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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had my first webinar today and was very nervous about it! But Jayde Merrington made me feel at ease and ensured that everything was running smoothly. I felt so much better after speaking to Ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've used a few different webinar providers but I have found Workcast gives the best results (more registrations and leads). I think this is because they don't use flash so much so it's easier for att... Ver más

Valorada con 5 estrellas sobre 5

Very easy platform with more than five stars' worth of service. Staff have been very helpful and the platform is straightforward and very manageable. I've never had such pleasure working with a team w... Ver más

Valorada con 5 estrellas sobre 5

We have worked with the team at Workcast for three live broadcasts over the last 12 months and I cannot fault their service. The onsite team always make our presenters feel calm and in control which i... Ver más

Información sobre la empresa

  1. Proveedor de software

Información proporcionada por diversas fuentes externas

WorkCast is reimagining what webinars can be. With no downloads, no plugins, no barriers, WorkCast provides a reliable, user-friendly and accessible way to host and attend webinars, webcasts and virtual events. WorkCast’s branding capabilities enable you to create an end-to-end event experience that looks just as good as your website, and can accommodate up to 50,000 attendees per event. Get the features, analytics and reliability you need, all in one easy to use platform.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

91 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

The quality of the live part in terms…

The quality of the live part in terms of user experience was not very professional

30 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Ogee,

Thanks for the feedback - sorry your experience wasn't what you'd hoped. We're always keen to improve user experience so if you have any specific comments it would be great to hear them. You can email us directly at enquiries@workcast.com

Cheers
Team WorkCast

Valorada con 4 estrellas sobre 5

Good support, good audio & video quality

We had some technical issues before the recording of our first webinar, but the WorkCast team was very helpful during a follow-up call to make sure that the live event went of without problems - which it did.

30 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi, It is great to hear that the WorkCast support team were able to successfully aid you with your live event delivery and all was a success. We thank you for taking the time to leave this review. I would be keen to understand more around the technically issue that you had pre the live event as if they were platform-based we would want to give this information to the product team for when they are looking at useability improvements, if it was localized to your speaker for example then we can discuss best practice for future recording sessions.

Valorada con 1 estrellas sobre 5

One of the speakers mumbled

One of the speakers mumbled. The aesthetics on the guest presenters screen/background was extremely uninviting. They talked about several issues that made no sense to me. Sorry for the unpleasant review but it just wasn't very professional. Maybe if I logged on for longer things might have changed, however my time is valuable and so I didn't remain on the webinar very long. I'm sure it was just this webinar and that most your webinars are excellent.

27 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Ava,

We appreciate the feedback - sorry to hear your experience wasn't as you'd hoped. We work very hard to ensure all of our webinars are useful and informative, so we hope you'll continue to attend and provide valuable feedback.

If you have any other comments, please feel free to email us directly at enquiries@workcast.com

Kind Regards,
Team WorkCast

Valorada con 5 estrellas sobre 5

Great support

Great support, quick responses and always willing to help. Would definitely recommend

27 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Thanks for your review....we love to hear that our customers value our support. Wishing you a lovely weekend

Valorada con 5 estrellas sobre 5

Brilliant

Workcast are absolutely brilliant at what they do. Their support is very helpful and the've been very adaptable to any project that we have had.

Workcast have been an absolute delight in a time where we have multitudes of webinars!

27 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Thanks Deniz, thank so much for your fabulous feedback. It is always a pleasure working with you and we look forward to aiding you with many more webinars!

Valorada con 5 estrellas sobre 5

SAGE Publishing Review

The WorkCast team has gone above and beyond to make our first experience working with them extremely smooth. Their responsiveness and willingness to answer any questions has made my team feel confident in our decision to switch webinar vendors to WorkCast. I can highly recommend WorkCast to any company or institution who is interested in hosting a webinar and I look forward to working with their team on many more webinars in the future.

26 de septiembre de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Stacey just a quick note to say a massive thanks for your glowing review...I know the team have enjoyed working with you and are really looking forward to aiding with the delivery of your event in a few weeks!

Valorada con 5 estrellas sobre 5

Vicky has been absolutely excellent to…

Vicky has been absolutely excellent to work with. She managed the whole process amazingly well, cant say a bad word about anything.

26 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

That is really great to hear..I will pass this onto Vicky and her line manager :)

Valorada con 5 estrellas sobre 5

WorkCast are always willing to help…

WorkCast are always willing to help when you have a question or need to change anything last minute. Always a pleasure to work with!

16 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Thanks Annie for your lovely feedback

Valorada con 4 estrellas sobre 5

The team at Workcast are great!

The team at Workcast are great!

We have flagged that the poll questions need to be improved as there is a time lag between doing them and publishing the results/speakers reading to the results.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Melissa....thanks for saying we are great. The polling update will be coming very soon, maybe even before your next event...fingers crossed!

Valorada con 5 estrellas sobre 5

Aircraft IT has used WorkCast for 4…

Aircraft IT has used WorkCast for 4 years to support our weekly sponsored Webinar sessions. The current level of integration with our own website registration forms, seamless streaming processes during the sessions and support before, during and after each Webinar is exceptional. We 100% recommend WorkCast as a Webinar platform.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Thanks Ed for your comments around the platform and the teams levels of service. I know the team always enjoy working on your events :)

Valorada con 5 estrellas sobre 5

WorkCast provides excellent customer…

WorkCast provides excellent customer service. Their staff members are very responsive and proactively support our webinars. I am very pleased with the quality of their work, and have been a happy customer for several years.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Thank you Margie for your kind comments :)

Valorada con 3 estrellas sobre 5

Good but could be better

can be frustrating at times especially when uploading slides etc.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Anon. Thank you for your feedback, we do appreciate it. Here at WorkCast we are constantly looking to improve our customer's usability experience so it would be great to understand more around your comments and see if we can aid or filter this back to our Product Team to consider for future developments. If you could contact me directly at claire.hodgson@workcast.com that would be amazing.

Valorada con 4 estrellas sobre 5

Would highly recommend

We've had a really good experience of working with WorkCast so far. The team is very attentive and happy to help with any issues which is always a help when hosting a webinar!

The platform itself is very user friendly and easy to navigate. I think some improvements could be made to the reporting functionality, hense why I've not scored a 5 - but I'm sure these will come in time as the platform develops.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi Lizzie thank you for your great feedback around WorkCast and you will be happy to know that we have some updates coming to the reporting dashboards. There will be a few phases starting as early as next month and then more coming over the coming months!

Valorada con 4 estrellas sobre 5

Overall very happy and excellent customer service

We have been working with WorkCast for a number of years and overall I'm very happy with our events. Customer service is excellent and the UK-based team are all extremely helpful, calm and clear when dealing with us and with our clients. There are some niggles here and there with the service from time to time, but the team has always been extremely responsive to any issues and are willing to work with us to make changes when we need them.

15 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Hi thank you for your positive comments about WorkCast. I would be really keen to understand more around the niggles so we can look at ensuring you are receiving 100% satisfaction. Would you mind reaching out to me directly to discuss further at claire.hodgson@workcast.com. Many thanks again

Valorada con 5 estrellas sobre 5

I have only worked a short time with…

I have only worked a short time with WorkCast but found them to be a trusted partner. Always willing to go the extra mile to make sure the events went smoothly. And Lucy is a pleasure to work with!

12 de abril de 2019
Opinión espontánea
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Respuesta de WorkCast

Thanks for such lovely words especially about Lucy!

Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, made me very relaxed for my first ever webinar. Ran through all details and were quick to respond to any questions.

29 de marzo de 2019
Opinión espontánea
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Respuesta de WorkCast

Thank you for such lovely comments and glad you felt relaxed :)

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