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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered a Regatta men’s jacket, courier was Yodel, as I tracked it, it arrived at my local delivery depot, then tracker information stated “Returned to sender” with no explanation. I contacted Yodel... Ver más

Valorada con 1 estrellas sobre 5

Go elsewhere! Their website failed to provide payment methods. So emailed them - no reply! Called them, waited for around 10mins and got cut off!!! It also speaks volumes that they have not claimed... Ver más

Valorada con 5 estrellas sobre 5

I was given by my dad (minus feet) the Colman event shelter. It was stored in the garage until I had a use for it and then found the feet were missing. A quick Google search for the feet for the fe... Ver más

Valorada con 5 estrellas sobre 5

Ordered a 6 person blowup tent which arrived promptly. However, when I first went to use the tent I noticed some slight damage to some of the stitching and then it leaked during a storm. I contacted W... Ver más

Información sobre la empresa

  1. Tienda de artículos de campamento

Información proporcionada por diversas fuentes externas

WOW Camping offer a great range of high quality tents, outdoor clothing and footwear, sleeping bags and camping cooking equipment, all at the lowest costs around.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(193)

6 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 4 estrellas sobre 5

Prices were really competitive

Prices were really competitive, haven’t used them before, but saved a fair amount on what I’d ordered compared to other sites. Had to chase to check on the dispatch, but it arrived a few days later, so no complaints from me, would definitely use again.

10 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Company

I was skeptical about buying from Wow Camping as I’d never heard of them, but to be one of the only places stocking Lay-Z Spas I had to give it a go. They were a little slow at dispatching my order per their email confirmation, but a quick email querying this and they got it out right away! The delivery was quick, tracked and their customer service was great. The product came in perfect condition and exactly what I ordered. I’d definitely be keen to buy more from them in future! It’s great to be able to support the smaller businesses too.

3 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy ordering online, good value and quick delivery

Easy ordering online - their website states whether or not the items are in stock. I ordered and received an immediate confirmation and an update when it was dispatched with a DHL tracking number. It arrived quickly and the price was very competitive. Recommended.

18 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

They had the product in stock, and at a good price.
Ordered on a Monday and got delivered on the Thursday by courier.
All confirmed and updated by email.
Very good all round.

11 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service.

Excellent customer service.
I returned a faulty pair of wellies-Royal Mail postage label was emailed to me and I have been fully refunded within a week,

10 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fair is fair, great price and fast delivery

Having initially been put off buying more by these reviews, I decided to order a single item (tent) which I could afford to wait for - they had the best price by far. The item turned up in perfect condition ahead of the scheduled free delivery estimate. A very positive experience. Cannot comment of their customer service as I haven't had to use it.

18 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Joke of a company

Joke of a company, paid for next day delivery, did not turn up and won’t reply to me either about the £9.99 next day charge, jokers and non existent customer service

18 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t fault the service....

My experience with WOWcamping was excellent. They answered my online question about dispatch within hours and the items would have arrived on time had it not been for a day delay in transit (Not their fault!). Put together with an excellent price it has to be 5* from me.

7 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

I think it only fair to speak as you…

I think it only fair to speak as you find. I was very doubtful about using this company due to the poor reviews but the melanine mugs I wanted were so much cheaper that I decided to risk it. Communication was good - they confirmed my order and told me when it was despatched. It arrived on time and was well-packaged. As a result, I have placed another order and I hope I receive the same level of service!!

5 de diciembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Second time I've used WOW Camping

Purchased two items from this retailer a Coleman folding chair with table and now an outwell corvus 1200 LED light. The two purchases were because they was the cheapest at the time. WOW Camping are not a camping shop they are a company operating out of a factory unit so I don't know if they are really camping aficionados. I have given them 3 stars as my experience has been ok. I believe that companies as this one could communicate better with there customers, keeping them informer on despatch date etc and answering the phone when its ringing would be a good idea as I couldn't get though. It can be very frustrating when you item is late etc and the phone just keeps ringing. They're get better reviews and people would trust them more. I will uses the again with caution.

24 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful company

Awful company - very very poor customer service.

Do not use this firm.

I returned a faulty product over a year ago and have been chasing a refund since then.

They never reply.

Wish I had seen these comments before ordering from them.

6 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered two weeks ago (promised…

I ordered two weeks ago (promised deliver with 5 days). Nothing arrived, no dispatch notice, so chased twice (promised a call back). Finally rang for a third time to be told they knew about my order but they couldn’t understand what happened or see why it hadn’t been dispatched, but the item is now out of stock. Did I want to wait and see if more stock arrived or get a refund?!?!

Took the refund and bought from another firm (who sent me a dispatch notice less than an hour after I placed my order).

My advice - don’t use them.

30 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Believe the reviews

Believe the reviews. Quick to take your money but never dispatched my order. Waited over 3 weeks when the products should have arrived in 3-5 days. Emailed them to chase and they just cancelled my order!! No explanation or apology or anything. I have since emailed for an explanation and have been ignored. First and last time I will ever use them

16 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a dreadful company.I purchased a…

What a dreadful company.I purchased a tent from them.They took the money from my account.No e mail confirming my order.After seven days no sign of tent.E mailed them three times before I got a reply.According to them there was a technical issue so my order didn’t show despite taking the money.Then told I could no longer have the tent as they had now sold out.
Do not use this company.

5 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I read these poor reviews before…

Wish I read these reviews before buying. I ordered an Event Shelter at a very good price, saving approx 20% on other reputable sites. The item was despatched in reasonable time to DHL couriers, for it to be delivered to my home address. It still sits in DHL ‘holding bay’ in the local depot 9 days later after many attempts to contact DHL. You may say that’s not Wow’s fault, but they failed to respond to my email and 2 conversations, supposedly chasing it up with DHL;they are after all their customer. Once WowCamping have your money, they don’t seem to care about the after sales. I now prepare myself for a trip over Lincolnshire to DHL depot in the hope that the order is there, and in A1 condition.

2 de septiembre de 2020
Opinión espontánea

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