World of Roses Opiniones 4634

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great healthy rose plants arrived early on a Bank Holiday weekend to my Sister in Law for a special birthday. Rachel Chambers support in Customer services was fabulous! Thank you ☺️ I can hi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We always buy our gifts for special occasions from World of Roses and have always been really pleased. The service and delivery is always excellent, the roses arrive safely and in a timely manner. The... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Not 3 to 5 working days delivery. Took 10 days. Courier tracking information reported incorrect address which it wasn’t. No message with delivery. Not contacted back by customer services re absent del... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received my order after just a few days, everything really healthy as expected. Great service, highly recommended.

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

World of Roses started growing roses in Bedfordshire in the 1960's. The family run business was started by Paul Chessum initially producing roses in his parents back garden. Over the years, the business has evolved and expanded to become one of the largest growers in the UK and Europe and is now in its third generation in the family. We are specialist suppliers and growers of premium quality British roses, supplying garden centres and our own online store. We have recently expanded our product range to offer beautiful gifts to cater for all occasions.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

I received my order after just a few…

I received my order after just a few days, everything really healthy as expected. Great service, highly recommended.

7 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that you received your healthy order quickly! We appreciate your kind words and are glad you enjoyed our service. Thank you for your recommendation!

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Amazing quality of roses and choice

Amazing quality of roses and choice. Very healthy once delivered

5 de noviembre de 2025
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Respuesta de World of Roses

Hello,

We're happy you found such amazing quality and choice in our roses and that they arrived healthy. We appreciate your positive feedback!

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Excellent service

Easy to pick. Quick delivery . Bought as a gift and was very well received.

1 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that the selection and delivery met your expectations, and the gift was well-received. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Good selection of unusual roses

Good selection. Easy to order and kept informed about delivery.

10 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that you had a positive experience! We appreciate your feedback regarding our selection and delivery updates. Thanks!

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Everything went well from the point of…

Everything went well from the point of ordering to delivery!

10 de marzo de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that your order and delivery experience was positive! Thank you for sharing your feedback with our team.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service,rose came in perfect condition and very good packaging,will use again

9 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy the rose arrived in perfect condition with excellent service and packaging. We appreciate your positive feedback and look forward to your next order.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

I purchased a rose and had it…

I purchased a rose and had it personalised with a name the rose was delivered on the day of my choice and was well packaged and it was in very good condition the customer service was superb from a query sent I was to ask a question I received a reply in under five minutes and then then the next day my I had reply confirming the details well done and thank you

2 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that the personalized rose was delivered on time and in excellent condition. We appreciate your kind words regarding our customer service and are glad we could respond to your query so quickly. Thank you for your positive feedback!

Kind regards,

World of Roses Customer Service

Valorada con 2 estrellas sobre 5

Very cheap card

Very cheap card. Was giving to a grieving partner in memory of a dear friend. No ot upto the standard I would expect for the money.

8 de abril de 2026
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Respuesta de World of Roses

Hello,

We're sorry the card wasn't the quality you expected, especially given the circumstances. We appreciate your feedback and will review our standards.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Really se bushIt was easy to find what I wanted and…

It was easy to find what I wanted and received my order within a couple of days

7 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that you had an easy time finding what you wanted, and we appreciate you noting the fast delivery of your order!

Kind regards,

World of Roses Customer Service

Valorada con 3 estrellas sobre 5

Diamond Rose

I liked the hession bag which the rose was packaged, as it was a present. The rose was smaller than I expected but looked healthy.

31 de marzo de 2026
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Respuesta de World of Roses

Hello,

We appreciate your feedback. We're glad you liked the packaging. We're sorry the rose was smaller than you expected, but we're happy it arrived healthy.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Well packed great price excellent…

Well packed great price excellent communication throughout easy to access site great offers plants are usually very health

7 de abril de 2026
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Respuesta de World of Roses

Hello,

We're delighted you found our site easy to use, appreciated the communication, and that your plants arrived healthy and well-packaged at a great price.

Kind regards,

World of Roses Customer Service

Valorada con 1 estrellas sobre 5

Not 3 to 5 working days delivery. Roses that eventually arrived were in a very poor state

Not 3 to 5 working days delivery. Took 10 days. Courier tracking information reported incorrect address which it wasn’t. No message with delivery. Not contacted back by customer services re absent delivery on enquiry. Roses delivered were damaged. Dried out and soil was all over the place. Items were for birthday presents so recipients had to complain to me regarding the state of the roses. Very embarrassing. Had to end up calling customer services re issues. Asked for replacement to be sent as soon as possible as they were birthday presents.

7 de abril de 2026
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Respuesta de World of Roses

Hello,

We're very sorry the delivery took longer than expected, the address was incorrect, and the roses arrived damaged for the birthday. We appreciate you contacting us and we'll investigate the delivery issues and the roses' condition to prevent this from happening again.

Kind regards,

World of Roses Customer Service

Valorada con 1 estrellas sobre 5

Poor quality, poor service, waste of money.

Used their “name a rose service”. Don’t bother to pay the extra, all you get is a crookedly, poorly printed scrap of paper with the persons name on, and a printed label stuck to the paper with your message printed on it! Just buy a rose locally and print your own name(s) and message and save money. I complained to customer service via email and it took a week to respond with an offer to print it again but straight this time! By which time it was too late.

30 de marzo de 2026
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Respuesta de World of Roses

Hello,

We appreciate your feedback regarding the naming service. We're sorry the presentation didn't meet expectations and the reprint offer arrived too late. We'll review our processes to improve the quality and response time. Thank you for bringing this to our attention.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Very pleased with the rose I ordered.

Very pleased with the rose I ordered which arrived in very good condition and on time.

30 de marzo de 2026
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Respuesta de World of Roses

Hello,

We're happy the rose you ordered arrived in very good condition and on time. We appreciate your positive feedback; thank you for letting us know.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Excellent roses will definitely use…

Excellent roses will definitely use again brilliant service too

6 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that you enjoyed the roses and our service. Thank you for your positive feedback; we appreciate your support very much.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Brought as a birthday present

Brought as a birthday present. She loved the rose. Arrived quickly as well.

6 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that the rose was loved and arrived quickly! Thank you for sharing this positive feedback about our service and product.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Climbing roses

Wonderfully healthy climbing roses upon opening. The delivery was quick and efficient. I will definitely use again.

27 de marzo de 2026
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Respuesta de World of Roses

Hello,

We're delighted the climbing roses arrived healthy and that you experienced quick, efficient delivery! Thank you for letting us know; we appreciate your intention to order again.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Excellent quality Roses

Excellent quality Roses, delivered securely, thank you

27 de marzo de 2026
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Respuesta de World of Roses

Hello,

We're happy the roses were of excellent quality and delivered securely. We appreciate your positive feedback and thank you very much.

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Rose

Will definitely use you again . Rose was packed a very safe in its box. And lovely card with it written with your own words. Beautiful

2 de abril de 2026
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Respuesta de World of Roses

Hello,

We're happy to hear that the rose arrived safely and you appreciated the personal card. Thank you for your wonderful feedback; we will definitely keep striving for excellence!

Kind regards,

World of Roses Customer Service

Valorada con 5 estrellas sobre 5

Great service

Great service. Arrived on time and in good condition.

2 de abril de 2026
Logotipo de World of Roses

Respuesta de World of Roses

Hello,

We're happy to hear that our service met your expectations! Thank you for your positive feedback regarding the timely arrival and condition.

Kind regards,

World of Roses Customer Service

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