Extremely poor service, Don’t use as they’re running a scam, take your money and then nothing. Ordered items mid Nov, still nothing.!! Multiple emails and calls not response.. would seriously... Ver más
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Consulta las opiniones de los clientes
My Google pay hadn't gone through properly but after using the contact form on the website, they couldn't have been more helpful. Emails were helpful and polite and they made sure the item was sent ou... Ver más
We ordered cricket pads from Sheffield store and were told if ordered before 12 noon they would be dispatched same day, but didn’t receive them until 4 days later ( which looking at some of reviews is... Ver más
There is no zero star!!! Totally non existent customer service. Never answer phone. Never deal with issues. Over 1 month for incorrect item being sent, apparent replacement sent but not received… st... Ver más
Información sobre la empresa
Escrito por la empresa
We stock over 5,000 of the latest & best cricket products as used by some of the world's greatest cricketers. With huge mega stores in Leeds and Sheffield.
Información de contacto
St Michaels Lane, LS6 3BR, Leeds, Reino Unido
- info@allroundercricket.com
- www.allroundercricket.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Wish I'd read reviews first!
Wish I'd read reviews first!! Order was accepted, then told not in stock, then turned up. OK with that but trying to return an item is a joke. They do not answer any method of communication. What an utter disgrace 😤 😒 AVOID AVOID AVOID!!!!
Scammer's site
I ordered a bowling machine for my kid, got only order confimation, nothing after that website doens't work and wrong contact number. It's a scam don't order anything on this website. I should have read this before I order on this website.
Faulty item but won’t respond to email…
Faulty item but won’t respond to email or via their online message system. DONT BUY
Ordered 14 days ago
Ordered 14 days ago, no delivery and no responses to customer service emails I’ve sent two now and nothing. Feels like a fraudulent set up and needs reporting.
No received product won’t reply to me!
I have payed for a thigh pad for my son. It has not arrived yet. It was in stock. No one is answering. Do not use this company they have my money and sent no product
Awful company - no delivery & completely unresponsive
Awful company. Read the reviews before buying ANYTHING. I mistakeingly didn't and ordered a cricket bag, got the email confirmation and 6 days later it's radio silence. I've called their phone number (it's "busy"), emailed and went on their live chat on their website and no reply. Crazy to think a company like this exist in 2026, probably won't for much longer with the bulk 1 star reviews like this.
Avoid this atrocious company....absolutely appalling.
Placed an order (order no. 2000251096) on the 01/12/25 to be emailed by Steven Robinson on the 15/12/25 that the item was out of stock and that I would be refunded. After attempting to contact them via email, via their website and calling the number for the Sheffield store i have had no response.
This company is appalling and please avoid at all costs. This company is trading on other peoples money with complete disregard for their customers.
DO NOT USE!
DO NOT USE!!
ordered a cricket helmet for my nephew as a gift and received the order number. After 2 weeks of no delivery, I chased them by emailing them. Although they said they would respond with in 48 hrs a week went by with no response
I called the number provided repeatedly for 1 week and absolutely noone picked up. Emailed them again and no response
Luckily I paid through PayPal and they provided me a refund
But extremely disappointed
Awful and extremely frustrating service
Awful and extremely frustrating service from allrounder cricket ..
I had placed my order on 31st December 2025 and no update from the company yet! It supposed to be delivered in 3-5 working days. This company customer service is very poor and no way to contact them via phone but online form and they don’t respond! Very unprofessional, I suggest avoid ordering from them
Ordered new cricket helmet (£104) on 25th…
Ordered new helmet (£104) on 25th November 2025 for Xmas present. Emailed and left chat messages - no response. Telephoned Sheffield store numerous times and no response. Will have to claim back via my Bank.
Item not delivered,no explanation
Item not delivered,no explanation, no reply to emails.
Payment taken
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
I ordered a new helmet which has not been delivered, order confirmed money taken and then nothing. I wouldn’t usually write a bad review if the company communicated but they have ignored emails, messages using their chatbot calls and social media. Please if you do anything just order from another company like cricket direct or pro direct cricket, they might be slightly more expensive but at least you don’t get your money stolen like with this company!
No item, no contact, no email nothing from this company at all
I ordered an item on 7th December, received an email saying that order has been received and then - NOTHING. No item, no response to 5 emails, no response to 3 chatbot chats and not able to leave a telephone message. This is so disappointing for my son and his main Christmas present - more than disappointed and will have to resort to claiming on my credit card.
PLEASE DO NOT SHOP WITH THIS COMPANY!!!
Supplied me with pads. Pads broke after first use. Tried to email for replacement / refund - have sent 4 emails since August, now December and no reply, no replacement, no refund not even an acknowledgment. PLEASE DO NOT SHOP WITH THIS COMPANY!!!
Where the hell is my Cricket Bag?
Good price but Im still waiting to receive it.... lots of excuses even though the website says its in stock.
Don’t order from here
Don’t order from here. It doesn’t arrive and they don’t reply. Basically theft. Horrible company.
Ordered from the website and they took…
Ordered from the website and they took my money and never delivered the product. I tried emailing them several times with no response from them. Tried messaging them on Facebook with no luck. The product I purchased was a Christmas present for a 6 year old. What untrustworthy company.
The worst customer service I have ever…
The worst customer service I have ever experienced.
I purchased a pair of cricket shoes from this retailer, sticking came off and became unwearable.Since then, it has been an endless, frustrating battle trying to get any form of customer support.
Their live chat is never operational. despite they directing you there and I’ve been trying to reach them for over four months. I’ve sent multiple emails—not a single response. Their phone line is not operational, and when I visited the Sheffield store for help, I was told they couldn’t do anything because it was an online order.
The complete lack of communication and accountability has been unbelievable. This experience has caused nothing but stress and wasted time.
Please save yourself the hassle and disappointment—do NOT purchase from this retailer.
Order came promptly
Order came promptly, good price compared to other places. Sent an item back which was refunded straight away.
Where do I begin with this company
Where do I begin with this company? Utter shambolic (and that's being polite) Had a pair of spikes which were the wrong size - returned within a matter of days with proof of Royal Mail recorded delivery and 3 months later STILL waiting for a refund. Unresponsive on the phone and on email. I would avoid at all costs, there are better companies out there, unless of course you want to part with your money.
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