Very helpful from the very start- much better than another provider I was going through at the same time. Process was easy and help provided all the way. Communication was excellent and prompt. Funds... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I had a great experience dealing with Black Lab Loans, particularly with William. What really stood out was the personal service. These days, dealing with banks and online lending can feel l... Ver más
La empresa ha respondido
So far has been good. Just not super impressed with being told I’ll be good to get 30k loan but only getting 25k. The communication lacked there. I understand why I was given less and still apprecia... Ver más
La empresa ha respondido
I'd like to give alex bank and BIG thank you for allowing me to buy a new car, the whole process was nice and easy to do and i would highly recomend them to family members
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We’re a digital bank built by an energetic team who have decades of experience inside traditional banks - meaning we’ve had a front row seat to what works, what doesn’t, and what’s possible. So, we know we’ve got what it takes to build Australians a better banking experience, that’s simple, easy to use and understand. We’re built from the ground up and not tied down by ‘old banking ways'. Instead, we’ve built new ways, that make us more efficient, and saves our customers time, stress and pesky banking fees!
On a mission to become Australia’s flexiest bank
Escrito por la empresa
Información de contacto
L10, 100 Creek Street, 4000, Brisbane, Australia
- 13 ALEX
- hello@alex.bank
- www.alex.bank
4,8
Excelente
868 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
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Good cust service
19 de marzo de 2026
Opinión espontánea
Respuesta de Alex Bank
Thanks for the review Bayoen!
Helpfull and friendly
Being kept up to date with my loan with helpful and friendly staff.
20 de marzo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Georgina!
Respuesta de Alex Bank
Thanks for the 5-star review Paul. Glad you found the process quick and easy!
Highly recommend Alex Bank.
Highly recommend Alex Bank.
Fantastic customer service.
Easy smooth process.
25 de marzo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review and recommendation!
Respuesta de Alex Bank
Thanks for the 5-star review!
Amazing helpful no dragging the process…
Amazing helpful no dragging the process out and can get in contact easily and English speaking custservice people
25 de marzo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Angela!
It was a good experience thanks
23 de marzo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review!
Respuesta de Alex Bank
Thanks for the 5-star review Peter. Quick and easy is great feedback!
Very good support
24 de marzo de 2026
Opinión espontánea
Respuesta de Alex Bank
Thanks for the review Kaitlyn. Glad we were able to support you through the process!
Respuesta de Alex Bank
Thanks for the 5-star review! Look forward to you coming back to Alex.Bank again.
Personal loan
Quick turn around and good rates.
Found them through a broker and would use again.
5 de marzo de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Aurie!
Super easy
It was super easy to apply and get my loan. Highly recommend Alex Bank plus Qantas points
5 de marzo de 2026
Respuesta de Alex Bank
Glad the process was easy Iain! Thanks for the 5-star review.
Respuesta de Alex Bank
Thanks for the 5-star review!
Quick and easy to deal with
Quick and easy to deal with. Finance was agreed to within a very short timeframe and at a great interest rate.
26 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Moenier! Glad you found the Alex.Bank process quick and easy. We aim to please!
Everything went through quickly and…
Everything went through quickly and easliy
Only gripe i have is that the banking app is a bit clunky, aside from that no issues 🤙🏻
2 de marzo de 2026
Respuesta de Alex Bank
Thanks for the review and sharing your experience Kai. If you have feedback on how we might uplift your app experience we would love to hear it at hello@alex.bank.
This company was fast and everyone I…
This company was fast and everyone I talk to was so helpful.
23 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review!
Im very happy with the product
Im very happy with the product. I thought it was competitive. The systems they have in place are easy to use. They have always got back to me promptly if I haven't been able to get through to them. I would not hesitate to recommend Alex Bank
17 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Robert. Delighted that your experience with Alex.Bank was a happy one!
Very professional and quick process.
10 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Stefan!
Super easy to set up and use
Super easy to set up and use. Whole process was instant and really clear to navigate. Made banking simple and stress-free.
13 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review Kelly! We at Alex.Bank aim to please!
Easy process (Id verification was a…
Easy process (Id verification was a pain) but good interest rate and very user friendly
11 de febrero de 2026
Respuesta de Alex Bank
Thanks for the 5-star review and feedback Cody! Glad you found the process overall user friendly.
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