Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AWM are an appalling company. They do not keep appointments, they don't return calls. They have taken huge fees for giving no service whatsoever. Now, they have effectively blocked me from my own p... Ver más

Valorada con 5 estrellas sobre 5

I have been working with Mark Smith at Abbey Wealth since September 2022 as I tried to move my various pension pots into 1 manageable place. My funds aren't the largest but at every step he has been v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard Duncan has been a most outstanding wealth manager. 6 months ago, his new regime totally overhauled my portfolio. He has already made me over 10% profits in this short time, which has... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ever since our first contact with Ben, his service has been second to none. From our first chat, he took into consideration our current situation, our fears and where we would like to be in t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de inversión
  2. Fondo de pensiones

Información proporcionada por diversas fuentes externas

Expert financial advice for expatriates, helping you make the most of your money - whatever your wealth status or life stage.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

964 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

when ever i have a question about my…

when ever i have a question about my accounts christian holbrook always comes back with the answer,and on the quarterly review we always have a life conversation first which i enjoy,and of coarse they are making me money.every time giving good advice on products available.

9 de abril de 2024
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

On behalf of Abbey Wealth, we are delighted to hear of your satisfaction with the contribution Christian makes. He is a valued member of the team and we appreciate your comments.

Valorada con 1 estrellas sobre 5

Poor Advice and Client Exploitation

When I signed up with Abbey Wealth over 7 years ago, I thought that I had done my due diligence...wrong! It turns out that they are just another offshore Fin Adviser company whose principal aim is to make themselves, their insurance ("wrapper") company partners, and fund manager cronies as much money as possible from the hard-earned pension funds of their unsuspecting clients. In 7 years my significant 6 figure pension investment lost value because of AW's choice of some of the highest fees and most mediocre performing funds available, eg. GAM, Rathbones, and Tilney.

In fact, the only money that I made from being associated with AW was because of pursuing compensation from the UK financial services ombudsman (FSCS) for the advice given by the rogue UK based "independent" FA company that AW advised me to use to sign off on a QROPs. (the name of the company was OMEGA Financial Solutions Ltd, who were struck off in 2017.... do not hesitate to pursue a claim if you received similar advice, it is quite easy).

I understand that financial service companies have the principal objective of making money for themselves and their shareholders, that's business. However the AW business model will see them and others making far more money from your cash than you will.... if you make any at all!

My understanding is that their sharp practices and unethical client exploitation has caught up with them and that the majority of their staff have resigned over the last 12 months. I remain puzzled as to why there are so many positive reviews on Trustpilot. I know personally 4 people who had the same experience as me....and we have all left. I fear that many clients just do not know what is being done to them.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Dear Mr Fyffe. Thank you for your feedback. We tried to address the queries you raised with our CEO and note that you have now changed to another Financial Adviser, Abbey Wealth are sorry that you have not been happy with our service and we have not been able to work together to achieve the required performance. Kind Regards,

Valorada con 4 estrellas sobre 5

Looking after my investments in difficult times

The representatives of Abbey Wealth with whom I have had contact over the years have for the most part been very good - friendly, helpful, informative, quick to respond. My current contact, Sadie Webb, is proving to be very effective and positive, and gives me confidence in Abbey Wealth's management of my investments.

11 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor value for money after 10 years my…

Poor value for money after 10 years my portfolio did nothing. Christian Holbrook and rupert abrahams stay well clear

1 de noviembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Dear Mr Wild. Thank you for your feedback. We tried to work with you to address the queries you raised and note that you have now changed to another Financial Adviser, Abbey Wealth are sorry that you have not been happy with our service and we have not been able to work together to achieve the required performance. Kind Regards,

Valorada con 5 estrellas sobre 5

A positive and worthwhile appraisal

Honest appraisal of the new investment strategy by an intelligent and very experienced professional. This is the first time I have belief in the forward strategy aligned to my age and risk profile. A talented individual who is a leader is his knowledge of the markets and how to manage peoples money carefully and wisley.

This is the first time ever I feel positive after a review with a financial advisor. Not only has he changed the strategy from dull investments with continuos losses to an up beat strategy which is gaining wealth and momentum where I feel more than comfortable.

His knowledge of the financial systems is admirable which leads to customer confidence and building a long term trusting relationship, something to be admired.

19 de marzo de 2024
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Dear Mr Moore. Thank you for your feedback from the Abbey Wealth team.

Valorada con 1 estrellas sobre 5

A sell order not actioned

A sell order, signed via docusign, was not actioned ! I discovered this, after 6 weeks, when I tried to withdraw the proceeds. Nearly 2 months later and I still have no explanation as to why... Normally this company would receive a better rating but recently they have let me down badly.

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christian Holbrook has been managing my…

Christian Holbrook has been managing my pension portfolio with Abbey Wealth, since 2016. He has proved to be a reliable & trustworthy advisor. Christian is always available if I have any queries & quickly resolves any questions posed by myself. In this sphere of ever evolving pension legislation, I am glad to have Christian looking after my interests & providing me with easy to understand & transparent advice for my situation. Christian is well organised and good at keeping me periodically updated with any factors that may be important to my pension.

5 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reassuring and knowledgeable

We have just had our regular review with Sadie Webb, she’s knowledgeable, approachable and completely honest when she talks about our Abbey Wealth investment. I am very cautious when it comes to money , but she is very reassuring and always gives advice that I am comfortable with, she certainly seems to know and understand her clients. We have utmost confidence in her and wouldn’t hesitate to recommend her ( and Abbey Wealth) to our friends.

8 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent company to deal with.

I have always found Sadie Webb to be helpful, friendly and punctual. On this occasion I had a couple of queries that she answered immediately for me. Whenever I contact her she deals with matters efficiently and quickly. She obviously has an excellent understanding of the product and her people skills are very good. I am very happy with the service I get from this company and would be happy to recommend them to anyone looking for personal pension/investment advice.

6 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stay clear of Abbey Wealth Malta

Dismissive customer service. QROPS very high costs vs performance. Transparency of funds choice very poor. Lock-in period applied without declaring beforehand.Complains procedure done by Head of administration.

2 de febrero de 2024
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Dear Mr van den Berg. Your complaint was not upheld by the firm following complete and full investigation by a senior manager in the business. Abbey Wealth is sorry to hear that you remain disappointed with the outcome of that investigation and we have not been able to work together to achieve the required performance. Kind Regards,

Valorada con 5 estrellas sobre 5

Abbey Wealth investment advice and support

Abbey Wealth have been helping me manage investments for more than 10 years. During that time I have had regular and helpful support and advice. Over the last four years Richard Duncan has been my advisor. His regular catch ups and recommendations have been informative and helpful, especially during the Covid crisis. Transactions were managed promptly and smoothly. Now that my circumstances have changed he has been even more supportive and has managed the closing phase of our relationship with skill and tact.

23 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Competent and excellent support

I have been with Abbey Wealth since 2011 and have always valued their competent and sound advice. During this time I have had various advisors who have guided me safely through the intracracies of finance. My present advisor, Ms Sadie Webb is no exception. Her competence is excellent, her support invaluable and her person very professional.

28 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service all round

I have been working with Mark Smith at Abbey Wealth since September 2022 as I tried to move my various pension pots into 1 manageable place. My funds aren't the largest but at every step he has been very clear as to what was happening. The Team viewer reviews are especially useful. I can't fault the service received from anyone at Abbey Wealth.

4 de diciembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your business and taking your time to review our service, your feedback is really appreciated. We are glad you have been pleased with the service and look forward to continuing to work with you.
Kind regards,
Mark Smith

Valorada con 5 estrellas sobre 5

Excellent service from Dean Kirwan (review by Paolo Berta)

I am very happy with Dean Kirwan's professionalism, competence and courtesy. Definitely worthy of 5 stars.
Paolo Berta

13 de noviembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your business for seven years, your review and comments are really appreciated. We are glad you have been pleased with level of service and I look forward to continuing to work with you.
Kind regards,
Dean Kirwan

Valorada con 5 estrellas sobre 5

My experience over several years

My experience over several years has been of a professional approachable service. My current advisor Sadie does a great job and always answers my questions and undertakes instructions in a timely manner. She has kindly seen me through some recent challenges and continues to keep me updated.

6 de noviembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your continued business, your feedback is really appreciated. We are glad you have been pleased with the service so far and look forward to continuing to work with you.
Kind regards,
Sadie Webb

Valorada con 5 estrellas sobre 5

Christian Holbrook gave us a huge…

Christian Holbrook gave us a huge amount of help and we would throughly recommend him to anyone who is looking to create wealth. Best in business. 10 out of 10 . Thank you Christian.

4 de octubre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your recommendation and feedback on our service. Your business, review and comments are really appreciated and I look forward to continuing to work with you.
Kind regards,
Christian Holbrook

Valorada con 5 estrellas sobre 5

With the number of pension cams being…

With the number of pension scams being reported I was concerned about moving and combining my pensions into a single portfolio. From the first contact several years ago to today I have received what I consider to be the most efficient service and the best advice. My personal advisor, Oliver Medina, has always been able to deliver relevant information, advice and guidance in plain English to enable me to make my own decision. I cannot fault the service Abbey Wealth provide

16 de octubre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your business for six years, your review and comments are really appreciated. We are glad you have been pleased with level of service and I look forward to continuing to work with you.
Kind regards,
Oliver Medina

Valorada con 5 estrellas sobre 5

Sadie as excellent communications…

Sadie as excellent communications skills.
Going to say the best person I have dealt with so far with at Abbey Wealth.

16 de octubre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your continued business, your feedback is really appreciated. We are glad you have been pleased with the service so far and look forward to continuing to work with you.
Kind regards,
Sadie Webb

Valorada con 5 estrellas sobre 5

Mark Smith

As a long-term resident of France and with a handful of modest UK pension plans/schemes, I was having trouble obtaining sound advice. One company wasn't interested as I wasn't looking to invest (only draw income); another UK-based firm I suspected might not act in my best interests and/or might not have post-Brexit authorisation for the EU. Mark Smith at Abbey Wealth (based in Spain/Ireland and fully qualified) was recommended by a colleague and stepped into the breach. Two hour-long Teams sessions later (either side of obtaining my scheme details), I am much better informed and have a clear plan of action -- even though in my case that involves no commission for AW. There was a delay of a few weeks over the summer: one person I was dealing with left the company, and I had to persevere a bit to pin down a follow-up session, but the quality and detail of the advice made up for that.

3 de octubre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Thank you for your business and taking your time to review our service, your feedback is really appreciated. We are glad you have been pleased with the advice so far and look forward to continuing to work with you.
Kind regards,
Mark Smith

Valorada con 3 estrellas sobre 5

Hi been with Abbey Wealth for a long…

Hi been with Abbey Wealth for a long time now and l was quite happy but now l thing the service has gone downhill. I was with one guy who had no idea what he was doing he lasted a year and my funds lost money in that year. Next one l was advised to move my funds from one platform to another as the charges were lower. I asked would my funds been the same moving them as l know buy and selling there are highs and lows but l was informed the fund amount would be the same and l would not lose anything well it lost overnight and as of today it’s lost more. I know the market is not good at present. But l not happy with the service my account is getting at present. I can’t see many reviews for 2023 online, is that telling me something

1 de septiembre de 2023
Opinión espontánea
Logotipo de Abbey Wealth

Respuesta de Abbey Wealth

Dear Frank,

We are sorry that the service and performance has not been at the expected levels. Your adviser has confirmed that he has discussed your review and we thank you for giving Abbey Wealth the opportunity to improve the service.

Kind regards,
Luke Tunley
Client Services

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más