estrellas sobre 5

Great products quick delivery

Bought some wedges for axe handles, good straight grain, smooth finish and rounded edges.
Quick delivery

26 de septiembre de 2025
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Respuesta de Woodsmith

Really delighted to hear - they may be a small item but we put a lot of work in to ensure they do the job as they should! Thanks for taking the time to leave a review.
Izzy
-Woodsmith

Valorada con 5 estrellas sobre 5

Ordered a book

Ordered a book. It rocked up in a timely manner…very pleased!

22 de septiembre de 2025
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Respuesta de Woodsmith

This is great to hear, thank you for taking the time to leave a review.
Izzy
-Woodsmith

Valorada con 5 estrellas sobre 5

Always a excellent service and when I…

Always a excellent service and when I phoned up to get some information the guy was very helpful and friendly spot on service all round

22 de septiembre de 2025
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Respuesta de Woodsmith

Thank you so much for the kind review. Delighted to hear of your positive experience with our service.
Izzy
-Woodsmith

Valorada con 5 estrellas sobre 5

Quality equipment and excellent customer service

Great piece of kit (a sickle) received swiftly from Woodsmith. They also provided excellent customer service - I contacted Woodsmith for some advice on sharpening the sickle and they were extremely helpful.

28 de agosto de 2025
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Respuesta de Woodsmith

Hello Harriet, We are so glad that you had a positive experience with us and that you found the sharpening advice useful. We are happy to help out should you have any more questions in the future!

All the best,
Billy | Woodsmith

Valorada con 5 estrellas sobre 5

Replacement handle for poultry shears.…

I was looking for a new handle for some poultry shears which I purchased years ago but never used as one of the handles broke. I discovered Wordsmith on the internet and was impressed at the range of tool handles on offer. I ordered a file handle as it seemed to be the nearest to the one I need to replace. It was made of ash and roughly the same size as the missing one. It was not expensive and it arrived within 2/3 days. I had to refashion the hole/slot into which the metal blade fits and file away a little amount of the metal cap that surrounds it. I learnt how solid and strong the ash handle is. I had to file down the part of the blade that fits into the handle and just pushed it in. As it stands the blade is very firmly in the new handle and the shears now function as they should, but if it works loose I can always use a suitable adhesive to strengthen the union. In short I am very pleased indeed with my Woodsmith purchase.

27 de agosto de 2025
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Respuesta de Woodsmith

Hi Jeffrey, thanks for taking the time to leave this review! we really appreciate it. Glad you were able to get the file handle to work. we are always here should you need any help or advice in the future.

All the best,
Billy | Woodsmith

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, fast delivery

26 de agosto de 2025
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Respuesta de Woodsmith

Hi Anna, Thanks for the review, we are so glad to hear you appreciated using our service. Always here to help...

All the best,
Billy | Woodsmith

Valorada con 5 estrellas sobre 5

Did what it said on the tin!

Great product and great value, arrived on time and I was able to complete my job easily.

26 de agosto de 2025
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Respuesta de Woodsmith

Thanks Roy, We are glad to hear you had a good experience shopping with us. Thank you for the review!

All the best,
Billy | Woodsmith

Valorada con 5 estrellas sobre 5

An excellent place for anyone working with wood

This place and the team here are brilliant, such a lovely community so passionate and knowledgeable about working with wood. I've been in store and ordered online and the quality of equipment is always brilliant. Thank you, highly recommended!

29 de julio de 2025
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Respuesta de Woodsmith

Thank you so much for taking the time to leave this review and your kind words, it is really appreciated! Always here to help wherever we can.

All the best,
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Good advice & a great product.

A good chat on the phone about my purchase, very helpful guy. The hickory handle supplied was superb quality with a traditional shape to suite the vintage axe head. Delivered next day. Excellent service.

29 de julio de 2025
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Respuesta de Woodsmith

Hi Kevin - thank you so much for taking the time to leave a review. Delighted we were able to help and your happy with the handle. Happy axe rehandling!
Best,
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Faith rewarded

When you take a gamble on a small family run operation, it is a great moment when your faith is rewarded.
Here was an example where I was struggling to find the exact item I wanted, so I made my search parameters as precise as possible and got a handful of results, with Woodsmith being the one that stood out. They even had a photo of the caulked handle I was looking for to replace the rotten one on my antique Bill Hook.
I placed my order online, then got updates on delivery, great communication is the key to good online business, so that was reassuring.
When my handle arrived I was delighted with the quality. Beautifully crafted in hardwood and now fitted and oiled and ready for another 150 years of service. Well perhaps it will need replacing before that. I can only hope that such a place as Woodsmith will be there to provide for those handcrafted, niche requirements that keep these tools and all the related crafts, including carpentry, and our history alive.

28 de julio de 2025
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Respuesta de Woodsmith

Hi Steve, really appreciate you taking the time to leave this kind review. Really glad we were able to help and you were happy with the product. Please just get in touch if we're able to assist again in the future.
All the best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Charming people

Charming people, prompt delivery. Quality billhook handle - correct value for money. Really pleasing outcome.

22 de julio de 2025
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Respuesta de Woodsmith

Thanks for the review, Rob - very kind words! Glad you were happy with the quality and value for money. Hope to be able to help again soon.
All the best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Excellent service with the prompt…

Excellent service with the prompt delivery of the item ordered

30 de junio de 2025
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Respuesta de Woodsmith

Thank you so much for taking the time to leave a review, Robert. So glad you were happy with the service and delivery. Hope to be able to help again soon.
All the best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

26 de junio de 2025
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Respuesta de Woodsmith

Really delighted to hear you were happy with the service! Hope we can assist again soon.
Best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Great tool and delivery

Very happy with the froe I bought, great quality tool at a good price. Was very well protected in the packaging. Delivery was smooth and efficient, as well as the whole process for age verification

26 de junio de 2025
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Respuesta de Woodsmith

Hi Jordan - appreciate you taking the time to leave a review and that it was a positive experience with Woodsmith. Hope to see you again soon!
Best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Best products and best customer…

Best products and best customer service! Can’t recommend enough!

26 de junio de 2025
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Respuesta de Woodsmith

Thank you Ziv! Was a delight communicating with you and assisting with your purchases, I hope you are enjoying your tools very much and we will speak again soon.
Best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Great Service

Great service, good product.

23 de junio de 2025
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Respuesta de Woodsmith

Thank you Andy! So glad we were able to assist.
Best
Izzy | Woodsmith

Valorada con 5 estrellas sobre 5

Always great service from Woodsmith

Always great service from Woodsmith, there was a mistake made by the courier, which was quickly resolved.
I have been a customer since before they hat their shop, which I am looking forward to seeing when I get a chance.

23 de junio de 2025
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Respuesta de Woodsmith

Thank you so much for the understanding with delivery, John - and for leaving a kind review. So appreciated.
Best
Izzy | Woodsmith

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