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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Second time purchasing and I’ll be back! Customer service and communication is second to none. Queries are responded to SO promptly, I dare you to find somewhere better.

Valorada con 5 estrellas sobre 5

Andy is always so responsive and helpful when we have queries or problems. He even liaises with the OEMs to resolve warranty issues. Prices are very competitive and products arrive well packaged and q... Ver más

Valorada con 5 estrellas sobre 5

Hi ! Collection of Drawersystem went smooth at Your Warehouse :-) Today final fitment, Also fitted X-Lifter Suspension system. Really Good Quality of Drawers, Looks fine in the back of my Def... Ver más

Valorada con 5 estrellas sobre 5

First class customer service. Andy could not have been more helpful. Quick despatch and delivery. Thank you!

Información sobre la empresa

  1. Tienda de equipamiento y accesorios para coches

Escrito por la empresa

Premium quality 4x4 vehicle upgrades for leisure, work and overland. We import specialist products from all over the world. Brands include ARB, Front Runner, Terrain Tamer, Old Man Emu, Kut Snake, Safari Snorkel, Warn, Kaymar, Flashlube, SuperPro and many more.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

200 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(200)

156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent guys to deal with

Excellent guys to deal with. Responded to me out of hours to help me with a fast turnaround. Prices are lower than most also.

Thanks again

21 de agosto de 2025
Opinión espontánea
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Respuesta de 4x4works

Hey Stephen, thanks for the great review! We are here to help you anytime and we keep an eye on our emails and messages until late into the evening.
All the best,
The 4x4 Works Team

Valorada con 5 estrellas sobre 5

Loads of honest and open advice

Loads of honest and open advice, the parts are were ordering need a bit of fettling to fit my vehicle and they were completely honest about what was required. Fast delivery too, I shall be ordering from them again, excellent service.

18 de agosto de 2025
Opinión espontánea
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Respuesta de 4x4works

Hey Chris, thanks for the great review! Hopefully you got everything fitted as discussed, but if we can help you anytime don't hesitate to get in touch.
All the best,
The 4x4 Works Team

Valorada con 5 estrellas sobre 5

honest and genuine company

Really just an honest and genuine company to deal with. There was slight delay on something I had ordered so Andy offered to upgrade to a better version sooner and at no extra charge. Refreshingly decent and prompt service by good and well run company.
Thanks team
Peter

22 de agosto de 2025
Opinión espontánea
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Respuesta de 4x4works

Hi Peter, thanks for the great review! If we can help you anytime, don't hesitate to get in contact.
All the best,
The 4x4 Works Team

Valorada con 4 estrellas sobre 5

Great service, could display stock on website however..

I originally wanted to order a set of shocks and springs for my Pajero from OME, but they were out of stock, and weren't expected to be restocked for over 3 months due to the manufacturer. It would have been nice if they'd stated the delay on their website, but through emails with Andy about the delay, I was convinced to go with another manufacturer, Terrain Tamer, which added torsion bars as well. Andy has been great in answering my emails and providing helpful service, I received the new set quickly and am already installing it on my car.

2 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Caution for EU Buyers: Misleading Pricing Practices

Be very cautious when purchasing from this company if you're based in the EU. I found their pricing and sales tactics to be misleading and lacking in transparency — far from what I would consider ethical business practices. My experience dealing with the business owner and 4x4 Works has left me with serious concerns, and I would not consider doing business with them again.

1 de agosto de 2025
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

This review is misleading and false, and from our dealings with the reviewer it seems that he is trying to pick a fight for an unknown reason. Our pricing policies are 100% transparent and clear on our website and thousands of EU customers have found us easy to deal with with low cost or free shipping to many EU locations. The only unethical party in this case is the reviewer.

Valorada con 1 estrellas sobre 5

Poor customer service

Poor customer service, suspension shock failed after around 300 miles road use. Faulty weld but they’ve blamed faulty fitting. Googled the fault and it’s a common problem with old man emu shocks. No off road use.
It’s amazing that from a couple of pictures and a short video you seem to know more than a professional welder and a mechanic who has restored, fixed and welded hundreds of landrovers for over 20 years. The weld is not up to standard, the vehicle is used on the road. So no over use. I’ve taken up with the bank as your approach is so poor.

14 de julio de 2025
Opinión espontánea
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Respuesta de 4x4works

The customer knows that this review is not accurate, so it's a shame that he felt the needs to leave a misleading review. We supplied him with a complete Old Man Emu suspension kit in March, and he recently sent us photos showing a snapped shock absorber. Upon inspection, it was evident that the suspension has not been correctly fitted and critical components are missing from the vehicle including the rear bump stops. This has nothing to do with a faulty weld - if the parts are not installed correctly you can expect to see a failure like this.

As always, we offered first rate and timely support to the customer and showed him from his photos and videos how the suspension was not correctly installed. This kit is sold thousands of times per year and the failure rate is less than 1%; in just about every case where a failure occurs, there is evidence of incorrect installation.

This highlights the importance of using a competent installer, to make sure that the end result is correct and safe.

Valorada con 5 estrellas sobre 5

Brilliant company.

Brilliant company.
Really helpful online and on phone.
And if you have need a refund they don't want to fight you for it 🤣

Will not hesitate to use again and wholly recommend.

Brian

24 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really helpful

Really helpful, freindly and professional. They stock a great range of parts and the service is top notch! Can’t recommend highly enough.

21 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Placed an order with 4x4works for some SumoSprings - but the lead time didn't work for me (My issue, not 4x4works). A quick email exchange, and a speedy resolution to my problem - couldn't fault the service.

3 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I could not find any company that could…

I could not find any company that could provide Ford Ranger Raptor brake pads and send them to the Isle of Mull. 4x4 works did, and they were received in super quick time. JSK (Scott) on Mull has just fitted them for me and he told me to write a review as in his words "these are first class top quality brake pads and complete with all the springs". So thank you 4x4 Works!! Top Drawer service.

11 de agosto de 2024
Opinión espontánea
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Respuesta de 4x4works

Thanks Brian, it is our pleasure to help you anytime :)

Valorada con 1 estrellas sobre 5

Won't take responsebility. Even after loads of proof.

4x4works sold me springs that had a height difference and disbalance in them. One of the springs sat lower with less compression. He wont take responsibilty to fix the issue.

He says that my shop installed them incorrectly and that it distored the springs over 4 months, and now they are bent.

However, the problem was there from day one and did not increase or decrease over time. So that is unlikely.

Also, i had the old springs swapped, and installed again, and the syptoms were exactly the same (but on the other side). Its impossible for a spring to be installed wrongly and generate symptoms. And after correcting the fault, the symtoms remain exactly the same! Thats impossible.

In the end, i spend 500 bucks to have a 4x4 specialist (Saris 4x4 Valburg) fix it with exaxt same new springs, and the problem is fixed! They put on paper that they are 100% sure that the springs had a production error in them, and thats its impossible to have happend because of improper installation. Even with this on paper, 4x4works wont fix the problem. He does not awnser my questions, but instead uses strawman arguments to make it look like it’s my fault. If you read them, please give your awnsers here 4x4works.

In the end, i opened a case with the creditcard company to get my money back.

Comment on comment.

And folks, here it is. The strawman argument, once again. From 4x4. They would be terrible lawyers.

He won’t answer this questions:

Why were the symptoms exactly the same from day one when it was installed vs day 100 when the springs were reinstalled correctly?

Because they were not wrongly installed, but because one of the springs had a production error in them.

Who do you believe? 4x4works, who knows everything so well from just pictures, but a specialist in 4x4 who refitted news springs and have no ties or interests in me or ARB are “wrong”. Oh and they are a supplier of ARB too.

2 de julio de 2024
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

This is a good example of why we shouldn't work on our own vehicles unless we know what we are doing. The customer installed his OME suspension kit in January 2024 and didn't realise that one of his rear springs had been fitted upside down and also on the wrong side of the car. The spring was twisted sideways and not properly seated. The car really should not have been on the road in this state, but it was not discovered until we were sent photos of the issue months later.

Incorrectly fitting the parts and leaving them that way was not only damaging to the parts and causing ride quality issues but was potentially dangerous and could have caused a suspension failure or an accident.

We are always here to help our customers overcome any issues, but we cannot be responsible for damage caused by incorrect installation. Please, if you don't know what you are doing, leave it to the experts.

Fortunately, the customer went to a garage after we pointed out the issue and had it corrected. This type of issue would never be covered by any product warranty, regardless of brand or supplier.

Valorada con 5 estrellas sobre 5

Can't rate these guys highly enough

Can't rate these guys highly enough. I bought the Autohome Columbus LandRover roof tent, and Brendan and Mike spent all morning fitting the roof tent on to my Roof Rack, which wasn't easy and required some re-engineering. There were no quibbles, no issues, just a real customer service attitude and get the job done. Brilliant service and I would easily use again.

25 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Inaccurate descriptions of kits leads to bigger bills

UPDATE! This trader failed in their court action against me today and had their claim thrown out. The Court also ruled their returns policy is ILLEGAL!. Just goes to show up their empty words below! Let's see if they change the website descriptions and returns policy. In my experience they refuse to accept returns without the buyer paying the postage and taking a 15% admin charge EVEN WHEN IT IS THEIR FAULT. Totally against the Sale of Goods Act, which they don't seem to have heard of. I bought an OME suspension lift kit in January advertised as a complete kit with no need to buy any additional parts. Except it doesn't include the leaf spring bushes, which are required and cost a total of £263 on top of the parts they supply. They say in many places that it's "a complete kit with nothing more required". Took the issue to the card company who sided with me and refunded the money. Now these jokers are threatening me with the Police and Courts! Bring it on, I've offered them the parts back and they refuse to take them. It's like dealing with a 3 year old! The point is that the kit is described as complete and it is not. If this retailer doesn't supply the bits required to make it a "complete kit" then they shouldn't describe it as a "complete kit" and "requiring no additional parts". I've paid for the parts I could use. There was a further order for a £500 rear camera which I cancelled because of this and they even tried to avoid refunding that, even though they hadn't even supplied it yet! Their excuse was that they may have ordered it from their suppliers, it wasn't a special order item! I think their reply shows their complete ignorance of the Sale of Goods Act and the Consumer Rights Act and their attitude shows the need for both of those pieces of legislation.

10 de enero de 2024
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Oh dear. We always try our best to help resolve customer issues, but it can be difficult when a customer fails to read the product page properly, orders and fits the product, then demands extras which were not part of the kit and we don’t even sell. It’s really important to properly read the product page before ordering.

Our returns policy is accessible from every page on our website and fully complies with UK laws. To summarise, if you buy a product, you get what you ordered and cannot expect extra parts which are not mentioned – and you can’t use the product and then expect a refund.

It wouldn’t be right for us to comment on any ongoing legal proceedings, but in the rare cases where customers try to mislead us for personal gain we do have to take appropriate action. We all have a responsibility to comply with UK law, both as retailers and as customers. There’s no exemption just because we don’t properly read the details of what we are buying.

As is so often the case in life, there are two sides to every story and much of what the reviewer states above is simply not an accurate account of what really happened. The camera kit was refunded within a few hours after we had cancelled the delivery to the customer.

Valorada con 5 estrellas sobre 5

Ordered a part for my l200

Ordered a part for my l200, unfortunately the part wasn’t compatible .I contacted the company to let them know the problem, they replied straight away and advised me what to do next. Excellent communication and service.will use this company again.

8 de marzo de 2024
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Thanks for your kind review, compatibility issues are rare but do happen occasionally. I'm glad we could resolve the issue to your satisfaction.

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service . I contacted Andy via the chat service on the website , explained what I needed and he sorted everything from there . They answered all my questions promptly and delivered the Koni dampers quickly as promised . I would highly recommend ⭐️⭐️⭐️⭐️⭐️

27 de diciembre de 2023
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Hey, Neil, thanks for your kind review. We are here to help you anytime.

Valorada con 5 estrellas sobre 5

1st class company

Where do I start, first off I sent an enquiry regarding a 2" lift kit on the 1st Jan 2024 late afternoon explaining everything I was doing to the vehicle and its uses, not expecting a reply till Tuesday, Andy got back to me that evening with a link to the exact kit I required and other links for other equipment that I hope to be buying later in the year(I'm spent up for now😫 5 new tyres going on too)
I placed the order early evening of the 1st, it arrived around 10ish on Wednesday 3rd, what a nice change to deal with a excellent company.
Thanks Mick.

3 de enero de 2024
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Hi Mick, thanks for the kind review. It was our pleasure to help you find the right suspension kit for your vehicle.

Valorada con 5 estrellas sobre 5

Great quality, fast delivery

Andy was very quick to answer my questions regarding an ARB awning, and my order was processed just as fast. Couldn't believe my order was delivered one day after I ordered it! Wow! Great quality product. Cheers Andy

10 de agosto de 2023
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Hi Tim, It's our pleasure to help you anytime. Enjoy your ARB awning!

Valorada con 5 estrellas sobre 5

"Great Product that Works"

Researched this EVC throttle controller product through the Jimny blogs and decided to purchase one and give it a go not expecting too much !
Well............ I fitted it in less than 5mins and the results were quite remarkable. I fitted it to my New Shape JImny 2023 and it has put the lacking "Zip" in the whole driving experience.
Well done EVC, a perfect Modification at a reasonable price, much cheaper than a new air intake and or new exhaust. "Perfect"

22 de julio de 2023
Opinión espontánea
Logotipo de 4x4works

Respuesta de 4x4works

Hi Gerald, thanks for the kind review. EVC and evcX throttle controllers are really great products and the performance benefits are obvious as you have found out :)

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