Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The fitters arrived ,set up their tools and started the job no messing around no chatting just work ,they were clean ,quick very professional kept the area clean and tidy took away the rubbish all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5/5 Stars — Fantastic service from start to finish! We had our new windows/doors installed by 1stGlass, and the whole experience was smooth. The team arrived right on time, worked quickly, and kept e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

1st Glass beat all the quotes from local companies. Their non-pushy representative gave clear information about their products. I ordered 2 very large bay windows and a front door and surround. Desp... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The new back door looks great, feels sturdy, and offers excellent security features. Steve the fitter arrived promptly and worked efficiently throughout. He cleaned the area and explained in detail t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de ventanas de PVC
  2. también en la categoría
  3. Fábrica de puertas
  4. Instalador de doble acristalamiento
  5. Proveedor de puertas
  6. Proveedor de ventanas
  7. Servicio de instalación de ventanas

Escrito por la empresa

Opening Offer £225 off per window £325 off per door (includes composite)


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(3172)

621 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The installers were very good and…

The installers were very good and friendly the took everything away the staffon the phone also where very helpful and polite the product is excellent windows and door.

23 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass UK experience was perfect for you Jacqueline, we always aim to please.
From all of us at 1st Glass UK we would like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Amazing installation

Nasar and qassim were great fitters, friendly and cleaned every thing. The who process from quote to survey and fitting was great

15 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass UK experience was perfect for you Ruth, we always aim to please.
Nassar and Qassim would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass UK we'd like to thank you for taking the time out of your day to write us your amazing honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Stuart and Dan have made our home look…

Stuart and Dan have made our home look lovely with the Irish Oak windowns. The team were on time, very friendly and went above and beyond to have a pleasant smooth instalation.
The work is First Class , very precise and left my house spotless inside and out.
Would highly recommend . Stuart and Dan Thank you very much

21 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass UK experience was perfect for you Ingrid, we always aim to please.
Stuart and Dan are a real credit to the company they are always willing to go the extra mile for customer satisfaction. They would both like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation both adding "it was a real pleasure".
From all of us at 1st Glass UK we'd like to thank you for taking the time out of your day to write us your amazing honest review its very much appreciated.

Valorada con 2 estrellas sobre 5

Aggressive and not what we asked for.

I am very disappointed with the company's response and their complete lack of accountability.

They continue to refer to the contract, which clearly states that a low threshold door was to be installed. The reality is that they have fitted a door with a 70mm threshold, which is not classified as a low threshold. A 70mm threshold is at the upper end of a standard threshold (typically 50–70mm), so referring back to the contract only reinforces my concerns rather than addressing them.

I cannot fault the quality of the installation itself—the workmanship is good. My issue is simply that the product installed is not what was requested or what the contract specifies.

The company's claim that I refused to pay is also misleading. I paid the invoice within half an hour of the installation being completed, despite being unhappy with the product supplied. The only thing I refused to do was sign the completion paperwork because I could not honestly confirm that the installation had been completed as specified in the contract.

Unfortunately, this is a situation that is unlikely to be resolved to either party's satisfaction. My advice to anyone considering this company is to read the contract very carefully and ensure every specification is clearly defined in writing. In my experience, the contract does not contain enough detail to guarantee that you will receive the product you believe you are ordering.

22 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We installed exactly what you asked for which is a low uPVC threshold which is stated on the contract then on the surveyors report then order cleared by one of our members of staff in the office where they went through your order thoroughly before we went into processing your door. 3 times this was stated to you and by you, you also added on a cill which of course raises the threshold all asked for by you. You then told us you are not paying for the installation which by the way you have stated was a quality installation, we did everything we was contracted to do to the specifications you wanted and yet still didn't want to pay for the work we have carried out. The word shameful springs to mind especially when you had a £100 discount that shouldn't have stood and in my opinion you still owe but has been over looked.

in response.
We have installed a upvc low threshold as per the contract and the survey. The cill has raised the hight of the threshold in total at your request. We can only install what you asked us to install Harry and for that you point blank said you wont be paying for a quality installation and top quality door to our collections team.
There is nothing to address we have fulfilled the contract to the specifications that you have picked.

Valorada con 5 estrellas sobre 5

We had our new door fitted yesterday

We had our new door fitted yesterday, 21/7/26 i am so pleased with how everything went. 1st Glass have delivered a 1st class service. They said they would ring the day before instalation, they did, the two vuys who attended were very nice, and explained everything regarding the keys and how to register them in case of any replacement needed in the future. Once completed,ther tidied up and left it looking good. I received a follow up call from them today, to ask if we were happy with everything. I would recommend to anybody wanting a professional job to contact 1st Glass you will not be disappointed!

21 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass UK experience was perfect for you Jackie, we always aim to please.
From all of us at 1st Glass UK we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Absolute Cinema!!

Really happy with the new uPVC front door fitted by 1st Glass UK. The quality of the door is excellent and it's made a huge difference to the look of the front of the house.

Dean and Martin did a great job with the installation. They turned up on time, were friendly and professional throughout, and took care to leave everything clean and tidy once they were finished.

A great experience from start to finish. I'd definitely recommend 1st Glass UK.

13 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Skoomyy, we always aim to please.
Dean and Martin would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Great to deal with

Great to deal with - excellent windows and Stuart and Dan were top class fitters. They left everything to a very high standard and spotless. Highly recommended

21 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Lesley, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Gary and Reece installed conservatory…

Gary and Reece installed conservatory glass and front door with side panel.
The quality of products are amazing and no middle man,which means a more reasonable price than the big companies.
We have had 1st glass before and had no hesitation about using them again.
Gary and Reece did a beautiful installation were kind and polite and cleaned up after themselves.
Would highly recommended this family run company.
Yvonne Salari

7 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 2nd 1st Glass Uk experience was again perfect for you Yvonne, we always aim to please.
Gary and Reece would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Fantastic experience from start to…

Fantastic experience from start to finish. Good advice given when I ordered my composite door.
Survey completed quickly & date for installation given.
Good communication all the way through.
Installer James was polite, professional & thoroughly clean up after.
5 star job, will definitely use again.

17 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Sarah, we always aim to please.
James would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

The best by far!

Adil and Junaid were polite friendly and efficient great job l would 100% recommend 1st glass the sales team surveyors and installers are all great guys....l will use this company every time in future l am super pleased with their work its top quality fast no nonsense !

10 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Cheryl, we always aim to please.
Adil and Junaid would like to thank you for your recognition of there workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Absolutely fantastic from start to…

Absolutely fantastic from start to finish! Highly recommended Chris and Anthony completed an excellent job on my front door and I’m so happy with my purchase. Happy customer.

17 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Gemma, we always aim to please.
Chris and Anthony would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Excellent company

From deciding to proceed with 1stGlass uk due to the quality of their product for the cost compared to other companies was the best decision, service from sales to installation was seamless, Lee Jones our installer arrived on time was pleasant and polite given our install was not a straight forward one this did not phase him the job was completed to perfection the area fully cleaned and full working instructions given before he left.
Follow up call from the company to ensure all went well and we are satisfied.
If you are thinking of a composite door or any other product I would not hesitate to recommend 1st Glass uk.

16 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Jacqueline, we always aim to please.
Lee is a real credit to the company he always goes the extra mile for customer satisfaction. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation adding "it was a real pleasure".
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your excellent honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Just had windows ,door and patio doors…

Just had windows ,door and patio doors done excellent service from first point of contact to fitting.
Adil and Junaid were the fitters they were polite ,respectful of our property even though it is empty !,contacted with an arrival time on both days which they arrived on time .Really happy with everything would recommend 1st glass .

13 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Joanne, we always aim to please.
Adil and Junaid would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Really pleased with the installation of my new front door

Really pleased with the installation of my new front door installer Lee was very friendly and left no mess .

16 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Susan we always aim to please.
Lee would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Stuart and Dan were a joy to have round…

Stuart and Dan were a joy to have round and very professional and helpful x will definitely use them again.

16 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you, we always aim to please.
Stuart and Dan would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Absolutely fantastic company

Absolutely fantastic company.
The guy’s are friendly and so helpful, with a great sense of humour also.
Kept in contact through the whole process.
Lee fitted the doors perfectly and was a really nice guy.
Would highly recommended 1st Glass.

17 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Susan, we always aim to please.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your fantastic honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Lee nailed it

We recently had our front door and French doors fitted and we couldn’t be happier with the result. The quality of the workmanship was excellent.Lee was professional, friendly, punctual and left everything clean and tidy when finished. We would highly recommend them.

2 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Dawn, we always aim to please.
Lee is a real credit to the company he always keeps our no mess no stress policy for our customers ensuring a perfect installation. He would like to thank you for your recognition of his workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

Absolutly fantastic service from start…

Absolutly fantastic service from start to finish, they have done an amazing job with our windows and doors the quality of our windows and doors really bring a new lease of life to our home and have already had compliments of how good they look,and they really do look Amazing, can I also give a big shout out to dan and stew, them guys were brilliant, professional and very hard working other than our windows and doors now been brand new you wouldn't even know they had been as they even cleaned up all there mess afterwards, thank you guys soo much your the best

13 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Bev, we always aim to please.
Dan and Stuart would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time of your day to write us your fantastic honest review its very much appreciated.

Valorada con 5 estrellas sobre 5

We had 2 doors and 9 windows fitted…

We had 2 doors and 9 windows fitted 14/07/26 we absolutely love them I would highly recommend this company and the two fitters gary & reece explained everything to us . Cleaned up during and after the job was done
Really polite guys thanks

14 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Mark, we always aim to please.
Gary and Reece would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated

Valorada con 5 estrellas sobre 5

What a great team...very curtious hard…

What a great team...very curtious hard working and clean as you go attitude.would recommend them 100%, finished product excellent. Can't speak highly enough of service from start to finish.. Great work from Pete and Scott.

13 de julio de 2026
Opinión espontánea
Logotipo de 1st Glass UK

Respuesta de 1st Glass UK

We are delighted to hear your 1st Glass Uk experience was perfect for you Bernard, we always aim to please.
Pete and Scott would like to thank you for your recognition of their workmanship and also for your hospitality throughout the installation.
From all of us at 1st Glass Uk we'd like to thank you for taking the time out of your day to write us your kind honest review its very much appreciated.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más