Affordable Car Center Opiniones 

101
TrustScore: 2.5 sobre 5

2,6

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Valorada con 1 estrellas sobre 5

Sold a car with 1 month MOT yet paperwork said 9 months. Fraud. Sold a car with no valid service check in the last year, especially since it had another owner since the previous service. Sold... Ver más

Valorada con 5 estrellas sobre 5

I swapped my ford focus for a lovely vauxhall corsa at this dealership. Overall staff are very helpful and they have great selection of used cars.

Valorada con 5 estrellas sobre 5

I must say my visit and new car purchase with this dealership was very pleasant. The staff were very helpful vehicle I purchased was as described.

Valorada con 1 estrellas sobre 5

Avoid, avoid - bunch of scammers! Terrible hidden problems with the cars they sell! Oil leaks, problems with a turbo engines, wrongly fitted parts. Fake warranty advertised, paperwork not filled prope... Ver más


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2,6

Malo

TrustScore: 2.5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

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40 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

bad bad company DO NOT BUY FROM HERE…

bad bad company DO NOT BUY FROM HERE bought a bmw 1 series convertible the roof doesnt work the shock absorbers snapped the DPF filter was previously welded and done badly because after i bought the car that broke. the repairs cost
me 1200.00 and within 6 weeks of buying the car ive had to buy a new car. my garage actually lifted
the car on the rack dragged me from there waiting room and showed me the shock absorbers were shot to pieces that the whole underneath of the engine was completely
rusted. whats worse is i was putting my children in the car uner the impression it was safe! tried to them they dont reply wont take any responsibility for any ‘3 month warranty’ despite them declaring i had warranty when i bought the car. reported them to watch dog motor ombudsman now
im leaving you a review you deserve.
shambolic !

7 de diciembre de 2024
Opinión espontánea
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Respuesta de Affordable Car Center

Hi Mike
Please get in touch so we can resolve your issues.

Valorada con 1 estrellas sobre 5

Avoid at all cost

Avoid at all cost . Was sold a car that is not road worthy.in fact very dangerous. Came with a so called genuine MOT ? . It’s going to cost me a small fortune to get it put right. Have emailed the company several times with no response. How they can rip people off like they do should not be allowed. I am disabled and now have no transport. Just goes to show these people don’t give a toss as long as they get your money

22 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

After all the bodges on my car I then…

After all the bodges on my car I then heard from vosa that I needed mot inspection as mot cancelled ,inspected needed about another 4 k spent on it severely corroded cracked transfer box spilling oil had to get rid of car lost a fortune well conned avoid or get car checked immediately or take the risk

4 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid Avoid Avoid

An absolute waste of time after they promised the car is in excellent condition 10/10. Drove down their garage and had a look @ an A8 i was interested in and big surprise there… the 10/10 vehicle promises became 7/10 in my opinion. I asked them over the phone if there are any kind of fluid leaks, bodywork in good condition etc and been guaranteed the car is in pristine condition and no better car like that one out on the market. An absolute bulshit full of oil leaking bottom of the engine, missing under-trays but been told they can order them 😂 no problem..multiple scratches deep to bare metal, roof trims lacquer peeling and the list go on. Not something that someone can accept at a vehicle worth 15K. All this been said I would recommend you all to read the reviews and pay attention to what people’s said here and preferably to avoid this place. Good luck

10 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

My visit to affordable cars was great

My visit to affordable cars was great. Very impressive showroom - certainly different to all other car dealerships I've been to in the past! Smiley Syed was very generous with his time. Happy to answer all questions and allowed me space when needed to see the vehicle on my own. He was even happy to accompany me on two separate test drives, just to make sure I was absolutely happy with the vehicle. If you see a vehicle you want, do not hesitate to go and visit - you won't be disappointed!

2 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a little motor for my daughter…

Bought a little motor for my daughter last year.
Was a good experience from the guys at the garage showed me my options I bought a different car from the one I was originally viewing
It needed an ac regas 2 weeks later but I rang the garage and they sent me to one of their garages and sorted it while I waited.
She's over the moon, still. Thanks

1 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good overall experience can’t complain

Good overall experience can’t complain
Got my first car from here no issues they let me test drive a variety of different cars. And talked me through all the different models and types helping me choose something both affordable on price and cheap on insurance. I also got 12 months AA breakdown cover however I don’t see myself using this as the car is so reliable. This is a genuine review no complaints from me

9 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointing Experience with Sexist and Unprofessional Service

I recently had a deeply disappointing experience while purchasing my first car, and I feel compelled to share my story to warn potential customers about the unprofessional and sexist behaviour I encountered.

I found a car that I really liked and decided to test drive it. During the test drive, I noticed a weird sound, which was mentioned to me, and I was assured it would be fixed before the purchase. Two days after viewing the car, my boyfriend and I went to collect it. Jay, the guy who handled the paperwork, repeatedly ignored me and only spoke to my boyfriend, despite knowing I was the one buying the car. He even asked my boyfriend twice if the car was really under my name, and after I paid for it, he shook my boyfriend's hand instead of mine. This blatant sexism was extremely off-putting, but I chose to ignore it because I really wanted the car.

Three days later, the car started making a strange noise again. We called Jay, who asked us to bring the car in the following Monday. Since I couldn't take time off work, my boyfriend took it in. Despite Jay initially suggesting Monday, he later told my boyfriend he was too busy to look at it. My boyfriend insisted on bringing it in as he had no other day off, and Jay eventually agreed. Upon arrival, a mechanic examined the car and advised not to drive it back as it could break down completely, meaning I'd lose all my money.

The car was kept for over a week at their mechanic, who replaced the chainbelt and water pump. While I'm glad these issues were addressed, it's unacceptable that I was sold a faulty car in the first place. To add insult to injury, over a month later, I still hadn't received my V5C. When I contacted the DVLA, they informed me that the garage never sent it off, so I had to pay £25 to get it myself. Jay refused to reimburse me for this expense, despite it being his fault.

Overall, my experience was marred by Jay's lack of respect and professionalism and the blatant sexism I faced. I want others to be aware of this before considering doing business with them. The attitude and service I received were completely unacceptable, and I would not recommend this dealership to anyone.

10 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Liars!

This dealership told me I wasn't allowed an AA vehicle inspection, when they are AA approved and have to meet the AA conduct standards.
I had to involve the AA because they didn't want to return my deposit after they denied me having the car inspected.
They lied to the AA about the inspection, lied about the deposit and are in my opinion completely untrustworthy.
Do not buy at a distance with this company, you can't trust them. If you pay a deposit, do it with a credit card. Confirm everything you discussed with them in an email and keep all copies of any communication you get from them.
Luckily I had evidence they lied, which I provided to the AA and I was in the process of issuing a small claims court action against them when the AA were finally successful in getting my money back.
Read as many reviews about this company as you can, on here and Google, then decide if you want to spend money with them, I wish I had done that first!

30 de abril de 2024
Opinión espontánea
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Respuesta de Affordable Car Center

Paul, Firstly, i want to say i am disappointed with the lack of truth behind your review. Whilst review platforms are designed to explain and talk through your experience, they must remain factual to prevent any unfair slander. You had reserved our less then three years old ŠKODA with Maindealer history and were given a price for your Fiat 500 Cat S part exchange you then wanted a big chunk of car price and also retail money for your Fiat, we then negotiated on price and you left a deposit. you chose to leave a deposit on the vehicle which would have been refundable and also clearly did get refunded. There was outstanding recall on the vehicle which we got carried out by MainDealer after you had placed a deposit furthermore MainDealer done a full inspection while the car was there and gave us a green report. You then wanted a new mot on the vehicle which got carried out and was also a straight pass. You requested to have AA inspection booked our colleague said it’s not required as it’s just had Maindealer approve the vehicle and a new mot carried out but if you wish to pay for an inspection at your expense you may do so. You then couldn’t get funds together to pay for the car you started coming with excuses to refuse the vehicle on the basis that we refused an AA inspection we had no reasons to refuse.
I will always accept and acknowledge where we have fallen down in our process, but this - is not one of those times and in future would appreciate leaving honest feedback for a business you choose to deal with or nothing at all.

Valorada con 1 estrellas sobre 5

Avoid at all cost

Avoid at all cost they sold me a car with serious hidden defects. Brake pads fitted over dangerously worn brake discs, brake sensor removed and the wrong coolant which now needs to be flushed. Buyer beware. Please read all the other one star reviews on this rogue dealer.

29 de septiembre de 2023
Opinión espontánea
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Respuesta de Affordable Car Center

Hi Ian, it is really disappointing to read your review. We strive to give our customers a great experience and I am sorry this was not the case for you. We have searched your name and it looks like you have purchased a vehicle from us over 6 months ago and their has been no communication noted on system regarding your claim. I would like to look into this further and would appreciate it if you could contact me directly.
Jay Bains

Valorada con 1 estrellas sobre 5

Avoid

I strongly advise against engaging with this company if you value the safety of yourself and your family. My personal experience with them has been alarming and potentially life-threatening. They sold me a car without disclosing its full history, which resulted in a situation that endangered both myself and my children.

Upon further investigation, I discovered that the car had previously been sold at a salvage auction, was stolen and subsequently recovered, and had sustained significant damage. This critical information was withheld from me during the purchasing process, and I would have never knowingly chosen to acquire such a compromised vehicle.

Efforts are underway to return the car and secure a refund promptly. However, should this resolution not materialize in a timely manner, I am prepared to involve the authorities, including the police, due to the inherent danger posed by the vehicle.

Additionally, I have taken steps to report this matter to Trading Standards for their attention to potential dealer fraud and criminal activity.

It is my hope that by sharing this information, others can be spared from similar risks and experiences.

8 de abril de 2024
Opinión espontánea
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Respuesta de Affordable Car Center

Hi Aiste, We have looked at our records we have not sold any vehicle in a state you are addressing. we also checked our records and confirm we have not dealt with any complaint relating to above with the given name or email address or contact number. We are not sure why you have left negative feedback. If you want you can get in touch with our after sales team to resolve any issues or queries you have and we would love to do business with you in future. Thanks

Valorada con 5 estrellas sobre 5

Would use again in future

We went in on the off chance to have a look last week, spoke to Jay on Saturday. Very knowledgeable and knew their stuff, had a test drive there was no pressure for a sale. We ended up coming away with a part exchange, good price offered for ours. Thank you very much and would highly recommend Affordable Car Centre Bedford.
Would use again in the future.

31 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Excellent car but abysmal afterservice

My experience is in two distinct parts. Firstly I am very pleased with the car I purchased here - excellent price and condition. I have since taken it to a manufacturer's dealer who have done a major service and confirmed that it is in very good condition - just some corrosion on one rear spring which I decided to get replaced out of caution.

Secondly the not so good part. A few days after making the purchase I phoned them up to arrange an extended 3rd party warranty that they sell. After reading the small print I decided to cancel this within the statutory 14 day cooling off period. Auto Select won't deal with me direct as it was purchased through Affordable Cars, and the latter are refusing to refund my money for the warranty, claiming that the policy started the week before the start date clearly stated on the certificate, placing my cancellation outside the 14 day window. Since everything is in black and white on the policy and the law is very clear when the 14 days starts this is laughable. I have contacted Citizens Advice who are referring the matter to Trading Standards and it looks as if I may have to go through the Financial Ombudsman. As the company doesn't have a leg to stand on it seems to indicate a business suicide wish which is hard to understand. Why would you want to wreck your reputation in this way when you have nothing to gain?

29 de febrero de 2024
Opinión espontánea

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