Terrible experience. The product I received looks completely different from the pictures online. I feel misled and would advise others not to waste their money here.
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Consulta las opiniones de los clientes
Customer service in-store was great. I took along a few family members to shop for thobes, they had so many different styles and colours, and even had all the sizes we needed - which was amazing! Th... Ver más
La empresa ha respondido
I had a particular order that needed to reach me within a short space of time. MashaAllah the brother on the phone did an amazing job to make sure I got what I wanted and went above and beyond with hi... Ver más
La empresa ha respondido
An experience that could have gone sour with a disappointing first impression was quickly turned around by the very genuine, concerned employee at Amsons. What she did was very kind, it echoe... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Established in 1999 in Small Heath in Birmingham, Amsons has grown into one of the most renowned Islamic stores. With three stores situated across the United Kingdom. Amsons strive to provide a unique shopping experience with a range of carefully selected Islamic products. This includes Islamic menswear and womenswear, kids clothing, attar, halal cosmetics, giftware and much more! Our cosmetic and healthcare range is what sets us apart as there is something to cater for everyone needs ranging from hair care, general healthcare, dental care, and skincare too. We strive to ensure our consumers have a unique and authentic experience
Información de contacto
351-355 coventry road, b10 0sn, Birmingham, Reino Unido
- 01217736446
- info@amsons.co.uk
- www.amsons.co.uk
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They Care
I have received expired order.
The money has been refunded in a short time, they really care !!

Respuesta de Amsons
Exceptional service
I ordered a present a week from Christmas, a perfume that was sold out everywhere else, from Amsons. I called the next day to find out if I would receive it in time. Saad picked up the phone straight away, was aware of the order, and kindly assured me it would be with the the following day. It was.

Respuesta de Amsons
Amsoms don't let you down
I ordered umrah mubarak hampers online. Although they didn't have the ones that I wanted in stock, they did their best to accommodate and give me good alternatives. And very courteous with delivery. The recipients loved their hampers.

Respuesta de Amsons
I ordered online and received the right…
I ordered online and received the right size and product. The customer service was amazing,
The dress I ordered was also very beautiful and exactly like the picture.

Respuesta de Amsons
Lovely fragrance
Good communication, quick delivery and quality of product. Brilliant scent.
Thank you

Respuesta de Amsons
Lovely gift
Lovely gift
It could come in better packaging.
Box was dented & flattened

Respuesta de Amsons
Needs streamlined system dealing with online ordrs
My queries were dealt with promptly after I emailed them. But I think they need a better system so customers can track orders and they should email customers if there are issues instead of a text. Also there should be contact number and email address on the Invoice with which customers can contact them easily. The website also seems to be under construction or something. With these things sorted I will be happier purchasing from them again as the process is more clear.

Respuesta de Amsons
Flawless services
Flawless services. Always a pleasure to shop at and has everything you can ask for. Staff are excellent mashaAllah

Respuesta de Amsons

Respuesta de Amsons
Flawless experience,
Flawless experience,
First time buying something online and wasn't sure about what i wanted, spoke to the store Via Email who reassured me regarding sizes of the Jubbahs. Order was despatched quickly and perfect fit.

Respuesta de Amsons
Scam
Order no. Am100071 made a large order of £140 online. The store happily took payment but could not even contact me to tell me every item was out of stock. Eventually someone partially replied on whats app and when I asked where my order was they said it was out of stock as soon as I asked for a refund the store stopped replying to me. Had to try contact them yet again using my husbands phone as soon as I requested a refund they stopped replying again. Will be contacting the financial ombudsman and also my bank for a refund. The company needs shutting down… not so halal sadly.
Please note: 0 attempts were made to notify me that anything was out of stock… no replies to any of my emails or my messages directly on the website nor the direct chat link on your website and the what’s app messages were hit and miss.. also more review on here state the same regarding refunds..
please take some time to educate yourself in customer service I’m sure it will help your business on a whole..

Respuesta de Amsons
Way better than almanar and ben harad.
Way better than almanar and ben harad.
Reasonable price and good customer service. Recommended.

Respuesta de Amsons
I AM VERY DISAPPOINTED.
I AM VERY DISAPPOINTED.
THE PRAYER MAT WAS KEPT OUTSIDE ON THE GARDEN DOOR.
IT RAINED AND THE WHOLE PRAYER MAT WAS DRENCHED.
WE HAD TO WRING THE WATER OUT FROM THE MAT AND DRY IS BUT NOT THE SAME.
VERY UPSET AND DISSAPPOINTED

Respuesta de Amsons
Islamic Book order online
The selection is great and customer service for the online orders is one of the best

Respuesta de Amsons
Excellent customer service I am a returning customer of Amson
I am a returning customer of Amson, I love all the modest wear and the variety of products Amsons has in Bradford store. I would rate their customer service 6 stars if I could its excellent! Brother Javed on the till is very polite and helpful making my experience in whatever I'm purchasing worthwhile. I hope and pray many years of success for Amsons were very lucky to have this store. Thank you

Respuesta de Amsons

Respuesta de Amsons
The shop has amazing customer service…
The shop has amazing customer service to deliver products in a timely manner and keep you informed. Saad has been an absolute gem to support me with my orders. I highly recommend purchasing from amsons.

Respuesta de Amsons
Genuinely delighted
I accidentally booked the second class delivery option, quietly kicking myself about it. Yet the item was despatched promptly and came miraculously the day before it was needed. It was a lovely wedding gift and had pride of place at the ceremony. Delighted with the whole experience.

Respuesta de Amsons
Returning Customer.
Year's ago, after finishing Sister's lessons on a Saturday, I remember going into Amson's. Looking for a new hijab and matching undercap. Being shy, to approach the brother's, asking them if I could smell some new attar. Buying Zam Zam water, miswak. Educational books on interesting subjects catered towards the Muslimah. Especially related to 'becoming a righteous wife!
Now Year's later, I still support Amson's by purchasing the latest new hijab etc. The brother's go above and beyond to please their customers. Always courteous, mindful and knowledgeable. Once or twice I have received a call regarding an order. Telling me that a scarf or something else is out of stock. And would I like another colour or a refund. I really appreciated being told that I had a choice. I am satisfied and pleased with my purchases. I recommend Amson's to those preferring a more personal customer experience. Especially new Muslims with regards to furthering their knowledge of Quran and Sunnah!

Respuesta de Amsons
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