We were allowed to look around available cars without as sales agent jumping straight on us to allow us to view all options with no pressure. Once we wanted to speak to a sales agent process wa really... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was t... Ver más
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want... Ver más
La empresa ha respondido
Looked at the car online spoke to Milli who was a real pleasure to deal with, she went out of her way to send over a video of the car as I was over an hour way, she emailed it over that day. Great c... Ver más
Información sobre la empresa
- Concesionario Kia
- también en la categoría
- Concesionario de automóviles usados
- Concesionario de autos
- Concesionario de vehículos de motor
- Servicio de arrendamiento de automóviles
Escrito por la empresa
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Información de contacto
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Reino Unido
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Excelente
4 mil opiniones
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Excellent service and good…
Excellent service and good comunication. Couldn't fault it.
1 de junio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Micheal, for your wonderful feedback. We're thrilled to hear that you experienced excellent service and good communication. Our friendly staff are dedicated to providing a pressure-free environment and ensuring your satisfaction. We truly value your trust and are committed to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. We look forward to serving you again.
Xceed Service
Xceed in for third year service today great to see the video walk through underneath the car and talking through the experience excellent customer care from Brad and Susi - husband said the free coffee was nice also and on time a bonus well done Acorn Motors
1 de junio de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Tracy, for your fantastic review. We are delighted to hear that you had such a positive experience with our team, particularly with Brad and Susi. It's wonderful to know that the video walk through and our commitment to customer care made a lasting impression. We strive to provide reliable and pressure-free service, so we're pleased you enjoyed the complimentary coffee and timely assistance. Your satisfaction is incredibly important to us, and we look forward to supporting you throughout your ownership journey. Take care and have a wonderful day.
My car went in for a service and mot
My car went in for a service and mot, on arrival staff were very helpful and guided me where to leave my car. The receptionist was brilliant and explained everything to me. Not being a mechanic myself when I went to collect my car I asked the mechanics some questions, they were very helpful and stopped what they were doing to answer and explain the things I asked, which made me happy that they took the time to do this. All the staff were brilliant and very pleasant, cannot fault anything. 😊
29 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Jayne, for your fantastic feedback. We're delighted to know that our friendly staff provided you with excellent customer service and took the time to answer your questions. Our team are committed to ensuring a smooth and stress-free experience for all our customers. Your satisfaction is our top priority, and we truly appreciate your trust in us. We look forward to supporting you throughout your journey with our reliable aftercare. Have a wonderful day.
New Motobility Car from Acorn
picked our new Mobility car up we were greeted and treated very well by the staff had a nice coffee and the hand over went very smooth and easy with Jenna our sales representative everything was explained clearly and we left with a amazing new Kia Sportage Thank you Jenna and the Acorn team .
28 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Diane, for your wonderful review. We are thrilled to hear that your experience picking up your new Kia Sportage was smooth and enjoyable. Our team, especially Jenna, is dedicated to providing excellent customer service in a friendly and pressure-free environment. We truly appreciate your kind words and want you to know that we are here to support you throughout your ownership journey with our reliable aftercare. If you have any further questions please feel free to reach out . Take care and enjoy your new car, happy driving. Have a fantastic day.
Went to look at a car
Went to look at a car, Chris came out to see if we needed any help, went through the spec and features of the car we came to view, Chris was courteous and was there when we need any questions answered. During our visit Chris wasn’t pushy and we did purchase the car.
25 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Claire, for your fantastic review. We're delighted to hear that Chris provided you with excellent customer service in a pressure-free environment. Our friendly staff is dedicated to ensuring a smooth and transparent car-buying experience, and it's wonderful to know you felt supported throughout your visit. We truly value your trust in us and remain committed to offering quality aftercare as you enjoy your new vehicle. Should you have any questions or need assistance in the future, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
A straight forward speedy process with…
A straight forward speedy process with competent professional staff and good customer service
26 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, David, for your fantastic feedback. We're delighted to know that you experienced a straightforward and speedy process with our knowledgeable and friendly staff. Our commitment to providing excellent customer service ensures a smooth and pressure-free car-buying experience. We truly value your trust and are here to support you throughout your ownership journey with reliable aftercare. If you have any questions or need assistance, please feel free to reach out. Your satisfaction is our priority. Take care and have a great day.
Good Service-but no response for detailed bill.
2 year Service on my Kia Sportage all carried out ok.,car collected and returned promptly-----but have now sent 2 e-mails,requesting a detailed invoice of work carried out,as I haven't yet received an invoice?
All ok. now---invoice just received via e-mail-thank you.
21 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you for your feedback, Derek. We're delighted to know that your service was completed smoothly and that your car was collected and returned promptly. We sincerely apologise for the delay in sending your invoice and appreciate your patience during this time. Our friendly staff is dedicated to providing reliable aftercare and excellent customer service, so if you need any further assistance, please don't hesitate to reach out. Take care and have a great day.
Respuesta de Acorn Motor Group
Thank you for your wonderful feedback. . We're thrilled to hear that you found our team efficient, helpful, and friendly. Our knowledgeable staff is dedicated to providing a pressure-free and reliable experience. We pride ourselves on our commitment to quality customer service and aftercare, ensuring that you feel valued and supported throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance, please don't hesitate to reach out. Take care and have a great day.
The service was excellent and the staff…
The service was excellent and the staff very friendly and knowledgeable.
The right balance was struck between giving information but not overpowering.
First class
19 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Stuart, for your wonderful feedback. We're thrilled to hear that you experienced professional service from our friendly staff. Our team is dedicated to providing a pressure-free sales environment and ensuring a smooth, transparent car-buying experience. Your trust is invaluable to us, and we are committed to offering reliable support throughout your ownership journey. Your satisfaction is our top priority, and we truly appreciate your recognition of our efforts. If you need any further assistance, please don't hesitate to reach out anytime. We're looking forward to your next visit with us. Take care and have a great day.
Excellent quality and very helpful staff.
Very knowledgeable
Open to any questions and very professional. Pleasure to deal with.
21 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Nigel, for your wonderful feedback. We're thrilled to hear that Alex made your car-buying experience so enjoyable. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's great to know we succeeded. We appreciate your trust in us and are here to support you throughout your ownership journey .If you have any questions or need assistance, please don't hesitate to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Acorn Kia Crewe fab experience
Just bought a car from Acorn Kia in Crewe. Delt with a really nice man called Elliot. He was brilliant. He didn't push to sell me stuff I didn't want and didn't add on load of extras then give me a total like a previous Kia garage did. He was really helpful and answered all my questions even if they sounded stupid. And to top it off he organised delivery of my car on the day I wanted. So grateful love the car. Great dealer great guy. Thanks
21 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Julie, for your fantastic feedback. We're delighted to hear about your positive experience with Elliot. Our team is committed to providing reliable and trustworthy service, and it's wonderful to know that Elliot's professionalism and our friendly staff made a difference for you. We strive to create a pressure-free environment and ensure customer satisfaction at every step. If you have any questions or need assistance in the future, please feel free to reach out. We're here to support you throughout your ownership journey. Take care and enjoy your new car. Happy driving. Have a great day.
Great customer care
Thanks to Vicki we had an easy transition from our old car to our new EV3. We were given information in a relax way and without jargon.Vicki made sure we understood all the contract details and there was no pressure.
Would happily recommend Acorn KIA dealership to family and friends.
21 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Rita, for your fantastic review. We're thrilled to hear that Vicki provided you with such helpful and friendly service. Our knowledgeable staff takes pride in creating a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our priority, and we truly appreciate your trust in us. Should you need any assistance in the future, please feel free to reach out. We are here to support you throughout your ownership journey with our strong commitment to aftercare. Enjoy your new car. Take care and have a great day.
Old-school professional trusted dealership
Professional, friendly sales service from everyone. Car, prices, options, support and service all explained really well - deal offered was great, simple and products are superb
20 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, for your fantastic review. We're delighted to hear that we provided you with helpful and pressure-free service during your visit. Our friendly staff are committed to delivering a smooth and transparent car-buying experience, and it's wonderful to know we met your expectations. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please don't hesitate to contact. Take care and have a great day.
Easy to book via phone
Easy to book via phone, quick to drop off the car and pick up. No problems at all
20 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, David, for your wonderful feedback. We're thrilled to hear that you found it easy to book via phone and that the drop off and pick up was quick, with no problems. Our team is dedicated to delivering excellent customer service, and it's great to know that you felt supported throughout the process. We look forward to assisting you again in the future. If you need anything else, please don't hesitate to reach out. Take care and have a great day.
Great sales service…
Callum was very helpful throughout the sale process. I initial agreed on a different Kia Sorento and requested a tow bar but due to difficulties in sourcing one opted for a different Sorento which already had a tow bar. Callum was very helpful in sorting a good deal for this vehicle and even rang on his day off to answer some queries I had. Seamless process when collecting the vehicle.
18 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Dave, for your fantastic review. We are delighted to hear that Callum was very helpful throughout the purchase of the Sorento, even though you opted for a different one with a tow bar than you initially choice. Our friendly staff are committed to providing reliable customer service in a pressure-free environment, and it’s wonderful to know we met your expectations. We truly appreciate your trust in us and are here to support you throughout your ownership journey with our strong commitment to aftercare. If you have any questions or need assistance, please don’t hesitate to reach out. Take care and enjoy your new car. Happy driving.
Good sales service
Dan was really helpful and kept us in touch with what was happening with delivery times and arranging the additional parts we wanted to be fitted. Part exchange offer for the vehicle we had was fair. The handover went smoothly, Dan went through the new vehicle operation very thoroughly, quite an achievement considering I'm in my seventies and very hard of hearing. Very pleased.
19 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Phil, for your fantastic feedback! We are delighted to hear that you had a brilliant experience with Dan, who kept you informed throughout. Our aim is to provide a smooth and transparent car-buying experience, along with a fair deal on any part exchange vehicles and it's wonderful to know we achieved that for you. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. Enjoy your new car!
Excellent Service
Excellent service from everyon at Acorn Kia in Warrington. Sean and all the staff were very professional and helpful. Would highly recommend.
17 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Alan, for your wonderful feedback! We're thrilled to hear that Sean provided you with excellent customer service and kept you updated throughout the process. We strive to create a pressure-free environment and ensure a smooth car-buying experience for all our customers. Your trust in both Kia Warrington and Sean means a lot to us. We are committed to supporting you throughout your ownership journey and appreciate your recommendation. If you need anything else, please don't hesitate to reach out! Take care and enjoy your new car.
Bought a Car remotely last year and amazing customer support over a year later !
I bought my Kia electric car remotely from Kia Crewe last year, and from the very start the experience felt personal, reassuring, and genuinely enjoyable. I was sent helpful videos and photos before buying, arranging delivery was straightforward, and the whole process was smooth and stress-free. Since then, the car has been fantastic, and I have truly loved owning it.
When I recently tried to book it in for a service through the official Kia website at Kia Bell Northants, my local dealer, I was disappointed and frustrated to be told they could not find my prepaid service plan, even though the booking confirmation clearly showed that it was covered and free.
After several attempts to sort it out and feeling like I was getting nowhere, I contacted Kia Crewe for help. I then spoke to Molly Hambrook. She was incredibly helpful, quickly sending over the previous service records, confirming that the car had been serviced at the correct intervals, and reassuring me that the prepaid service plan was valid and should have been visible to Kia Bells Northampton as well.
Thanks to her support, the issue was finally resolved and Kia Bells Northampton were able to locate the plan. Molly’s excellent customer service made a real difference, and I am genuinely grateful for the care and professionalism she showed throughout. Because of that experience, I would wholeheartedly recommend Kia Crewe to anyone considering buying a car, whether in person or remotely.
Special thanks also to Alex Cooper who facilated the original sale and helped with all the questions and arranging the car as well along with the finance side. A friendly helpful knowledgeable chap
1 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Dave , for your fantastic review. We're delighted to hear that Molly and Alex provided you with a helpful and efficient service. Our friendly staff are committed to delivering a smooth experience, and it's wonderful to know we met your expectations. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation truly means a lot to us, If you need anything else, please don't hesitate to contact us. Take care and have a wonderful day.
The staff are all polite
The staff are all polite, and they tell you what you fully what time it will take to sort your car and all costs. And you know that the work that is done, is to a very high standard. I would not take my car anywhere else.
19 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, John! We're delighted to hear that we provided you with such excellent service and kept you well informed. Our polite and friendly staff are committed to creating a smooth and transparent experience, and it's wonderful to know we met your expectations. We truly appreciate your trust in us and look forward to welcoming you back for your next visit. Your satisfaction is our priority. If you have any questions or need assistance, please don't hesitate to reach out. Hope you have a great day.
Acorn motors Manchester rd Warrington
Pleasure to do business with friendly staff most helpful in choosing your car cannot wait for it to be delivered to the showroom so I can get it and drive away
8 de mayo de 2026
Opinión espontánea
Respuesta de Acorn Motor Group
Thank you, Suzanne, for your wonderful feedback. We're thrilled to hear that our staff made your car-buying experience so enjoyable. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's great to know we succeeded. We appreciate your trust in us and are here to support you throughout your ownership journey .If you have any questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
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