Woolworths Opiniones 

Almost every single week there is a problem with our groceries delivery from Woolworths, usually something missing or bad. They provide an automated system to get refunds, which usually works well, but because we've had to get refunds so many times, they put our account under "audit", meaning they don't trust us anymore and need a human to review all our complaints, despite it being entirely their fault. Most recently, we didn't receive two items in our delivery, which of course they need to refund, but they refused saying they had sent them. We frequently receive items we didn't order, so clearly the people packing the bags or the delivery drivers are making mistakes. How are we supposed to prove we didn't receive something? It's just a terrible way to treat customers. We're seriously considering switching back to Coles, who we originally stopped using because they're also bad!

I’m disappointed with my recent order. Out of 31 items, 9 were missing, and a few items were substituted without my approval. Most of the missing items were fruits and groceries that I specifically ordered for delivery because it’s difficult for me to shop in person, so this was quite frustrating and inconvenient. I don’t think I’ll be using Woolworths online delivery anymore. First and last order.

Absolute price gauge. Purchased WW garlic bread slices 270g in Feb 2026 for $3.30. Purchased again today in May 2026 and the price had nearly doubled to $6.50.

Online delivery is problematic. Often some of your cart items are unavailable only after you have paid. I ordered last night and Woolworths cancelled the entire order at the last minute. Just an email advising it was cancelled, no reason given, no apology, very unprofessional. I have had numerous deliveries from another supermarket chain starting with "C" and ending with "s" with no issues. Woolworths are unreliable with deliveries and I would advise shoppers place a delivery with C instead, who have the capacity to deliver your shopping.

A while back. Woollies used to sell thick sausages, which were great. But now they sell this other product that if u hold it out in your hand, it looks like it is crawling in your palm & then falls apart. (Scary) And I tried to add up from the last time I used my $10 off your shopping. It was over $700 till I got the next one. What absolute crap. Coles was actually way less.

In my online order I was supplied bread that was mouldy and past the best before date - best before was 15 Apr 2026 and my order arrived in the late afternoon on 15 Apr 2026.
I contacted Woolworths and although they provided a refund they were unconcerned that their staff did this.
I advise everyone to check bread when it arrives from an online order and to check in store as they have no system that they follow. I shopped at Woolworths Stud park, Rowville, Victoria.

I bought Woolworths recipe Mango Chicken with sweet chilli. My first tip on how they could improve it is to use a real chicken not the rubber one they used in this recipe. Cooked as per the instructions on the pack.

I can't say strongly enough how bad an experience it was attempting to eat this garbage.

Never again!

A Marketplace seller promoted by Woolworths sold me a defective product then made it impossible to return. Please don’t use marketplace as it’s a scam, not worth the hassle and they take no accountability for defective products.

I am shopping at Woolworths in Bondi Junction since nearly 50 years , you have a Gentleman called DARLINGTON at the check out.. for many years. He is always very friendly and helpful.
This is not the case with all people working there, specially an older woman in charge.

I just went to the Redfern Woollies on Chalmers st . We parked at the woollies car parking. We saw a lot of rats the were jumping everywhere around the garbage area! It’s disgusting and frustrating! Can you do something about it! Thx

Breads with the expired dates ,sometimes fungas NO GOOD 👎🏻

Yea, its alots thing to buy here...

Went to buy a prepared meal and found the special was more expensive than the regular price. I’ll be taking it to ACCC. Regular price under special tag was $7.50 and special price was 2 for $16 or $8.50 each and I have a photo of it

One checkout open at peak time as the poor young sod on the second of 6 checkouts had to leave, being already 15 minutes past his scheduled finish. Plenty of staff doing "administrative tasks" like supervising the self-checkout, while people with trolleys of groceries queue. Eventually someone must have noticed so another checkout was opened, and after my stuff was scanned, they finally opened a third. Considering what we all pay for groceries, and as Tony Jamous commented here, even the paper bags we have to purchase are rubbish, They are not fit for purpose, especially if dairy or other damp goods are concerned. Woolworths should think less about profit and more about customer service. When are they going to understand that we don't work for them, so don't want to scan our own goods at the checkout?

Absolutely horrendous service this afternoon at Woolworths Spearwood!
I was served by an older lady/ Caucasian with black hair. She was so angry !!
Basically trowing the shopping at me!
Just because I asked her not squash any more bakery items as she packed the pancakes under the canned good!
Unfortunately she wasn’t wearing a name badge but she was on the back checkout, closest to the freezers!
She also threw a paper bag at me and said “pack!”
Not professional at all

1st ever home delivery had 3 items wrong (raw prawns instead of cooked as ordered.
Rang and got sorted promised delivery same day between 2pm and 5pm , its now 10 am next day and still no delivery.
Just go off phone with Consumer Affairs after filing a complaint.

Good online app to navigate and a range of products available, however, it is disappointing that fresh produce is either not fresh or damaged.

I rang up to see where I could purchase a Woolworths Universal Bag, the $15 ones, that have been sold out everywhere. A gentleman by the name of Lance helped me to find which store had them. Only one store had some left. What a valuable employee, he went above and beyond to assist me. Thankyou to him I got one. And it was so nice to actually speak to someone and within Australia.

woolworths mitcham is spacious but no stock variety, more expensive then coles in ringwood, and i bought some beef and it smelt off and their lemonade is horrible i poured in out, not drinkable.

WOOLWORTH A billion-dollar company, this is just pathetic.

Honestly, do we need to start a charity for Woolworths so they can afford proper shopping bags?
You pay premium prices, pack your groceries, walk to the car… and the bag splits open in the parking lot. Eggs everywhere. Milk on the ground. Fantastic experience.
Amazing how a company making billions still manages to save money on the one thing designed to carry groceries.
Not asking for luxury — just bags that survive the walk to the car.