Accord Mortgages Opiniones 

997
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It is unbelieveble what we was able to achieve for this young first time buyer. At first, we applied with other lender, as JBSP with her dad and monthly payment was so much higher for her because of h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I like that you can speak to the underwriting team and explain clients who have complex cases, sometimes a quick chat is all that's required. Thank you Accord for listening.

Valorada con 1 estrellas sobre 5

Not impressed and would not recommend. Have been with them for nearly 2 years and have just found out that a Special Payment Plan (confirmed in writing) set up for just a few months to pay back arrea... Ver más

Valorada con 5 estrellas sobre 5

Excellent service, fast turnaround from application to offer on an application with a large income stretch that wouldn't fit with any of the major High St lenders on their enhanced multiples, no reque... Ver más

Información sobre la empresa

  1. Prestamista hipotecario
  2. Institución financiera

Escrito por la empresa

Accord Mortgages is a dedicated intermediary-only lender and part of Yorkshire Building Society. We exist to help brokers look after what matters most - your clients, with both residential and buy to let mortgage solutions. At Accord you can expect a common-sense approach in everything we do, with every case for every broker. Our common-sense flexible underwriting is there to help with complex cases. We also provide direct access to underwriters with a dedicated underwriter managing your case from start to finish. Our knowledgeable and experienced sales team are available by phone and webchat to support you and we have a host of online tools to help you find the information you need quickly and easily.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

997 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(997)

186 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant experience, a Very efficient Mortgage Lender.

Brilliant experience. Very helpful with initial underwriting and DIP straight through to completion.
A real person calls you to make sensible decisions rather than all tech.

8 de mayo de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that you had a brilliant experience! We appreciate your highlighting our helpful underwriting and personal touch throughout the process. Thanks for your feedback.

Valorada con 1 estrellas sobre 5

utterly useless

i have had over ten mortgages in my life, I have never been subjected to so many pointless requests in my life,the application has taken over three months and Accord have now complained that its taken so long and are threatening to withdraw their offer, meaning i would have to start the whole banal process all over again. The only reason it has taken so long is they want to scrutinise every detail of my financial life, without any reasons given as to why . Even my mortgage advisor has pleaded with them to see sense. The only reason i have stayed with them is i am too far in to start again. They are the worst lender i have ever come across

16 de mayo de 2025
Opinión espontánea
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We appreciate your feedback and regret to hear about the difficulties you've experienced with the mortgage application process. I have sent you a request privately for more information about your account so I can investigate this further. Thank you.

Valorada con 4 estrellas sobre 5

Generally good

Generally good, but the porting application is a bit cumbersome.

28 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We appreciate your feedback regarding the porting application and will work to improve it.

Valorada con 5 estrellas sobre 5

Accord lend out of the box

Accord lend out of the box, and are flexible with there criteria. Processing times were very good so had no problems!

28 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that our lending options and efficient processing met your needs. Thank you for sharing your positive experience with us!

Valorada con 5 estrellas sobre 5

Excellent help from Accord when the…

Excellent help from Accord when the purchaser of my clients' current home pulled out at the last minute. I know my clients' were very happy.

21 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that we could assist your clients during such a difficult time. It's great to know they were very happy with our support. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Great service and easy to use.

Great service and easy to use.

21 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're glad you found our service easy to use. Thank you for your positive feedback; we appreciate it.

Valorada con 1 estrellas sobre 5

Awful slow service

Awful slow service. Spend a fortune getting documents drawn up from accountants. 6 weeks of underwriting for the underwriter to say she’s not sure if we can have an offer or not. Very indecisive time wasters.

6 de octubre de 2025
Opinión espontánea
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We appreciate you sharing your experience. We're sorry to hear about the slow service and uncertainty you faced. We'll review your feedback to improve our processes.

Valorada con 5 estrellas sobre 5

quick and great criteria

quick and great criteria, interaction with a real person

14 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're glad you had a good experience with us. Thanks for your feedback!

Valorada con 5 estrellas sobre 5

Currently reliable and useful lender…

Currently reliable and useful lender with regard limits and criteria etc. Can't ask more than that.

14 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We appreciate your positive feedback! It's great to know our lending services meet your needs and expectations. Thank you for sharing your experience.

Valorada con 5 estrellas sobre 5

always great to work with Accord

always great to work with Accord. The underwriters are always in contact trying to assist you in the best way possible

7 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that our underwriters provide such helpful support. Thank you for sharing your positive experience; we appreciate your feedback!

Valorada con 5 estrellas sobre 5

BDM at their best

Such an easy application process with an effective BDM

14 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that the application process was easy and our BDM was effective. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

fantastic service and understanding…

fantastic service and understanding great communication

14 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're glad you found our service fantastic, and we appreciate your kind words regarding our communication and understanding. Thanks!

Valorada con 1 estrellas sobre 5

Huge undervaluing after renovations

I put thousands of pounds into renovating my home after which Accord undervalued the property by 11.5%, actually taking the price lower than what I bought it for. Something about this is just not right, especially considering prices in my area have recently risen by 1.6%.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

Thank you for taking the time to leave a review. I have sent you are request privately for more information so I can investigate this further for you.

Thank you.
Katie

Valorada con 5 estrellas sobre 5

Very good experience true to your word…

Very good experience true to your word on a difficult property and income structure scenario and we got it over the line

7 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that we delivered on our promise, especially with the complexities of your property and income. Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

The communication with the Business…

The communication with the Business Development Manager (BDM), Sophie, is excellent. She is consistently helpful and always clarifies any questions I have, offering great support.

The case processing is fast: valuations are arranged promptly after submission, and the underwriters are highly efficient.

All of the cases I have submitted to Accord so far have quickly received an offer.

I am extremely satisfied with the service provided by Accord.

7 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that you're extremely satisfied with our service. It's great to know the communication, case processing, and speed to offer met your expectations. We appreciate your positive feedback and I have fed your comments back to Sophie.

Valorada con 1 estrellas sobre 5

This lender has been truly awful

This lender has been truly awful. They have been holding up our house sale now for weeks because they do cannot send a simple email to our buyer’s solicitor to confirm they will release the funds. We can’t exchange and, consequently, we have lost our on progression. They previously would not verify their mortgage offer through the usual portal causing a three week delay. They are a joke. DO NOT USE!

8 de octubre de 2025
Opinión espontánea
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

Thank you for taking the time to leave a review and I am sorry that this was your experience. I have requested some further information privately so I can look into this further.

Thank you.

Valorada con 5 estrellas sobre 5

overall service very good and whenever…

overall service very good and whenever we had interaction, all members of staff were personable and efficient.

7 de octubre de 2025
Logotipo de Accord Mortgages

Respuesta de Accord Mortgages

We're happy to hear that you found our service very good and our staff personable and efficient. Thank you for your positive feedback!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más