Have been using Active Quote for three years now and they have been fantastic. Each year before renewal of our joint policy they are in touch and search for the best premium that is like for like or... Ver más
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Finley was extremely helpful from my first query to helping set up the insurance for my partner. Nothing was too much trouble. He explained everything clearly. Even ringing us back when we emailed a q... Ver más
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Andrew was very helpful in explaining all the cover details and ensured that what we have met our needs as a family. He wasn't very pushy and he answered all my questions patiently. He got us a good r... Ver más
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Buying health insurance is hard with such a wide range of plans on offer with greatly different structure and cover offered. My own unusual circumstances also mean navigating jargon to filter the r... Ver más
Información sobre la empresa
Escrito por la empresa
ActiveQuote is the UK’s leading comparison site and broker of health & protection insurance products including Health Insurance, Income Protection Insurance, Life Insurance and Critical Illness Insurance. We are an independent insurance broker, so we are unbiased and compare products from a range of leading insurers. We deal directly with each insurance company to deliver the best prices available and our team of specialist consultants help find our customers the most suitable policy, often identifying ways to reduce premiums without compromising the level of cover. We partner with a number of comparison websites including GoCo, MoneySuperMarket and Money Saving Expert, who offer our comparison and advisory services to their customers.
Información de contacto
Global Reach, Dunleavy Drive, CF11 0SN, Cardiff, Reino Unido
- 029 2009 0270
- marketing@activequote.com
- www.activequote.com
4,9
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Andrew Gallo was very professional in…
Andrew Gallo was very professional in offering us good advise as to what was available and what it meant. It enabled us to make an informed choice about the level of health insurance we signed up for.
6 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Kerry,
We've received your review and are delighted to hear that Andrew delivered a service you were happy with. Our advisers are here to ensure you are fully informed and that you only buy what you need. This to us is customer service at its best and as it should be. Thank you for sharing your experience with us. We appreciate you taking the time to do so, as does Andrew.
Tracy
Denise Dinneen has again done a great job
Denise Dinneen has again done a great job for me in renewing my health insurance at a competitive rate. Excellent service as always. Thanks Denise.
5 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Andrew,
Delivering excellent customer service time after time is what we do best. We thank you for allowing Denise to help you again this year with your Health Insurance renewal and for taking the time to share your experience with is. We appreciate you doing so, as does Denise.
Tracy
Polite also did his best
Guy was polite and pleasant did his best to try and better my renewal quote, he kept updated of the process.
4 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Kevin,
We've received your review and are pleased to hear that your recent experience was a positive one. Thank you for sharing this with us.
Tracy
Really great experience with Mike
Really great experience with Mike, worked around my busy life and gave simple, honest and relevant advice that suited my situation and lifestyle.
Took all the complexity out of life insurance, and spoke in a friendly manner.
Highly recommend
3 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon,
We've received your review and are delighted to hear that Michael delivered a service you were pleased with and that we can be proud of. As one of our most experienced protections advisers, you were in very safe hands. We thank you for allowing Michael to help you in your search for the right protection insurance and for taking the time to share this with us.
Tracy
Paul Martin was very informative and…
Paul Martin was very informative and patient with all my questions. A great service from start to finish. Thank you.
3 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Gary,
We thank you for reaching out and allowing Paul to help you in your search for the right health insurance policy and for sharing this positive experience with us.
Tracy
Adel was extremely helpful
Adel was extremely helpful, talking me through the details of each option. Also covered all my questions comprehensively.
3 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon John,
We are delighted to hear that Adel in our health insurance renewals department was able to help you this year and answer all of your questions, giving you the peace of mind needed for another year. Thank you for taking the time to share this with us.
Tracy
Highly recommended
Denise has been very helpful and efficient during the process of purchasing insurance that best suits our needs . Always efficient and prompt in dealing with queries. Highly recommended .
Found a great price for the cover .
27 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon,
We've received your review and are very pleased to hear that you found Denise to be efficient and prompt, and that you would recommend our/her services to others. We thank you for allowing Denise to help you this year and for sharing your positive experience with us. We appreciate you taking the time to do so.
Tracy
I discussed private health care with…
I discussed private health care with Andrew Gallo - he was very informative and helpful- I felt reassured when he explained his / Active Quote impartiality.
2 de marzo de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good afternoon Chris,
Delivering impartial advice is what we do best here at ActiveQuote so to hear that you have benefitted from this yourself via our experienced adviser Andrew is so good. Thank you for sharing this with us.
Tracy
Henry Cox
A lovely friendly patient approach to my insurance needs. Listened carefully and understood my unique circumstances and went the extra mile to ensure I fully understood and felt empowered to know what choices to make.
28 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Rosie,
We've received your review and are delighted to hear that Henry delivered a service we can be really proud of. We thank you for allowing him to help you in your search for the right protection insurance and for sharing your experience with us.
Tracy
Terrible customer service
I received an email following my quote that someone would be in touch or I would received mail within 5 working days. A month when by and I heard nothing. I then got a phone call where the caller didn’t disclose who they were or where they were calling from and got my name wrong. I explained I was at work and could speak. They advised they would call back later. Unfortunately I missed that call as I was on the phone. I the received an email stating that as they couldn’t contact me they were processing my application without discussion. Completely unacceptable communication after one phone call!
26 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Christina,
After replying to five 5* reviews this morning, receiving yours is disappointing. The service you've received, or in this case not received is not acceptable and I would like the opportunity to look at what happened. Therefore, if you could provide me with more information, like sure surname, postcode and or your opportunity reference (6 digits), I will take a look. Please end this to experience@activequote.com. I look forward to receiving your email and to providing you with an explanation.
Kind regards,
Tracy
Hannah was very helpful and efficient
Hannah was very helpful and efficient. Thank you.
25 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Beth,
We've received your review and are delighted to hear that you found Hannah to be very helpful and efficient. Thank you for taking the time to share this with us.
Tracy
Choice of custom made policies for everyone
Daniel Ahmed my adviser for active quote was very helpful from start to finish, Private medical health can be a minefield for getting covered for what is important to yourselves and Daniel explained on the choices we have to customise the policy to our exact requirements so we are not paying for anything we cant use.
Thank you Daniel
25 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Brian,
We are thrilled to hear that with the help of Daniel, you were able to find a suitable Health Insurance policy within an industry that is complicated, especially to the untrained eye. We thank you for reaching out and allowing Daniel to help you and for sharing your experience with us and for others to read. Tracy
high quality advice and guidance
Michael was courteous , methodical and very knowledgeable about the health insurance market. He provided clear and tailored advice which was really helpful in shaping our decisions. I would definitely want to speak to him again to help us in the future and would highly recommend him to friendly and family
26 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Denise,
Any customer that would recommend our services after using them shows we have advisers who care and who will go the extra mile to ensure you purchase a policy that suites your wants and needs. Our advisers take a lot of pride in the service they provide, and we are pleased to hear you got to experience this for yourself with Michael. Thank you for taking the time to share this with us. We appreciate you doing so, as does Michael.
Tracy
Good advice and friendly staff
I dealt with Michael Rix, who was fantastic at explaining everything to me. He was also very friendly and approachable. He got me the best price for my policy and, thankfully, stopped me from purchasing one directly from a 3rd party, which would have been of no benefit to me.
4 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Mark,
A big part of what we do here at ActiveQuote is make sure you only buy what you really need, in fact we take a lot of pride in doing so. Not only is this the right thing to do, but it builds trust, which is a very important part of any customer journey. We are delighted you got to experience this for yourself via Michael and thank you for sharing your positive experience with us.
Tracy
Very Helpful and knowledgeable
Very Helpful and knowledgeable. Explained different policies and the difference between them.
25 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
We've received your review and are pleased to hear that you found our adviser to be very helpful. Thank you for sharing this with us.
Tracy
Super helpful and a great result
Leon was helpful, responsive, smart and ultimately got me a reduction in the renewal of my health insurance. I was relieved at how painless and quick the process was. I highly recommend.
25 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
We are delighted to hear that your Health Insurance renewal experience was a positive one, and one that you'd recommend to others. Thank you for sharing this with us and for others to read.
Tracy
Friendly, effective and efficient service
I was pleasantly surprised by the friendly and highly effective service I experienced with Active Quote.
Max was a pleasure to deal with. He was to the point, told me exactly how long the process would take and stuck to that promise, was clear in his explanations, and found me a more comprehensive deal at a lower price (25% lower!) than the price comparison website.
Thank you also Brian for polite service on a separate search.
24 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Larissa,
Real customer service has been lost over the years, but here at ActiveQuote we are very proud to still offer a great level of service to all those who use our services. Our advisers are trained well and each of them make it their priority to ensure every customer is looked after. They will listen to your wants and needs and help you find a policy that suits. This to us is customer service as its best but also as it should be. We thank you for allowing Max to help you and for sharing your positive experience with us.
Tracy
Excellent service from Aiysha
Excellent service from Aiysha. Friendly, helpful and a very competitive quote - she made the whole process very simple.
24 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning Paul,
We've received your review and are pleased to hear that Aiysha delivered a service you were happy with and that we can be proud of. Thank you for sharing this with us.
Tracy
very knowledgeable and patient
very knowledgeable and patient. guided me through each step with care to get me the best deal possible for my given circumstances
21 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
We've received your review and are very pleased to hear that you found our adviser to be very knowledgeable and patient, and who went on to find you a policy that suited your circumstances.
Tracy
Talk to Aiysha
Aiysha was patient, despite me being very busy and and canceling a few times shes sorted everything out with patience and professionalism. Thanks very much
24 de febrero de 2026
Opinión espontánea
Respuesta de ActiveQuote Ltd
Good morning,
We are delighted to hear that you found Aiysha to be patient and professional, two traits that we are proud to possess and what makes for a good customer experience. We thank you for allowing Aiysha to help you in your search for the right Health Insurance and for sharing your experience with us.
Tracy
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