Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... Ver más
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Excellent service throughout. From the first tentative expression of interest in a Kia, through the test drive and collection of our new car yesterday, Richard was helpful, friendly, and supportive.... Ver más
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Richard Dixon and the service team are all very familiar with our requirements in terms of our choice of car and servicing. This car will be the 5th car we have purchased from Richard - 4 of the being... Ver más
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Alex was very helpful, answered all the questions we had with no pressure to buy at all, all the staff we came in to contact were really friendly.
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... Ver más
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More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Marshfield Bank, CW2 8UY, Crewe, UK, Reino Unido
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The service was excellent and the staff very friendly and knowledgeable.
The right balance was struck between giving information but not overpowering.
First class

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Just bought a car from Acorn Kia in Crewe. Delt with a really nice man called Elliot. He was brilliant. He didn't push to sell me stuff I didn't want and didn't add on load of extras then give me a total like a previous Kia garage did. He was really helpful and answered all my questions even if they sounded stupid. And to top it off he organised delivery of my car on the day I wanted. So grateful love the car. Great dealer great guy. Thanks

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Professional, friendly sales service from everyone. Car, prices, options, support and service all explained really well - deal offered was great, simple and products are superb

Respuesta de Acorn Motor Group - Acorn Kia Crewe
I bought my Kia electric car remotely from Kia Crewe last year, and from the very start the experience felt personal, reassuring, and genuinely enjoyable. I was sent helpful videos and photos before buying, arranging delivery was straightforward, and the whole process was smooth and stress-free. Since then, the car has been fantastic, and I have truly loved owning it.
When I recently tried to book it in for a service through the official Kia website at Kia Bell Northants, my local dealer, I was disappointed and frustrated to be told they could not find my prepaid service plan, even though the booking confirmation clearly showed that it was covered and free.
After several attempts to sort it out and feeling like I was getting nowhere, I contacted Kia Crewe for help. I then spoke to Molly Hambrook. She was incredibly helpful, quickly sending over the previous service records, confirming that the car had been serviced at the correct intervals, and reassuring me that the prepaid service plan was valid and should have been visible to Kia Bells Northampton as well.
Thanks to her support, the issue was finally resolved and Kia Bells Northampton were able to locate the plan. Molly’s excellent customer service made a real difference, and I am genuinely grateful for the care and professionalism she showed throughout. Because of that experience, I would wholeheartedly recommend Kia Crewe to anyone considering buying a car, whether in person or remotely.
Special thanks also to Alex Cooper who facilated the original sale and helped with all the questions and arranging the car as well along with the finance side. A friendly helpful knowledgeable chap

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Chloe made my new Motobility purchase so easy and seamless. Would 100% recommend Acorn Kia Crewe to everyone.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Chloe was very supportive and open to questions. A test drive was arranged and was hassle free.
The team were very welcoming and friendly. It was a calm and relaxed atmosphere. I was able to progress with a car exchange, confident in the decisions I had made. Especially, when changing from a petrol hybrid to an electric vehicle.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
We had a clear view of what we wanted and came out with something more… so great experience

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Great experience with this garage, very straightforward, no hard sell. Josh was excellent, organised a test drive then dealt with him throughout the purchase.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Very friendly, informative & not pushy. Talked through options & very honest at managing expectations. Happy to show us colours, makes & models.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Excellent as always. Made to feel as if you’re listened to and that your custom is important to all concerned as Acorn Crewe

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Another amazing visit. EML came on Lauren & Molly both fantastic ringing me with updates on the car. Engineer found the fault and fixed it within 24 hours. Thank you.
Customer Service at Acorn kia Crewe is excellent. I purchased the kia from this dealership and they have been brilliant.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Very knowledgeable very professional and courteous a really nice easy transaction well done!

Respuesta de Acorn Motor Group - Acorn Kia Crewe
I walked in and dealt with Josh, he explained he had a customer coming in in an hour but didn’t make us feel rushed at all he was honestly amazing time effort banter the lot honestly i genuinely think I brought the car because of him.
Thank you Josh

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Everything was explained clearly and there was an honest and straightforward points as to buying a car from Kia.
I did not feel pushed to not buying a car but rather helped to make a he right decision and outcome for myself.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Chloe and the team made the whole process of trading in and buying my car seamless. They were professional and very considerate of my challenging needs!
I’m really pleased with the car and have recommended Acorn Kia Crewe to several friends.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were looking at other manufacturers. We returned a week or so later and took a test drive, cancelled our next day Volvo test drive as a result and bought the Sportage . Whole experience was above and beyond our expectations.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Knowledgable regarding car. Simple and clear explanations regarding car features. Test drive very useful. Smooth part exchange process. Really pleased.

Respuesta de Acorn Motor Group - Acorn Kia Crewe
Very helpful and friendly staff , Josh was great

Respuesta de Acorn Motor Group - Acorn Kia Crewe

Respuesta de Acorn Motor Group - Acorn Kia Crewe

Respuesta de Acorn Motor Group - Acorn Kia Crewe
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