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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AWM are an appalling company. They do not keep appointments, they don't return calls. They have taken huge fees for giving no service whatsoever. Now, they have effectively blocked me from my own p... Ver más

Valorada con 5 estrellas sobre 5

I have been working with Mark Smith at Abbey Wealth since September 2022 as I tried to move my various pension pots into 1 manageable place. My funds aren't the largest but at every step he has been v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richard Duncan has been a most outstanding wealth manager. 6 months ago, his new regime totally overhauled my portfolio. He has already made me over 10% profits in this short time, which has... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ever since our first contact with Ben, his service has been second to none. From our first chat, he took into consideration our current situation, our fears and where we would like to be in t... Ver más

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Información sobre la empresa

  1. Servicio de inversión
  2. Fondo de pensiones

Información proporcionada por diversas fuentes externas

Expert financial advice for expatriates, helping you make the most of your money - whatever your wealth status or life stage.


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2,6

Malo

TrustScore: 2.5 sobre 5

964 opiniones

5 estrellas
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Valorada con 1 estrellas sobre 5

I am the executor of mf friends will

I am the executor of my friends will. Abbey Wealth and their supplier Ipensions have been terrible. It is 10 months since he died and the beneficiaries are still awaiting their money, the proceeds of his pension . Don't invest with them. You will never see your money again.

7 de agosto de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Dear Mr Raybone,

We are sorry for your loss. We are also sorry that you have found the timing unsatisfactory as we do realise that these processes can be upsetting for the executors and beneficiaries.

I have discussed your review with the team, the claim started in January 2023 and is due to payout in the coming days. The claim has been subject to the normal and additional checks from the Trustees due to a beneficiary change prior to your friend’s death.

We have been trying to contact you via email and phone to discuss the status of the claim. Please can you contact dean.kirwan@abbeywealth.com (0034 952 887 270) to discuss this further.

Kind regards,
Luke Tunley
Client Services

Valorada con 5 estrellas sobre 5

Impeccable service

My experience to date over the last 5 years has been exceptional. My current advisor, Christian Holbrook, is extremely professional and approachable. There's no jargon, just easy to follow advice and guidance. I'm delighted with the service and would strongly recommend Abbey.

21 de julio de 2023
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Respuesta de Abbey Wealth

Thank you for your recommendation and feedback on our service. Your business, review and comments are really appreciated and I look forward to continuing to work with you.
Kind regards,
Christian Holbrook

Valorada con 4 estrellas sobre 5

Abbey Wealth restored my faith.

Abbey Wealth used to be helpful and informative. For some unknown reason this level of service evaporated for a while. Once it was pointed out, I am glad to say that Abbey Wealth rose to the occassion and satisfied all my concerns. Getting used to change takes time and now I feel much better having had a call from the company. Yes, they are good, not only with service but also with results. Only 4 stars because of the glitch.

17 de julio de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Dear Mr Watson,

Thank you for your review, we look forward to continuing to work with you.

Kind regards,
Luke Tunley
Client Services

Valorada con 4 estrellas sobre 5

Honest balanced opinion/review

Richard Duncan at all time has been open and honest with our review and conversations. He is patient and informative with the current market, even with a thicko
like myself.

Appointments have always been prompt and response efficient.

4 de julio de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your business for over a decade, your review and comments are really appreciated. We are glad you have been pleased with level of service and I look forward to continuing to work with you.
Kind regards,
Richard Duncan

Valorada con 5 estrellas sobre 5

I will talks the truth I don't like to …

I will talks the truth I don't like to lie, I don't have any experience, but I can talk ababout this business, in this time in our country outo car I mean before one year ago road's are open no any crowded, but now 5:30 at the night road is closed, that's witness,

1 de julio de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your enquiry.
Kind regards,
Luke Tunley
Client Services

Valorada con 5 estrellas sobre 5

Incredible Service and a truly safe company to trust

I have been with Abbey Wealth for many many years now and have always experienced 5 Star V.I.P. service. I have just completed a transaction with my Pension and the Service Level was just fantastic. I would highly recommend anyone thinking of a Financial Service look no further than Abbey Wealth.

23 de junio de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your business for over a decade, your review and comments are really appreciated. We are glad you have been pleased with level of service so far and I look forward to continuing to work with you.
Kind regards,
Richard Duncan

Valorada con 5 estrellas sobre 5

Peace of Mind in Retirement

I first encountered Abbey Wealth (formerly known as Abbey Financial Services) in the early 2000's when I was actively contemplating retirement from my company and prior to purchasing a property in France. I am pleased to say that I was, and continue to be very satisfied with the service which I have received from Abbey, particularly when preparing for retirement and living permanently abroad.
Remy Hart has been my financial advisor at Abbey since May 2022 and my wife and I have been particularly impressed with his measured advice in tailoring our financial requirements to our retirement needs and with his efficiency in dealing with our questions regarding his recommendations.
Overall, we have no hesitation in recommending Abbey Wealth to anyone seeking investment advice which provides essential financial security and peace of mind in retirement.
David & Liz French, Gers, France

7 de junio de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your continued business, your review and comments are really appreciated. I'm glad the service has given financial security and peace of mind. It has been a pleasure working with you and I look forward to that continuing.
Kind regards,
Remy Hart

Valorada con 5 estrellas sobre 5

ABBEY WEALTH ...Good for me !!!

I have entrusted Abbey Wealth over the last 10 years + with my pension pot and investments and have been pleased with advice and direction the monies have been handled . Remy Hart ,the Financial Planner currently my personal adviser has been helpful and sympathetic with my requirements . Ever helpful and knowledgeable !

31 de mayo de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your trust and business for over a decade, your review and comments are really appreciated. I'm glad you have been pleased with the advice so far and I look forward to continuing to work with you.
Kind regards, Remy Hart

Valorada con 5 estrellas sobre 5

DB Company pension advice

Mark Smith was excellent at explaining without loosing the client in financial jargon ie. kept a complicated finance matter simple to understand for me as a client. Would recommend.

20 de marzo de 2023
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Respuesta de Abbey Wealth

Thank you for taking your time to review our service, your feedback and recommendation is really appreciated. I'm glad you have been pleased with the no jargon advice and I look forward to continuing to work with you.
Kind regards,
Mark Smith

Valorada con 2 estrellas sobre 5

Sometimes apologies are not enough

Sometimes apologies are not enough when clients suffer consequential losses due to alleged poor administration or advice by Financial Agents /Advisors. I will wait to see how my own complaint is dealt with before I post anything specific about Abbey Wealth's services under my contract with them. But my advice is "if you are continually having to chase your advisor to do his job properly and report back, and you are incurring losses as a consequence- there is probably something seriously wrong in their back office".

5 de marzo de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Dear Mr Malpass,
Thank you for your feedback and review, we are sorry that the that our service has not met the expected standard.
As communicated your payment issue has been escalated within the company and we will be in contact to discuss this further.
Kind regards,
Luke Tunley
Client Services

Valorada con 5 estrellas sobre 5

Pension advice from Mark Smith

Had a great call with Mark Smith to help me with my pension plans. His advice was friendly, impartial and incredibly helpful.
Sadie Webb was also very professional and helpful.

1 de febrero de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for taking your time to review our free service, your feedback is really appreciated. We are glad you have been pleased with the advice, please do not hesitate to contact us if you have any further questions.
Kind regards,
Mark Smith and Sadie Webb

Valorada con 5 estrellas sobre 5

Transferring UK Pensions to QROPS

Having taken Financial Investment Advice in the UK in 2017 (ahead of retiring to France in 2018), after reviewing various services on offer, we transferred our pensions as recommended by the advisor we appointed.
Initially the service provided appeared good but declined after a couple of years. We removed the advisor from our portfolio and started to monitor the investments ourselves, but in 2021 we realised that the advice we had been given, regarding the transferability of our pensions to our son upon our death, was in fact not allowed.
Indeed they would have had to be cashed, and as our Son lives in Australia, would be liable to Income tax at the higher rate.
It was then that we reviewed the options available to us and approached Abbey Wealth, specifically Mark Smith and Sadie Webb. We had a number of telephone and video calls to discuss the options and felt very confident that our investments would be safer in QROPS.
We started the transfer process in November 2021, unfortunately due to hurdles created by the 2 UK providers, the transfers didn't complete until September 2022. Throughout the transfer period we were kept informed of the status and assisted in responding to the many emails, and telephone calls (with the UK Pension Providers) attempting to dissuade us from making the transfers.
We are sure that we have made the correct decision in appointing Abbey Wealth to manage our pension portfolios and that our son will appreciate the benefits in the future.

22 de marzo de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for taking your time to review our service, your excellent feedback is really appreciated. We are glad you have been pleased with the advice and process. The team at Abbey Wealth look forward to continuing to work with you.
Kind regards,
Mark Smith and Sadie Webb

Valorada con 5 estrellas sobre 5

During 2022 I was told by my financial…Pension hanging in the balance!

During 2022 I was told by my financial adviser at the time that he would no longer be able to represent me in Spain regarding my QROPS due to changes in financial rules and regulations.
This financial adviser put me onto a company called, ÁBBEY WEALTH`.
What a breath of fresh air!!
I was introduced to Abbey Wealth by one of their financial advisers,Remy Hart,who has spoken to me in six months more than my previos adviser spoke to me in seven years!
He has given me confidence in believing in financial institutions once again having had some disastrous experiences in the past! His step by step
explanations, enthusiasm for his work and his desire to help me with my finances is a breath of fresh air.
Zoom calls are a bit difficult for me to get into but Remy has got me there!
I would not hesitate in recommending Remy Hart and Abbey wealth to any of my friends!
Here's to 2023 being a great years for Remy and all who invest with him and Abbey Wealth!
Thank you

19 de enero de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your recommendation and feedback on our service, your review and comments are really appreciated. Here’s to working together in the future.
Kind regards, Remy Hart

Valorada con 5 estrellas sobre 5

Professional personal service

The regular professional reviews and advice given by my Abbey Wealth advisor is simply excellent. I am confident that my investments are in very safe hands.
Any requests or queries are dealt with quickly and efficiently. It’s also good to have the continuity of a personal advisor responsible for my portfolio.

17 de enero de 2023
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for being a client since 2013 and for taking your time to review our service. I'm glad you have had an excellent experience and I also look forward to continuing to work together.
Kind regards,
Iwan Thomas

Valorada con 1 estrellas sobre 5

Would give it zero stars if I could

Would give it zero stars if I could. Allowed a vulnerable person to withdraw their whole pension whilst in hospital and unable to get to the phone. We have asked for checks on how this was allowed to happen and not had a valid explanation. So be warned you can withdraw £67k with an email! So someone can impersonate you while you are dying in hospital. This needs secure checks.

22 de septiembre de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Dear Julie,
We are sorry for your loss, I have discussed your review with the team who looked after these withdrawals and the compliance department who have subsequently investigated it.
They have confirmed that this was not a one off withdrawal of £67k as suggested. The correct signed documentation had been received to action the requested payments, with telephone conversations in December 2021 and March 2022 to discuss the plans for their pension.
If you would like to discuss this further please email me at luke.tunley@abbeywealth.com and I will connect you with the relevant person. Upon receipt of the confirmation that you are the executor of the estate they will be able to supply the relevant information to you.
Kind regards,
Luke Tunley
Client Services

Valorada con 5 estrellas sobre 5

Remy Hart recommendation

We had several advisors during our time with Abbey Wealth, but our final advisor, Remy Hart was particularly efficient and professionally assiduous in assisting us to close our account without having to pay French social charges.

6 de diciembre de 2022
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Respuesta de Abbey Wealth

Thank you for your feedback on our service. Your review and comments are really appreciated and I wish you all the best for the future.
Kind regards,
Remy Hart

Valorada con 5 estrellas sobre 5

Clear and Concise Financial Advice

I have been with Abbey Wealth a number of years and have had Christian Holbrook acting as my financial advisor. His attitude and advice have been to an exceptionally high standard and I would thoroughly recommend to others.

6 de diciembre de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your recommendation and feedback on our service. Your review and comments are really appreciated and I wish you (and Ipswich) all the best for the future.
Kind regards,
Christian Holbrook

Valorada con 5 estrellas sobre 5

Excellent team, always responsive and helpful

Always contactable and very quick to respond, always clear and straight-talking, I have been impressed with every member of the team that has been dealing with my investments, Matt, Josh and their admin support have all been excellent.

3 de diciembre de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your feedback on our service. Your review and comments are really appreciated and we look forward to continuing to work with you.
Kind regards,
Matthew Turner and Josh Johal

Valorada con 5 estrellas sobre 5

Appreciation

We feel Lee Mcdougall went out of his way each and every time to help us sort any problems.He is very polite and friendly and a credit to the Company.

24 de noviembre de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your feedback on our service. Your review and comments are really appreciated and I wish you both all the best for the future.
Kind regards,
Lee Mcdougall

Valorada con 5 estrellas sobre 5

Great personal service

Abbey Wealth have given a great personal service, providing tailored advice for my circumstances and helping me plan for the future.

24 de noviembre de 2022
Opinión espontánea
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Respuesta de Abbey Wealth

Thank you for your review of the service, we are pleased that the advice is helping. Your comments are really appreciated and we look forward to continuing to work together.
Kind regards,
Ben Noifeld and Josh Johal

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