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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... Ver más

Valorada con 5 estrellas sobre 5

Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... Ver más

Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Proveedor de equipos para discapacitados
  3. Equipamiento y suministros hospitalarios

Escrito por la empresa

Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Jane was extremely helpful.

Jane needed to look into the problem we were experiencing with the hand controller for Bath lift. She spoke to the manufacturers and got back to me as promised. She then also followed up and has asked me to let her know if we have been successful with the spare part.

Very impressive.

Barry Cole

26 de junio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Faster than a speeding bullet

Well not exactly that fast. But the goods arrived long before they were expected. Everything was as requested, packed OK and represent good value for money.

Will certainly use Ability Superstore again.

24 de junio de 2013
Opinión espontánea
Valorada con 4 estrellas sobre 5

so far all the goods i have bought have been of good quality and done the job well

The crutch grips i have recently bought have been fine, but the brochure was not as clear as it could have been about the cost of how many you got for a certain price as you had to email me to make sure i had ordered for two pairs and not one pair. So looking on line did made it clear, even though the prices were slightly different from the brochure so if you only bought from the brochure it would have been a bit confusing as to what you were actually getting for your money.

23 de junio de 2013
Opinión espontánea
Valorada con 3 estrellas sobre 5

Fast service but one item was slightly broken.

Fast service but one item was slightly broken and as all items were sent without written instructions, I didn't realise (tray for a volaris S7) until after it fell off the rollator with a cup of hot tea. The bag for the S7 didn't seem the same as in the illustration and only came with short fitting hooks and no pop on straps - perhaps this is right but it is not clear.

22 de junio de 2013
Opinión espontánea
Logotipo de Ability Superstore

Respuesta de Ability Superstore

Hi Mr Tigerschiold
Thanks for the feedback you have left on Trust Pilot. Unfortunately we were unaware of the broken tray. Perhaps you could contact us so that we can supply a replacement? We have also asked the buying team to review the supply of instructions and the illustrations of the items supplied. We look forward to hearing from you. Regards Customer Services

Valorada con 4 estrellas sobre 5

delivered quickly, able to track, confirMATION OF PAYMENT AND ORDER, HAPPY.

ONLY FLAW .THE ITEM WAS PRICED CHEAPER IN THE CATALOGUE YOU ENCLOSED WITH THE PRODUCT.

20 de junio de 2013
Opinión espontánea
Logotipo de Ability Superstore

Respuesta de Ability Superstore

Hi Mrs Grime
Thanks for your review. Unfortunately your package was sent with an old catalogue which has prices in it which were only valid until end December 2012. We have now refunded your credit card with the difference in price between the price you paid and the price in the old catalogue. Regards Sarah Customer Services Ability Superstore

Valorada con 5 estrellas sobre 5

Best customer service by far!!

My experience of purchasing/ordering through Ability Superstore was extremely good - only one thing marred it.

Having received my email to say that the package had been despatched I went home each day expecting to see it lying on my hall floor - a week went by and I still hadn't received it - so I thought.

It wasn't until I went into the back garden that I saw it had been placed on the back porch. It would have been nice if the person who put it there had left me a card to say what they'd done.

17 de junio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Staff can actually be bothered.

I ordered some Oarsome crutch grippers as my walking sticks are agony. I was surprised with them as I had no blisters or sores after a day on my sticks.

The Ability Superstore were nice to order from as they e-mail you about your order and when they have sent out to you. My first order was very quickly received. - Very glad.

I e-mailed to see if I could cut the Oarsome crutch grippers to make them fit my Rollator (bone shaker!) and your quick reply on advice to guide me on what I could do with them - I have ordered yet another set of Oarsome crutch grippers this time for my Rollator!

Thanks again for your help!

16 de junio de 2013
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product, good price.

Having had an Homecraft Easireach II reacher /grabber before i was more than happy to find Ability Superstore had the range at a competitive price. Didn't wait too long for delivery, the only negative comment i could make is that the packaging was a little large for the item, a bit of a waste to be honest. That said, the reacher does exactly what it should do!

15 de junio de 2013
Opinión espontánea

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