Allaboutliving Opiniones 

19
•
TrustScore: 4.5 sobre 5

4,3

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Información sobre la empresa

Información proporcionada por diversas fuentes externas

All About Living Displaying the largest selection of fireplaces and gas fires in Leicester, situated on Hinckley road in Leicester.


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4,3

Excelente

TrustScore: 4.5 sobre 5

19 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(19)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Charlton and Jenrick

I placed an order for a Charlton and Jenrick electric fireplace. Paul who i spoke to gave me great advice on the choice of which fireplace would be best suited. As a trader Paul arranged for a great discount. We had a few hiccups related to the product but Scott kept in touch gave me a few alternatives to choose from if I wanted the product earlier. So personally I can only say a big thank you to both Paul and Scott for keeping on top of the order and communicating each step. Will for sure be using these guys for my future products. Thank you and keep up the great work.

4 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb Retail Experience !

Superb family run business who will move heaven on earth to help you . Everyone is so friendly and welcoming and genuinely want to support you. Massive shout out to Scott who is superb and always tries to help and provide advice with your interests at heart.....keep up the great work ! Stuart (Market Harborough)

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can’t praise the service enough we…

Can’t praise the service enough we travelled over 2 hours to view purchase and take away a media wall fire.the lads went above and beyond to help us will definitely recommend this outlet

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Thank you for your review, we are delighted to hear that your are happy with your new media wall and the service that we provided.

Valorada con 5 estrellas sobre 5

Absolutely faultless. Scott you were amazing!

I came across all about living online and saw a fire on their instagram and messaged. It was in the evening but to my surprise Scott replied almost instantly! The next day I called the store and got my beautiful Celsi dlx ordered. Scott gave me lots of info over the phone and different options, at no point did it feel a hard sell. To the point I worried if it was to good to be true as it had gone SO smoothly, I was wrong! The knowledge and service provided was spot on. They are hours away from me so delivery did worry me… faultless again. Arrived quickly, when they had promised and in perfect condition. I have now installed this into my media wall and it is absolutely stunning. Thank you Scott - I will recommend you over and over!

8 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Jade, thank you so much for your review Scott really appreciates your feedback. The Celsi DLX is one of our most popular media wall electric fires and I am sure you will have many years of pleasure from it.

Valorada con 5 estrellas sobre 5

Great service

Great service - ordered an electric panoramic fire on the Friday and it was delivered on Monday. They were happy to answer questions before I purchased and they offer the best prices on the products I was looking at. I would definitely order again

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Liz We are pleased to hear that you are enjoying your new media wall fire it was a pleasure helping you with your purchase.

Valorada con 5 estrellas sobre 5

Amazing from start to finish!

I ordered a Celsi media wall from All About Living on Tuesday, for fitting this Monday coming. I received a call from Paul in logistics to arrange delivery on their own van rather than a courier. It was delivered on Saturday morning! Driver was extremely helpful, he also rang when he was on the way couldn’t fault the service.

14 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Eve Thank you for your review it was a pleasure being able to help you with the purchase of your media wall fire.

Valorada con 5 estrellas sobre 5

Great service!

I ordered a fire,which was delivered within 2 days.Unfortunately the fire was damaged quite badly,i went straight into panic mode,but didn't need to worry as after speaking to Scott it was all sorted and a new fire was delivered within a couple days!
I can't thank them enough for this wonderful service and my fire looks amazing!

11 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Louise thank you for your delivery we are pleased to know that you are happy with your new fire.

Valorada con 5 estrellas sobre 5

Great service

Great service, my new wood burner was delivered by their own driver / van the price was the best I could find and delivery was within 48 hours.

10 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Balvinder, thank you for your review for your new wood burner. We are delighted to hear that you have been pleased both the product and the service we provided.

Valorada con 1 estrellas sobre 5

scheduled delivery was 3 days late etc

scheduled delivery was 3 days late. Item arrived and was damaged. Customer service diabolical. No resolution found and gave up trying to get them to respond or help. Ended up with a "second" that cost me money to make good. DO not use this company.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Carolyn, thank you for your review and we are sorry that when your stove was delivered it had a blemish in the paint. We did offer to exchange the stove or the door but you decided you would rather your fitter sprayed it so we refunded you £25 to cover the cost of the paint. We are sorry that you were disapointed with the outcome.

Valorada con 1 estrellas sobre 5

I made my order on 27th September for…

I made my order on 27th September for ACR Trinity Electric Stove and Gloss Black corner unit , paid £873.05, On the website it was showing only 1 available,
Delivery arranged for 30th September

I get a phone call from All About Living on 29th September, They wanted to change delivery date because didn’t want to use a courier company, but wanted to use own transport, so new delivery date was set for 8th October 2025

All About Living never communicated a delivery time for the 8th October and I wasn’t sure after seeing only one ACR Trinity Electric Stove being available on 27th September.

I want my money back £873.05 and have consulted Nat West Credit Cards who will take up my case through a retail dispute if my refund isn’t acted on

8 de octubre de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hello Ivan, as we only had one of the items available we called to arrange delivery for the 8th on our own transport in order to avoid the risk of any damage as you have stated. You emailed at 16.28pm on the 7th to cancel your order, we tried to call you at 16.34pm to ascertain why you wanted to cancel but could not reach you, we have called you twice since as we still have your product. I can confirm you have also been refunded and can only put this situation down to some sort of miscommunication but without being able to contact you it's difficult to understand why you felt we were not going to deliver as you agreed during the initial phone call.

Valorada con 5 estrellas sobre 5

Excellent Product and Customer Service

Bought a new media wall fireplace from All About Living and they exceeded expectations. Very competitive pricing, choice of delivery date (from the next day) and I was kept informed throughout. Would thoroughly recommend.

18 de febrero de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Dominic,
Thank you for your review. We're thrilled you had a great experience with your media wall and the sales team. We look forward to assisting you in the future, should you need any further help!

Valorada con 5 estrellas sobre 5

Excellent customer service from 'All…

Excellent customer service from 'All about Living' after a very disappointing experience with another company who advertised the same stove.
The electric stove I wanted arrived in the late evening (pre-arranged by 'phone) and many thanks to the company's driver for bringing it into our sitting room. It was well packaged and at a very competitive price. Communication was polite, informative and helpful, unlike the previous company. My only quibble is it is difficult to register as the serial number is not obviously visible.

7 de marzo de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Hi Helen,
Thank you for your thoughtful review! We're delighted to hear yourstove arrived safely and on time. We'll be sure to pass your kind words along to our driver and sales staff. We also appreciate your note about the serial number visibility - that's really helpful feedback and something we'll look into improving. Thanks again for choosing All About Living.

Valorada con 5 estrellas sobre 5

Absolutely outstanding customer service and prices

Absolutely outstanding customer service. I don’t normally spend time writing reviews but this company has gone above and beyond for me. I ordered a media wall style fireplace on the Saturday evening for delivery the Monday. They called me Monday morning to say the glass had broken on the fire I ordered and offered me a totally free upgraded fire (which I checked out and cost a good £500 more) And they then delivered on the Tuesday so only a day late and with a great upgrade. My joiner was able to fit it the same afternoon and it looks fab. I spent a lot of time looking around and this company was the cheapest. Initially I was concerned that it was ‘too good to be true’ but absolutely not. Fantastic company, I wish more companies treated customers like this. We will be ordering another fire for our newly renovated kitchen soon and will 100% be using All About Living Ltd again. Thank you team, it’s so nice to feel valued in this fast moving commercial world.

25 de febrero de 2025
Opinión espontánea
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Respuesta de Allaboutliving

Thank you so much for your fantastic review! We're thrilled you're happy with your new fireplace and the upgraded model. Our team always strives to provide great service and quick solutions, so its great hearing your experience can reflect that. We appreciate your kind words and we look forward to helping you with your next project in the future!

Valorada con 5 estrellas sobre 5

Brilliant customer service and products

Brilliant customer service, bought fire which was delivered by company’s own driver and van. Really helpful and honest staff, a company that is good to its customers and provides quality products

1 de septiembre de 2024
Opinión espontánea
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Respuesta de Allaboutliving

Hi Steve, thank you for taking the time to review us. We hope you can recommend our company in the future!

Valorada con 5 estrellas sobre 5

New fire purchase

We were looking for a replacement “real flame” gas fire. The staff member dealing with us was very knowledgeable, friendly and professional and gave us lots of useful advice, including identifying suitable models to choose from based on size and flue type. We made a purchase and have collected our fire today from another friendly and efficient professional. It is exactly what we were looking for. In the showroom there is an extensive choice of fire types and surrounds. I would highly recommend this company.

17 de agosto de 2024
Opinión espontánea
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Respuesta de Allaboutliving

Thank you Karen for your review, we appreciate your words recommending us and we hope we gave 100% encourgement that should you need advice you'll return to us in the future.

Valorada con 5 estrellas sobre 5

Superb company to deal with

I was searching the net for a particular Dimplex fire. I came across this company whose advertised price was very competitive. Having no previous experience with them, I looked at their reviews, which were positive. I ordered the fire through their web site. After this initial ordering, I was deciding whether to add a hearth and false flue to the order. I phoned the company and was answered by a lady who could not have been more friendly, helpful and knowledgeable about their products. I did phone them another couple of times to clarify a couple of points, and again, she was brilliant. On the day of my delivery, due to circumstances at home, I needed to know the delivery time. I phoned the company and a man answered the phone. Just like the lady before him, 100% friendly and helpful. In conclusion. Allaboutliving couldn’t have been more professional. There sales/enquiry team are a credit to them. Highly recommend them.

15 de enero de 2024
Opinión espontánea
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Respuesta de Allaboutliving

Hi Robin
Thank you for taking the time to write a review. It’s great to hear you are enjoying your new Dimplex fire 🔥 we will pass on your compliments to the relevant members of our team.

Valorada con 5 estrellas sobre 5

Excellent price, service and attitude - thank you

I wanted a Gazco Huntingdon 30 electric stove and the prices on companies websites varied wildly.
I emailed a few, only one took the time to ring me - All About Living.
Their price was the best, their delivery was included and they promised AND delivered in less than a week.
The delivery driver was more than helpful, even rang me twice on his way to keep me updated.
The driver point blank refused a tip, saying it was his job to help and that he was happy to do so.
This kind of helpful friendliness is not often found, so, thank you, All About Living - you promised and you delivered, EXCELLENT.

13 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

Ordered a Huntingdon 30 electric fire at a great price
Staff on the phone were great and helpful
Received order confirmation and when fire was ready to devolved the delivery driver called me to confirm
Fantastic service and customer support
100% recommended 👍👍

18 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely excellent

A review on behalf of Dr Dewhurst : absolutely excellent, sorted out a fire for an unusual, non-standard builder's hole fireplace. Very efficient service, clean and tidy when they fitted the fire. I would definitely recommend them to any friends or acquaintances. Paul found the perfect fire which was a perfect fit!

21 de febrero de 2020
Opinión espontánea
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Respuesta de Allaboutliving

Hi Dr Dewhurst, thank you for your review the fitters are delighted they you are happy with your new fire.

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