Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Ver más
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Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Ver más
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Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good r... Ver más
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Buying health insurance is hard with such a wide range of plans on offer with greatly different structure and cover offered. My own unusual circumstances also mean navigating jargon to filter the r... Ver más
Información sobre la empresa
Escrito por la empresa
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Información de contacto
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Reino Unido
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
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Great customer service from Jessica
I trust this company to find me a competitive quote that meets my needs. Jessica was friendly, knowledgeable and extremely efficient. I would definitely recommend this company to do the work for you
25 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Julia,
Any customer that would use our services again after using them shows we are doing things right, which is great news. We are pleased to hear that Jess delivered a service you were happy with and that we can be proud of. Thank you for sharing this with us.
Tracy
Marvellous Madi!
Madi was efficient and patient, explaining the cover and terms. She instilled confidence. Excellent!
24 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jane,
We've received your review and are thrilled to hear that you found Madi to be very helpful while dealing with your Health Insurance renewal. Thank you for sharing this with us.
Tracy
Brilliant Service from James
ActiveQuote have managed our PMI for several years now and we have always been very happy with them. This year we wanted them to help us find an alternative health insurance provider to reduce renewal costs but maintain the same level of cover. We left it late (the day before our renewal date) but James was really helpful and sorted everything out very quickly. He took us through some questions and then explained very clearly what our options were and the pros and cons of each. His knowledge, approach and personable manner made the whole experience very easy and helped us to understand everything. He made it clear that we could take our time to decide but we were happy to make our decision there and then based on how well he handled and explained everything. The next day we had switched to a new health insurance provider and everything transferred with no issues. We were both very impressed by how easy James made everything and very happy with our new policy. Many thanks James.
17 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
We are delighted to hear that James more than managed your expectations during your recent interaction with us and delivered a service we can be very proud of. As an experienced adviser you were in very safe hands. James takes a lot of pride in the service he delivers and would have been aware of this review before me as I know he checks our reviews on a regular basis. We thank you for allowing James to help you with your Health Insurance renewal and for sharing your experience with us and for others to read.
Tracy
Terrible service from the Broker
Terrible service from the Broker - Does not answer emails. Have tried multiple times to make contact after the initial phone call.
24 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Rob,
I can only apologise for the poor service received recently. I have since spoken with the adviser and she has confirmed that she has since replied to your email. This is not our normal service standard, so for that I would like to take this opportunity to apologise.
I hope this does not stop you from using our services in the future.
Kind regards,
Tracy Carwardine
Denise D is the agent to speak to
Denise D is the agent to speak to. Very thorough and totally understands my needs - found substantial reductions with same offer of services. Well worth using Active Quote. Will definitely use again.
24 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Reg,
We are delighted to hear that you would use our services again. This shows that we do things right, which is to deliver great customer service by advisers who are honest and trustworthy. Thank you for sharing this with us.
Tracy
great service from george
24 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Emilia,
We are pleased to hear that you received great service from George recently. Thank you for sharing this with us.
Tracy
Health Insurance tailored to personal circumstances
Denise was extremely helpful and managed to take my personal circumstances into consideration when securing a quote.
24 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Sarah,
We are very pleased to hear that you found Denise extremely helpful and who took your personal circumstances into consideration when providing advice and guidance. This to us is customer service at its best and as it should be. Thank you for sharing this with us.
Tracy
Used AQ for a few years now & find them…
Used AQ for a few years now & find them amazingly helpful & really very useful. My contact has been Leon & he’s simply excellent. Will use next year when my health insurance needs sorting.
19 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Roseanne,
As a returning customer we are thrilled to hear that you continue to receive great customer service, and this year that was delivered to you by our very own Leon. Thank you for sharing this with us.
Tracy
Saskia clear guidance
Saskia guide me clearly through my alternatives and patiently answered all question. Ended up with the coverage I wanted at a significantly reduced cost.
23 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon,
We've received your review and are delighted to hear that Saskia was on hold to guide you and found a policy that covered your needs at a reduced cost. Thank you for sharing this with us.
Tracy
Great service
Howard was really helpful finding a more competitive quote than I had been offered on renewal by my current medical insurer. he explained options well and was keen to ensure I got the right product and that I fully understood what I was agreeing to. Excellent service.
20 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon S Lane,
We are thrilled to hear that as a result of allowing Howard to help you, you have a policy that not only suits your wants and needs but was less expensive that your renewal. This to us is customer service at its best and as it should be. We thank you for allowing Howard to help you with your renewal and for sharing your experience with us.
Tracy
Satnam is an excellent broker
Satnam is an excellent broker, thorough and informative. He worked through all my questions amiably and clearly. He found me a policy that I was very happy with and that is the best value for money.
19 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Sabina,
Assisting customers with their health insurance renewals is a service we are proud to offer. It allows customers to see if what they have is still best for their needs, while also checking if it's still value for money. Our advisers are here to check on those things and ensure you leave them feeling confident in the advice provided and comfortable with the policy purchased. We thank you for allowing Satnam to help you this year and for sharing your experience with us.
Tracy
Great Advisor
Mia was very helpful and patient, she scheduled the calls for when was convenient and was thorough and helpful with her answers
19 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Hayley,
We've received your review for Mia and we are delighted to hear that she delivered a service you were pleased with and that we can be proud of. We thank you for allowing Mia to help you in your search for the right Protection Insurance and for sharing this experience with us.
Tracy
Efficient and competent
Efficient and competent
Not having myself to search through the myriad of options of private health care saved me lots of time. Denise was friendly, competent and knowledgeable, answered all my questions satisfactory and provided me with a cover that suits me. All the admin was done by her and I only had to read the documents and understand what I am agreeing to.
I have used ActiveQuote twice now and have been both times happy with the service and outcome.
19 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Christine,
We are thrilled to hear that you have benefitted from our free Health Insurance renewals service and that you found Denise to be very helpful. We exist to ensure you still have a policy that's right for your needs, so we look forward to doing the same next year should you wish. Thank you for sharing your experience with us and for others to read. It's reviews like yours that we can only hope others read and who are encouraged to get in touch to receive the same great service.
Tracy
Excellent advise and very friendly
Excellent advise and very friendly. Explains things clearly so its easy to understadn for anyone. Thank you for your support.
18 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Jon,
We've received your review and are pleased to learn that your recent experience was a positive one where our adviser provided excellent advice as well as being friendly. Thank you for sharing this with us.
Tracy
Very helpful and considerate
Very helpful and considerate. Explained all my options very clearly.
16 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Juliet,
We are delighted to hear that your recent experience was a positive one where you found us to be very helpful and considerate. Thank you for sharing this with us.
Tracy
A contactable named person (Howard)…
A contactable named person (Howard) made a huge difference. Very informative. Listened to needs. Very responsive to queries etc.
17 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon,
We've received your review and are delighted to heat that Howard delivered a service you were pleased with and that we can be proud of. We thank you for allowing Howard to help you in your search for the right health insurance policy and for sharing your experience with us.
Tracy
Madi secured a discount for my meath…
Madi secured a good discount for my health insurance with the same provider securing the same terms.
13 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon James,
As a renewal customer we are pleased to hear that Madi was able to assist you be securing a discount with your current provider. Thank you for sharing this with us.
Tracy
Lizzy Ware was very knowledgeable and…
Lizzy Ware was very knowledgeable and helpful
16 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Nigel,
We've received your review and are pleased to hear that you found Lizzy to be very knowledgeable and helpful. Thank you for sharing this with us.
Tracy
excellent and extensive guidance!
I had excellent and extensive consultation with Howard Howells, senior health insurance consultant before choosing my plan. Howard was meticulous with his questioning and very helpful in guiding me through different options to finally select an insurance that I think is suitable for our family. I’d be delighted to refer him to any of my friends and family for health insurance advise. With thanks.
16 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
Anyone that would recommend us and our advisers to family and friends show we do things right. As one of our most senior advisers, you were definitely in safe hands with Howard who takes a lot of pride in the service he delivers and makes it his priority to fully understand your wants and needs before recommending a policy. We are delighted that you allowed Howard to help you in your search for the right health insurance policy and for sharing this positive experience with us and for others to read.
Tracy
I had a very informative discussion
I had a very informative discussion by telephone and this was followed by three documents sent by e-mail which described the Bupa insurance package in great detail and confirmed my quote.
16 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Alan,
We've received your review and are very pleased to hear that the adviser in question delivered a service we can be proud of and one that was worthy of a review. Thank you for sharing this with us.
Tracy
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