Airtickets Opiniones 

Es handelt sich hierbei um eine Firma die hauptsächlich aus Griechenland agiert und Bedienstete in Deutschland hat.
Von Betrug bis Kreditkartenmissbrauch wird da alles durchgeführt.
Wir arbeiten gerade an einer Sammelklage also wer ebenso von diesen Betrügern reingelegt wurde darf sich an folgende E-Mail wenden.

Email: stenzelm782@ gmail.com

After I purchased my tickets on their site I came across this list of reviews. The reviews were mostly terrible. I was very concerned. I purchased a round trip from Cincinnati, Ohio to Bangkok, 3 flights each way. Purchase was made about 60 days before the flights. I received my receipt within 15 minutes of booking and then later received a couple of emails asking window or aisle seats and then for passport information. Email communication was answered within 24 hours. I didn't contact them by phone. It looks like most of the bad reviews are from people that 1) changed their reservation or 2) had a problem getting their name correct on the ticket. My experience with them was very good.

Never use them, bunch of useless liars! Swapped the name and last name around on tickets and we were not allowed to travel and then told me the ticket was issued by the airline who confirmed their ticket numbers are not the same number sequence. Hold on forever for thento asnwer to be told you made the error. Certaily think i know my first name and my last name!!!

No one is picking the phone for hours! their website is not working and their app is not working too.

This is the most appalling experience I have had with any booking company ever! The guys say online that it is free cancellation/change. I have done this before through other agents, and when they said free cancellation, it meant that I would lose a bit of money for cancelling. For these guys, it means the other way round; You will lose the majority of your money and get some peanuts back.
When I asked why this was not clear on the page, they said it was. So I had plenty of time in hands to go through the process of booking again JuST to see if it is true; Well, it is not mentioned any where unless they let people know after they have paid for the ticket.
So frustrating really, we work so hard for them to take our money with a click.

No confirmation, iam not sure if I got a ticket or no. Iam 46 min on a line waiting for customers service and no body picked up Yet.

i entered all the info, clicked for payment and after while returned to payment page.
There is no information if payment is successful or tickets bought?
I STILL DO NOT KNOW IF U HAVE THE TICKETS or NOT. !!
it was the first time i used and the last time.

Got my name wrong on the ticket.
Customer contact number never got picked up.
Waited for 15 minutes on an international phone number.. and no one was there
Thank you..
#update:
Tried the customer service in germany and they picked it up, fixed my problem, which is nice ..

Ganz schlecht... Ja nicht Buchen..
Nach ein paar tagen bekommt man ne Mail vonwegen reservierung storniert das geld wurde aber schon abgezogen.. Nun sitz ich hier habe mein Flug nicht welcher ich bezahlt habe !!! und erreiche niemanden.. per Skype Telefon und email bekommt man niergens eine antwort... Mal schauen ob ich mein Geld jemals wider sehe...

Update: I made it to Tokyo! It all worked out fine!

Booked a return flight to Tokyo from JFK, NY a few days ago. After purchasing, all went well and received my confirmation/e-ticket all within a half hour.
After a few days I wondered if there was anything else I can do to double check on my reservation and see that I'm all set.
I decided to check some reviews to see how it all went for others and was met with this absolutely terrible score. My heart sank, I panicked. I saved for so long to be able to go see my love and I thought it was all ruined, quite like the rest of the customers.

I luckily came across a 3 star review, mentioning how he went to his airlines website, entered his confirmation #, and seen it was all okay.

I pretty much did the same for mine (ANA) and it seems I'm alright as well... These reviews scared the hell out of me and for now it seems that it's all well and I'm set to go!

If I happen to remember, I'll return back to this forum and update with 5 stars, assuming all goes smoothly.

Their system could not verify my booking and it was automatically cancelled. I had to wait a few days to get my money back, but they did not refund the full amount. I have been trying to get all my money back to no avail. Every time you respond to there e-mail somebody else replies. Horrible service.

This is completely unprofessional, I booked a flight a couple of hours later says that there was a technical issue and my booking couldn't be processed after they received the money and Now I'm in the loop of trying to get my money back.

Achtung: es gigt kein Ticket.... am nächsten Tag kommt mail Stornierungsmail! "Abbruch wegen falsch kalkuliertem Preis"
Geld wird Abgebucht... Rückerstattung dauert .... Diese Einrichtung arbeitet mit den Geldern!

Cannot contact them!
Booking through Airtickets has been a dreadful experience.
1) During the ticket-buying process they deceptively advertise a sort of "insurance" for changing one's ticket, which LOOKS as though it will protect you from extra charges by the airline. Wrong--it only means you pay more so that Airtickets won't charge you for changing. But you find that out when you view the receipt.

2) They don't ask for your passport information during the ticket buying process, then send you emails saying that this information is necessary for your travel, but have no online outlet to manage your trip through their website, and all the email responses in respond to my inquiries are "do not reply to this email" types. It is almost impossible to reach these people.

3) The website is poorly organized and extremely slow to load.

Pay the extra, if you need to, and order tickets through a reputable company.

honestly this is the worst site to book tickets i have ever came across in my entire life.. first they tell me your booking order is complete and then they tell me it is cancelled.. come on if you cant work like a company you better not be in business... they are telling me my money will be in account within 1.5 days.. it is so inconvenient .. if you knew my ticket would be cancelled due to security purpose you shouldn't have even accepted my payments... highly stupid site..dont ever use the site or else you run through numbeous problems

DONT EVER USE THEM!!
I went through SkyScanner and they directed me to AirTickets to proceed my payment, after the process was done, I got a message "sorry, your payment didn't go through as the tickets are not longer available". At this point I thought I took to long, so I proceeded again and got the same message. I checked my credit card and I got the 2 transactions "pending". I don't know what to do?! Should I wait and see if they disappear? Should I call the bank and cancel my credit card?
Did some research and they are based in Greece, F&%^**%!! :(

So you guys have me very nervous. I booked a RT ticket Denver to Bangkok for $820, much cheaper than I could find elsewhere. While inputting my email address I had entered it as gmail.vom instead of gmail.com. When I called, I waited on hold for 5 minutes and got it all sorted and got my confirmation email seconds later. Then, I went to the United.com website and entered in my confirmation number and was able to access all of my itenerary/change my seats etc. So I am hoping that this is not a completely scam website. My guess is that many people have easy, successful bookings and don't run to this forum report smooth travels. The ones that do have a bad experience will have much more invested in the experience and will write a bad review.

Summary: I have had a smooth booking with access to my airline's website/flight info. I have not traveled yet, but it looks promising. I will report after.

SCAME ALERT
Warning: do not book with Airtickets

Card was charged incorrect amount and flight itinerary had COMPLETELY different dates.
When I called to get this corrected they told me I would need to pay $400EU (more than the actual return flight)

Customer service was TERRIBLE. Was promised call back from agent Madalina and supervisor - nothing. Turns out she wasn't even on shift at the time she promised me a call back.
Had to spend over 4 hrs on the phone to even get a partial refund when I had proof that the correct booking information was entered. Was kept on hold for 1 hr while Luminita "wrote an email" to request my refund.

Will never deal with them again

Firstly I was actually charged R666 more than what I was invoiced for.
After finally recieving feedback I was told that the difference was due to the fluctuation in currency. Shouldn't I then be provided with an updated invoice?
The contact details, namely support doesn't exist.
They charged me for 4 online check-ins and after calling the airlines today found out that they have not reserved seats for my family and I.

Kein Impressum auf der Website und in den AGBs eine griechische Adresse! Nein Danke!