Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Say they are female friendly but hosted (twice) a men's group focused on rolling back women's rights, healthcare, and bodily autonomy. In 2026 this is mental- with a high proportion of your staff bein... Ver más

Valorada con 2 estrellas sobre 5

Read the reviews about the event they hosted - they see it as a business opportunity. I wonder what the events they will be hosting next will be. I will never drink or eat here again disgusting!

Valorada con 5 estrellas sobre 5

Had a wonderful experience at All Bar One in Glasgow in early August 2026. Three lovely, friendly members of staff could not have been more helpful or made us more welcome. These young vibrant waiting... Ver más

Valorada con 1 estrellas sobre 5

All bar one Victoria are aligning themselves with male activists who hold events about restricting women's rights. Our ancestors who fought for them very rights would be turning in their graves. As a... Ver más

Información sobre la empresa

  1. Restaurante
  2. Bar
  3. Café
  4. Coctelería

Información proporcionada por diversas fuentes externas

Welcome to All Bar One | Food, Wine & Cocktails in Stylish City Centre Bars


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

279 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,2

Todas las opiniones

(279)

58 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

So over priced for the food

So over priced for the food. So the all bar one at O2, uses tge same method as uber for pricing,£8.30 for a beer, but if not bust £7.80. In bristol same beer us £5.50, then the food 9.5 for chicken scewers,but when they came out there were just 2,combine that with the other 4 dishes totaling £55, so small portions, we endedup eating a burger elsewhere not because we are greedy. Not likleh to use all bar one again

7 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience at All Bar One

Had a wonderful experience at All Bar One in Glasgow in early August 2026. Three lovely, friendly members of staff could not have been more helpful or made us more welcome. These young vibrant waiting staff are a credit to the hospitality trade and to the brand. Had low expectations given that this is part of a national chain but the food was also very good and reasonably priced and the staff went to extra lengths to ensure that mu husband who has coeliac disease had all the information he needed to feel safe and make good choices and the chef also went the extra mile to accommodate his need. We will return with pleasure and will recommend to others. Thank you very much and well done to Morgan, Miranda, Gustav and the chefs.

7 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

brunch was so bad

brunch was so bad! had 3 drinks in total and was left the last 45 mins. waitress was so lovely but would not recommend.

12 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bad service and overpriced

We ordered food and drinks at Birmingham airport on 20/6/26. We waited around 30 minutes for the food to arrive, which came one plate at a time. The staff forgot about the drinks and after politely reminding them, they took another 15 mins to bring them. The price of the food and drinks does not reflect the level of service you might expect and of course, be mindful of ordering if you have a flight to catch in the next hour or two! Overall, pretty poor value for money (overpriced) and very bad service - won't be calling in again anytime soon.

20 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent.

My Wife & I flew from Edinburgh airport on June 22nd 2026 & attended the mini All Bar One restaurant for breakfast at about 4.30am. The breakfast was very good, not bad value considering airport prices & we'd like to mention the waitress who served us named Shannon. A very polite, friendly & helpful Lady who, given the time of day was extremely cheerful, which a lot of people aren't. She is a credit to the company. Adrian & Lorraine.

22 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Bad Food Service, Good Drinks

I ordered one side dish of chips/fries…three drinks and over an hour later, the fries never arrived. Slow kitchen service but good drinks. I heard other people canceling their order for salad because they had waited over an hour also, so I canceled my order as well. Maybe the goal is to just get people drinking more, but the service level on the food side was terrible. I’ll go elsewhere next time…too many other options to sacrifice good service.

19 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointing experience at All…

Very disappointing experience at All Bar One Windsor.

Our initial waitress was lovely and kindly brought our drinks to the table, which gave us a good first impression. However, when we wanted to order food, the service quickly went downhill.

We waited quite a while trying to get the attention of staff who were standing behind the bar chatting. Eventually, another waitress came over and simply told us to use the app to place our order. As there wasn’t a single other customer in the restaurant at the time, I asked why a member of staff couldn’t just take our order. The response was simply, “You use the app.”

At that point, we decided to leave and spend our money elsewhere.

I genuinely don’t understand why All Bar One chooses to deliver customer service in this way. Technology should enhance the customer experience, not replace basic hospitality. With so much competition in Windsor and an empty restaurant, you’d think providing attentive service would be a priority. Unfortunately, this experience left us feeling unwelcome and undervalued as customers.

1 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

ALL BAR ONE WIMBLEDON FANTASTIC EVENING

ALL BAR ONE WIMBLEDON
A great evening with friends. Lovely air-conditioning, great food and great drinks ! Fantastic service from Jacopo who really looked after us. He is a great asset to the team with his dedication to great service !! 5 Stars

30 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Formal Complaint Regarding Service and Management Conduct



I am writing to raise a formal complaint regarding the service my party and I received during our visit to All Bar One New Street at approximately 2:15pm.

Upon arrival, there was no interaction or acknowledgement from any member of staff regarding seating. We walked through to the restaurant area and still were not greeted, acknowledged, or approached by anyone. Initially, we sat near the pass area but felt somewhat out of the way, so we moved further into the restaurant where a server was cleaning tables nearby, hoping that we would receive some form of acknowledgement or service.

During this time, three members of staff walked past us without speaking to us or checking whether we required assistance. Meanwhile, a manager was seated at the bar using a laptop and chatting with members of the team rather than overseeing the restaurant floor.

Whilst waiting, I also observed team members standing around the pass area chatting. One team member was eating chips from the pass whilst still visibly working on the floor. This appeared highly unprofessional. Had they been on a designated break away from customers, this would have been understandable; however, this was not the impression given.

After waiting approximately 20 minutes without any acknowledgement or service whatsoever, I approached a manager to raise my concerns. When I asked whether he was the manager, he replied, "I am one of the managers."

I began explaining that we had been waiting nearly 20 minutes without any service. His immediate response was to ask whether we had a booking. Whether we had booked or not is largely irrelevant to the issue, as no member of staff had approached us to ask this question or explain the restaurant's service procedures.

I explained that we had not booked, but also pointed out that there was no host present and no member of staff available to direct customers. Given that nobody had spoken to us since arrival, I questioned how staff would have known whether we had a booking or not.

The manager advised that they did not have a host because they were short-staffed and that they were not offering table service due to staffing levels. Unfortunately, this came across as though the staffing issues were being presented as the customer's problem rather than being managed appropriately by the business.

What I found particularly frustrating was that despite being told the venue was short-staffed, there appeared to be multiple team members walking around with little sense of urgency, one member of staff visibly eating food on the floor, and a manager sitting behind a laptop. If staffing levels were genuinely causing service issues, I would have expected management to be supporting the operation rather than focusing on administrative tasks.

The manager, James, became argumentative when I raised these concerns and displayed what I considered to be a dismissive and unprofessional attitude throughout the conversation. At one point, he attempted to justify the team member eating food by stating that she was on her break. However, she remained visible on the restaurant floor in full uniform. If this was indeed a break period, appropriate steps should have been taken to ensure this was not visible to customers.

What ultimately led us to leave was not simply the lack of service. Whilst waiting 20 minutes without acknowledgement was unacceptable, the attitude displayed by the manager when I politely raised the issue was far worse. Rather than listening to a customer's concerns and attempting to resolve them, he appeared defensive, argumentative, and dismissive throughout the interaction.

As a result, we chose to leave the venue without ordering. I refuse to spend my money in an establishment where customers are treated with such little respect. Good customer service starts with basic courtesy, and unfortunately that was completely absent during our visit.

I would also like to highlight that I am currently 30 weeks pregnant. Throughout this interaction, I was the person raising concerns and seeking assistance, yet the manager seemed more interested in arguing his position than addressing the issues being raised. I found it particularly disappointing that a customer visibly requiring assistance was met with confrontation rather than understanding and professionalism.

Having worked within the hospitality industry myself and having extensive experience with Mitchells & Butlers venues, I am fully aware of the standards that should be expected. The level of service we received, combined with the attitude displayed by management when concerns were raised, fell significantly below those standards.

I would appreciate this complaint being investigated

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Will not accept IDs that most…

Will not accept IDs that most international students use, which is discrimination. They used the excuse that its faked often BUT the most faked ID in the uk are passports and driving liscences. It is racism and discrimination. Don't give them your money!

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am now unsubscribing to this company…

I am now unsubscribing to this company as fed up of their false n unclear marketing and promotions. Today silly me went to have lunch in Wimbledon branch as Today it was a meal n drink for £13, in Wimbledon due to location it was £14.30 and can't use my blue light card so have to go via app? Yes did read very small print! We shouldn't have stayed in Wimbledon Village as we spent alot more to get a decent lunch.
All Bar One this is the last time you catch me out. Honesty in business is worth something!

8 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited all bar one Manchester king…

Visited all bar one Manchester king street with my boyfriend for a bottomless brunch and was amazing so attentive polite and friendly we throughly enjoyed our time here thanks to Eve here and would definitely recommend

2 de mayo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Visited yesterday with my best friend…

Visited yesterday with my best friend after booking the Mates and Dates offer.

On arrival, we were left standing at the bar unsure where to wait and were not acknowledged by staff. We were then shown to a high table at the back, with another table so close beside it that it was very difficult to get seated comfortably. I found this quite embarrassing and uncomfortable.

Staff should be mindful that customers come in all shapes and sizes, and better seating options were available elsewhere. There was also no atmosphere, which made the overall experience feel quite flat.

When the bill arrived, we noticed the Mates and Dates offer had not been applied. Had we not checked, we would have been overcharged by £25. This was corrected when queried.

Finally, when leaving, none of the staff said goodbye.

Unfortunately, this was my first visit and will also be my last.

26 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

All Bar One- Victoria

.
We were in (originally) a party of seven adults, booked well in advance, on the evening of the marathon, so we expected it to be busy and it was. However, being busy is no excuse for abysmal service, very very average food and a general lack of disdain from every member of staff from the moment we arrived.
Arriving in plenty of time we were steered in the direction of our table, having to battle our way through the hordes of shouty, tight pant wearing men who refused to move. Sat at our table which was clearly only large enough for four people we were approached by a very stern faced and slightly aggressive woman who demanded to know if we were the reservation party and what the name was (surely the first person would have confirmed this, but hey!). After telling her our party was now 6 not 7 she then asked if we were ready to order? Pretty difficult as we’d literally sat down 2 minutes earlier and had no menus, she then strutted off (back to military HQ I assume). We managed to find some menus shoved behind a light fitting and ordered via the QR code, as after 15 minutes nobody had approached us. In the meantime two of our party, who were both 6’ had to swap the child size stools the Gestapo officer had begrudgingly given us, for adult size chairs. Eventually our drinks arrived, two bottles of cider and no glasses! We managed to attract the attention of one of the disinterested staff to bring us glasses and we were given plastic pint glasses. Classy!
Finally, the food arrived, 3 of us had ordered the same thing, quesadillas, two arrived together, the third arrived after a ten minute wait and a surly waitress barking that ‘it’s coming!’
After three attempts at asking for condiments they finally arrived, when the server put them on the table she decided that shoving one of the party’s plate to the side as they were eating was the best way to make room.
A trip to the toilet was an adventure in itself, the actual experience was like a trip to a Rwandan refugee camp. Filthy toilets, overflowing urinals and two of the aforementioned tight trousers gang attempting a drug deal. We couldn’t wait to get out of there and if we were absolutely starving would definitely walk past. Absolutely shocking and definitely NOT recommended.

25 de abril de 2026
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más