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4x4HQ Opiniones 

245
•
TrustScore: 4.5 sobre 5

4,7

Taller de reparación de automóviles
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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Product was late being shipped and unless I chased which I had to do 4 times I don’t think I would have received anything. The rear spoiler itself I am really pleased with, just let down with the comm... Ver más

Valorada con 5 estrellas sobre 5

Fabulous High Country 4x4 Adventure superbly guided by Chris.Live commentary as we drove, he pointed out things of interest.The farm tracks and stream crossings ensured we all used our off road d... Ver más

Valorada con 5 estrellas sobre 5

The instruction that the photos helped me to replace them efficiently and quickly. The mounting way takes into account that corroded screws cannot always be removed and is constructed so that you do... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, website easy to navigate and it all worked to plan. I needed it thursday and it landed the day I needed it

Información sobre la empresa

  1. Taller de reparación de automóviles
  2. Mayorista de accesorios para automóviles
  3. Mercado de repuestos de automóvil

Escrito por la empresa

Online retailer of 4x4 parts globally. Find our products at our website, www.4x4-hq.com and our Amazon, eBay and Facebook stores!

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

245 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,7

Todas las opiniones

(245)

66 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, quick delivery and too a very high standard as well.

11 de diciembre de 2023
Opinión espontánea
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Respuesta de 4x4HQ

Thank you, Martyn! Great to hear! - 4x4HQ

Valorada con 5 estrellas sobre 5

They sent the products promptly

They sent the products promptly, and without the crazy UPS charges that Canadians normally get, so I plan to order from them again. They were well packed and the price was as quoted - excellent service.

7 de diciembre de 2023
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Respuesta de 4x4HQ

Thanks for the kind words, Jeremy! Much appreciated! - 4x4HQ

Valorada con 3 estrellas sobre 5

Slow delivery times

Took over a week to deliver promised Saturday delivery to compensate but turned up on Monday ?

17 de noviembre de 2023
Logotipo de 4x4HQ

Respuesta de 4x4HQ

Hi Cressida, your shipment was indeed sent on a Saturday delivery as promised, I'm sorry to hear it wasn't fulfilled? If you'd like to send me more details, I'm happy to chase this with the courier. This is the first I'm hearing about this, but I'm more than happy to look into this further for you.
Thanks - 4x4HQ

Valorada con 5 estrellas sobre 5

Customer service

Quality of the goods , followed by prompt exceptional customer service
Will buy from the company again due to my experience

14 de noviembre de 2023
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Respuesta de 4x4HQ

Thanks, Linsey! - 4x4HQ

Valorada con 5 estrellas sobre 5

Perfect place for your 4x4!

Easy to use website and good selection of products. The mats I ordered were delivered quickly and packaged well. They fit perfectly and we’re so quick and easy to put in place. Definitely recommended

6 de noviembre de 2023
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Respuesta de 4x4HQ

Hi Dawn, thank you very much for your kind words, it's very much appreciated! - 4x4HQ

Valorada con 4 estrellas sobre 5

Bought some side steps

Bought some side steps. They were of good quality and despatched quickly. I have two gripes:
The brackets to mount the steps seemed identical, and the markings weren't clear if there was a left right or front and rear.
Big issue was the plastic clips that were supplied. first it was good that replacement clips were supplied, however they were of really poor quality, broke easily and in some cases were hard to push in. If it wasn't for the clips it would have been a lot easier to do

18 de octubre de 2023
Logotipo de 4x4HQ

Respuesta de 4x4HQ

Hi there,

Thanks for the feedback, we've certainly taken it all on board. Unfortunately the bracket mount markings are cast, so we've made an effort to better distinguish in future!
Also, the clips supplied are Genuine LR items, so we will work to find an upgrade as always!

Thanks again! - 4x4HQ

Valorada con 2 estrellas sobre 5

product is ok

product is ok, but customer service isn't good enough. if you only provide your customers an email address as a point of contact, you MUST reply to emails.

19 de septiembre de 2023
Logotipo de 4x4HQ

Respuesta de 4x4HQ

Hi Dave,

I emailed a couple of weeks ago, but I'm yet to receive a reply.

My apologies you feel let down by the customer service you received. Phone numbers are down whilst we move to a new premises, however, there are several contact methods still available, including a Live Chat function on the website.

I note that your request for a full VAT receipt was ultimately handled; again, my apologies it took more than the one email to get this sorted for you.

If there's anything else I can do for you, please don't hesitate to get in touch.

Regards, Louis

Valorada con 5 estrellas sobre 5

4x4HQ Top Company

I received a friendly, fast and professional service, couldn't have been more helpful.
Will definitely use 4x4HQ again.

6 de agosto de 2023
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Respuesta de 4x4HQ

Thank you Brian, very kind! We look forward to welcoming you back soon! - 4x4HQ

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