Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Ver más
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Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Ver más
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Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good r... Ver más
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Buying health insurance is hard with such a wide range of plans on offer with greatly different structure and cover offered. My own unusual circumstances also mean navigating jargon to filter the r... Ver más
Información sobre la empresa
Escrito por la empresa
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Información de contacto
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Reino Unido
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
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Very clear explanation of what the…
Very clear explanation of what the package included and amended the package to suit my needs. Clear and friendly communication. Thank you
4 de mayo de 2026
Opinión espontánea
Finding the right health insurance
Buying health insurance is hard with such a wide range of plans on offer with greatly different structure and cover offered. My own unusual circumstances also mean navigating jargon to filter the relevant plans is non trivial.
Howard Howells at ActiveQuote was very helpful in analysing my position and requirements and guiding me to a suitable policy. Much appreciated.
2 de mayo de 2026
Opinión espontánea
The member of staff who attended to me…
The member of staff who attended to me was really friendly and didn’t have a problem explaining the things I didn’t understand
1 de mayo de 2026
Opinión espontánea
Finley was extremely helpful from my…
Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a question to him. Very thorough and proactive. Calling us at a time convienent for us. Thank you.
30 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Hayley,
We are pleased to hear that Finley more than managed your expectations during your recent interaction with us. Here at ActiveQuote we pride ourselves on delivering great customer service, which starts with advisers who are knowledgeable and who care. This to us is customer service at its best and as it should be. We thank you for allowing Finley to help you in your search for the right protection policy and for sharing your experience with us.
Tracy
Have been using Active Quote for three…
Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or better! This year Adel was excellent and got us a great deal with Bupa.
Such a pleasant and professional company that I would highly recommend.
30 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Mazhar,
As a returning customer we are very pleased to hear that you continue to receive great customer service, this time that coming from Adel. We thank you for allowing us to help you again this year and for sharing your positive experience with us.
Tracy
Excellent!
Very efficient and knowledgeable service.
Nice personable agent to deal with.
27 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jonathan,
We've received your review and are pleased your recent experience was a positive one. Thank you for sharing this with us.
Tracy
Great service from Bryony...
We've had health insurance brokered via Active Quote for a couple of years now. However, we've had to cancel it because we have an ageing French Bulldog who now needs about £300 of drugs per month.
Today I spoke with Bryony at Active Quote regarding the cancellation.
I wish all calls with companies went as well as this one.
Bryony was completely understanding of our situation and showed a genuine and honest level of interest and empathy regarding our dogs health.
It's rare these days that you get that level of understanding when you deal with any company, so this was a refreshing change.
There was no pressure put on to me to continue with health insurance or to try to find a cheaper quote. Bryony simply exhibited compassion and genuine concern for our dogs well-being.
Thank you Bryony. Your caring attitude really made a positive difference to my day and for that I'm very grateful.
I hope whoever reads and responds to these reviews will be able to feedback this review directly to Bryony so she is aware that she made a positive difference to someone's life today.
29 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jeff,
Thank you for your review. I feel like a very proud mother reading this as Bryony is one of my team members, and I've already fed this back to her. Here at ActiveQuote we take a lot of pride in delivering great customer service, and a big part of that is showing compassion. Bryony is a big animal lover herself, and I know that she would have meant every word. Just yesterday I was on a team's call with her, and she was holding her cat, who is poorly (but getting better). We understand that everyone has priorities, and your dog in currently yours. Both Bryony and I hope your dog gets the treatment he/she needs and recovers well. We thank you for taking the call from Bryony and for sharing your positive experience with us.
All the best!
Tracy
On the ball
Activequote were very patient in dealing with my insurance quote and worked hard to get me the best deal.
28 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Tom,
We are delighted to hear that your recent experience while dealing with us here at ActiveQuote was a positive one, and where the adviser in question was very patient. We thank you for allowing us to help you this year and for sharing your experience with us.
Tracy
Owen was very friendly and helpful
Owen was very friendly and helpful on our call to explore quotes for Income Protection. They're very patient and understanding with any questions I had. Would definitely recommend!
27 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jay,
We are very pleased to hear that your recent experience while dealing with Owen was a positive one, and one that would lead you to recommending us to others. This is always a good sign of great customer service. We thank you for allowing Owen to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Honest
Honest, direct and helpful. Also did exactly what she said she would and on time.
27 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Kit,
Delivering great customer service is what we do best, and we are pleased you got to experience this for yourself via Jess while dealing with your Health Insurance renewal. We thank you for allowing us to help you and for sharing your experience with us and for others to read.
Tracy
Excellent service
Excellent friendly service with a knowledgeable team member. Cairan was extremely helpful and was able to get me new quotes to bring my monthly payment down considerably.
27 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Jackie,
We've received your review and are thrilled to hear that Ciaran more than managed your expectations and delivered a service we can be proud of. Thank you for sharing this with us.
Tracy
Everything was explained clearly and I…
Everything was explained clearly and I never felt rushed to make a decision. Great customer service.
27 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon,
We've received your review and are very pleased to hear that the adviser you dealt with explained everything clearly and at no point did you feel rushed into making a decision. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
James Crocker has been providing the…
James Crocker has been providing the best advice for me for years in respect private healthcare renewal - I would 100% recommend him and Active Quote
24 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Mark,
As a returning customer we are pleased to hear that you continue to receive great customer service from James. We thank you for allowing James to help you again this year and for sharing your positive experience with us and for others to read. We appreciate you taking the time to do so, as does James.
Tracy
My whole experience was made by the…
My whole experience was made by the consultant, Mark Todd. He was outstanding and made my choice very easy. Not only was he outstanding on the call, he followed up by email and another call later in the day. Superb experience.
25 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jim,
We are thrilled to hear that your recent experience while dealing with Mark was a superb one, and that with his support, it made making your choice very easy. We thank you for reaching out and allowing Mark to help you in your search for the right Health Insurance policy and for sharing this experience with us and for others to read.
Tracy
Alex Seaton 5 Stars
Alex Seaton was amazing, very informative / professional and completely transparent… Would highly recommend.
25 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Sam,
We've received your review and are delighted to hear that after using our services and dealing with Alex you would recommend our services to others. This shows we have advisers who care and that we do things right. We thank you for allowing Alex to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
Very friendly and took time in ensuring…
Very friendly and took time in ensuring cover was for our needs
22 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Victoria,
We are delighted to hear that you found our adviser to be very friendly and who took the time ensuring the cover suited your needs. This to us is customer service at its best but as it should be. Thank you for sharing your experience with us.
Tracy
Great advice and not rushed.
Great advice and not rushed.
Second time I've used them and zero spam afterwards, which is rare!
I spoke with Princess and Andrew. Both very helpful.
21 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Mike,
We would like to take this opportunity to thank you for taking the time to leave Princess and Andrew a review and are thrilled to hear that with the help of them both, your experience with us was a positive one. Customer service at its best!
Tracy
Good service
Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good rate as I checked with the insurer directly and we would have been charged a higher rate if we went direct. Overall good service.
21 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
Delivering high levels of customer service is what we strive for and ensuring the customer leaves us with the right policy is our number one priority. We thank you for allowing Andrew to help you in your search for the right Health Insurance policy and for sharing your experience with us.
Tracy
I was called multiple times for no…
I was called multiple times for no reason other than to sell me other things, under the guise of it being necessary to complete the quote. I stopped picking up and then the order was submitted even though I asked for it to not be!
21 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Lauren,
We are saddened to read that your recent experience was not a positive one. I have spoken to the adviser in question who explained that he had emailed you and confirmed that he'd only made one call and that you may have got is mixed up with another broker but confirmed that he would have your application cancelled as requested.
Tracy
Clear concise information from a…
Clear concise information from a pleasant rep
21 de abril de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Anne,
We've received your review and are pleased you found our adviser to be clear and concise with the information provided. Thank you for sharing this with us.
Tracy
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