Wowapps Opiniones 

We were contacted by Wowapps and agreed to give them a try as they were offering a great deal which was more cost effective for our business than our current booking provider. Seijun has been amazing, helping us become more proactive online without being pushy, and always available to answer questions and be his helpful self. Thanks so much!!

Big Promises No Results. No Refunds even if they dont perform
Big Promises, No Results, and a Very Pushy Sales Approach

My experience with WOWAPPS was extremely disappointing.

During our initial Google Meet, Henry repeatedly pushed us to pay, even after we declined the offer several times. We eventually agreed to pay $199 for one month, with one additional free week. Our understanding was that after five weeks, we would decide whether we wanted to continue.

However, after only four weeks, another $199 was deducted from my account without my knowledge. I was never clearly informed that I was being enrolled in an automatic subscription.

During the first month, we received only one table booking. As soon as I noticed the second charge, I contacted WOWAPPS and explained that I had not agreed to continue. I requested a refund of the second $199 payment, but they refused.

They told me to cancel through the WOWAPPS dashboard if I did not want further payments deducted. However, the cancellation process required me to acknowledge that no refund would be provided. I tried calling several times and also sent an email, but received no response.

After the pressure, unexpected charge, refusal to refund, and lack of communication, I am now requesting a full refund of $398.

Based on my experience, I cannot recommend WOWAPPS. Please make sure you fully understand the subscription and cancellation terms before making any payment.

Josh created a new website and ordering system clearly and took the time to explain all the details and workings of the system. Highly recommend wowapps for affordable booking and ordering systems for hospitality .

We love using Wowapps, which is very helpful for our business. The team is very supportive, always available for assistance.

Shout out to Seijun, who has been helping us setting up everything smoothly and professionally.

Wow apps have always been available to help with our needs in our restaurant. The system has worked very well for our business and are quick to respond to any questions or issues we may encounter

Professional service .
Hamish was very helpful

We have been in the trenches from the early days of the wowapps organisation. Our business and their business have grown side by side . We make pizza . They do our bookings, take away and delivery orders . Their service is good , can’t fault them. Also at 65 , they are patient with my lack of knowledge the fast pace world of the internet business. I recommend any business to try them.

Taking over an existing business meant there was a lot to learn, and the team at WOWAPPS has been fantastic every step of the way.

We use WOWAPPS for our online bookings, online takeaway ordering, and managing our trading hours connected to Google, so it's a really important part of our day-to-day operations. The system is easy to use, and whenever I've had a question or run into an issue, the team has been incredibly responsive. They've always been quick to help and resolve any problems, which has allowed me to keep the business running smoothly without interruptions.

It's reassuring to know there's such a knowledgeable and supportive team behind the platform. I highly recommend WOWAPPS to any business looking for a reliable, easy-to-use online ordering and bookings system with exceptional customer support.

Thank you for all your help and ongoing support!

I did a 12 month trial with them paid up front …told Hamish not going ahead for the next 12 months but still take $199 out of my account per month..they owe me to date $398 and not seen a cent .. cancelled twice on the subscription app and stated in emails to Hamish it’s to expensive for just booking service … they are now just stealing my money, they have have no approval to do so … by the way this is Strauss Cafe Brisbane city … business is tough and they are just scammers … don’t touch them …

I was part of a successful trial with Wowapps late last year and came onboard in October. I found Hamish very helpful in setting up the app, menu items and the creation of a website. We've had mixed success in the last 6 months. We are in a regional area and an older demographic customer base which hasn't produced the extra business we had hoped for. The uptake for online ordering has been limited and we've decided in this tough business climate to cancel our subscription. But if you are located in a higher population area with a younger demographic who are more willing to use apps, I recommended you give Wowapps a trial and see how it works for you. The system was easy to use and customers like the simplicity of ordering and booking.

Easy to deal with and responsive to both feedback and requests for assistance. Happy to be working with them to develop our ai interface with customers.

I think it's possible that customers need to have a degree of technical competence or they may struggle to set up properly but I've found them helpful and reliable.

An unsolicited review from a paying customer with no connection to the business

Hamish and the Team brought significant savings of time and money with their bookings process and we're now implementing direct marketing (sms and emails), online ordering, and potentially AI Calling to take the pressure off our staff, reduce customer frustration for delayed responses and order timings...it's an excellent system that is adding incredible value to our business!

We have just onboard with wow apps from quango. Logan handled all the queries and made sure transition was smooth. Exceptional customer service highly recommend!.

This deserves a 5 star review- ever since joining WOW apps, I was assigned to an amazing consultant Josh. He is always efficient and effective with everything he does, whether it's helping with the app or fixing any issues I have come across.

It is so refreshing to know that great customer service still exists!! Thank you for your continuous help 👌

I find service brilliant when things need to be changed and quick turn around

Booking system is all great and easy to use and a brilliant way to keep on top of your bookings on a daily basis

Was contacted for a free trial of Wow Apps in March. During that 7 day free trial our online bookings were coming in hot!

We signed up for 12 months and honestly it has made bookings so much easier.

Logan guided us through the training process with ease and was available when we needed questions answered.

We have also implemented online drink ordering that Logan set up for us with our menu.

I highly recommend using wowapps for business bookings!

Thank you Logan. You have made the transition from old school bookings diary into online bookings so easy!!

Tash

WOWAPPS refuses to disclose important information, puts nothing in writing, and expects you to hand over payment details anyway. Huge red flags everywhere. Completely unprofessional and suspicious experience. Do yourself a favour and stay away. Scammer alert.

they call and say they got booking for you but all they do is hijack your google business link and send to their system taking your data. they dont even have contracts

i had to deal with mutiple stores venues who had problems with them and to cancel you need to wait 7 days - so instead of your booking to your booking system it just goes into theirs and you loose on customers

contact google and put report in

Buyer Beware
Was totally lied to by their sales representative and signed up on the basis it could integrate with our existing booking system. It can't do anything I need it to and they refuse to refund my money despite doing nothing for me nor providing any service.
Steer clear of this business.

In response to Shea:
Thanks for your response Shea, however, I beg to differ. That’s exactly what occurred and nothing was documented. You can make it right by refunding the money, that’s the Australian way.

They’re making bookings on the booking site without even having a contract.

Are you daft? Do you have any idea how much of an inconvenience this is causing our customers? I’ve signed a proper contract and set up an online booking system. I have no idea how your system works, as it’s making bookings without a contract. You’re being utterly ridiculous. You should reply to every single customer who has contacted us.