Andrew Craig Estate Agents Opiniones 

149
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought house through Andrew Craig in Boldon office. Viewed a few with Alex who was always helpful friendly and patient, always at hand answering our questions. Julie dealt with our purchase, this... Ver más

Valorada con 5 estrellas sobre 5

The staff here were amazing. Georgia and Kate went above and beyond to help with my sale. They are very knowledgeable and when I was panicked they calmed me and sorted any queries and issues I had.... Ver más

Valorada con 5 estrellas sobre 5

Outstanding customer service & person centred support from Molly at the South Shields branch 👏 kept us fully informed of the process and updated us continuously an absolutely fantastic asset to th... Ver más

Valorada con 5 estrellas sobre 5

Dealing with Julie in Boldon office has been a pleasure from start to finish. She is always polite, attentive and swift to take action. Also Alex who showed us around property twice was so helpful and... Ver más

Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

We have over 25 years experience in selling property across Tyne And Wear, and are widely recognised as one of the leading Estate Agencies in the North East of England. We have branches on Tyneside, Wearside and in County Durham and as a large regional...


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4,7

Excelente

TrustScore: 4.5 sobre 5

149 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 25% de las opiniones negativas

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4,7

Todas las opiniones

(149)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Andrew Craig is exceptional in business approach

I have patronized other estate agents, but my experience with Andrew Craig at Low Fells Gateshead, was quite different. There was a sense of humanity in the manner they deal with clients. Their customer service capability was of a high genre. Gill goes beyond the transactional approach of doing business to bringing added value to customers' experience. She takes extra steps to ensure that clients get properties that are most suitable in their circumstances.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you so much for your kind words! We're really pleased to hear that you had such a positive experience with us.

We always aim to go the extra mile, so it’s great to know that came through. I will pass your kind words onto Gill,

Kind regards

Valorada con 5 estrellas sobre 5

I have found them to be very helpful…

I have found them to be very helpful and conscientious, they have helped us complete the sale of my mother home. The have also helped with any questions or advice.

20 de febrero de 2025
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your kind review! We're so glad we could help with the sale of your mother’s home and be there to answer any questions along the way. If you ever need anything in the future, we’re always happy to help.
Best wishes

Valorada con 5 estrellas sobre 5

Well I put my flat up for sales 4 days…

Well I put my flat up for sales 4 days ago met and spoke to 3 different people in the business… absolute pleasure to deal with genuine people and very friendly and professional.. if you want to sell your property go here ., brilliant company.. ps and it’s sold mt flat too subject to paperwork
Thanks again the team at Andrew Craig

12 de febrero de 2025
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your fantastic review! We’re so pleased you had a great experience with us and that your flat sold so quickly. It was a pleasure working with you, and we really appreciate your kind words about the team.

Wishing you all the best, and if you ever need anything in the future, we’re here to help!
Best wishes

Valorada con 1 estrellas sobre 5

My experience, an agent to avoid if you want them to act on your instruction.Firstly I'd like to say Andrew Craig…

I'd like to say Andrew Craig Estate Agents South Shields dealt with the valuation and putting it on the market within a few hours and the property had good interest with several viewings the following day. Sadly, I don't feel after this that they worked for me. I stipulated that I wouldn't be selling to an investor, I didn't want the property in the hands of a landlord and the second viewing was by a Landlord that even though they were offering full asking price, I refused and took a lower offer from a family wanting to make it their home. Several weeks past and like many offers it sadly fell through, however within 2 days the agents lined up another 2 viewings and yet another landlord. The other viewing arranged was supposed to be buying a house to be their home. However, I had a suspicion that this was some of the party that viewed a few weeks earlier; the landlord that I refused the offer. I couldn't get any clarity it was not them. One of the names was familiar so I wanted to withdraw the house from the market but my requests was never carried out. The agent went ahead with the sale and assured me the buyer was legit; clearly this wasn't the case.
I can say the agent did manage to sell the property and at full asking price but did they work for me, NO. I feel very let down as they knew I was in no hurry to sell, I wanted the property removing from the market until next year however I realise its my fault, I should have demanded it was removed. I was far to polite with the agents. My advice would be to avoid Andrew Craig Estate Agents if you want them to act on your request as my experience has been they acted on their own interest.

21 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb service

Alison and team were superb at handling our property sale. We appreciated the consistent, clear communication throughout the process and their expertise in advising ourselves on the various stages of the sale.

Despite various setbacks, the team worked diligently to ensure a sale could proceed at pace.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your lovely feedback! We're so glad Alison and the team could support you through the process and keep everything moving, despite the setbacks.

Wishing you all the best, and if you ever need us again, we’re here to help!
Kind regards

Valorada con 5 estrellas sobre 5

Jarrow Office - Eryn

Selling my late Fathers house, dealt with the Jarrow Office and Eryn. I had no experience in selling property but Eryn was in regular contact with me with updates and how the sale was going. The house is now sold. Thank You Jarrow Office and Thank You Eryn.

8 de noviembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your kind words. We understand that selling a loved one’s home can be a difficult process, so we’re really glad Eryn and the Jarrow team were able to support you every step of the way. Your feedback means a lot, and we truly appreciate it.

Wishing you all the best, and if you ever need us again, we’re here to help.

Valorada con 5 estrellas sobre 5

Fantastic service and expetience

Andrew Craig were pleasant, courteous and, unfailingly, supportive throughout. Georgia in particular helped us through a very difficult sale and purchase process and was a delight to deal with, I cannot thank her enough for everything she did for us. She’s a credit to the company.

18 de octubre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience with us. Georgia will be especially thrilled to know her support made a difference during your sale and purchase. We truly appreciate your kind words, and we couldn’t agree more—she’s a real credit to the team!

Valorada con 5 estrellas sobre 5

Excellent professional service, highly recommend.

We cannot sing the praises of this company enough, in particular Maureen in the Fulwell office, she is an absolute star and without her we would still be waiting to get moved. Our move was a really long drawn out process, moving from another part of the country to this area, with many complications along the way, Maureen kept us sane in a very stressful process, kept us informed every step of the way and chased up solicitors all the way. She went way above and beyond in our family relocation with an extremely professional and personal friendly service. In short, she was our rock and we can't thank her enough.

15 de octubre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Wow—thank you for such a fantastic review! We’re so happy to hear that Maureen was such a support during your move. Relocating can be stressful, especially with complications along the way, so it’s great to know she helped make the process smoother for you. She truly is a star, and we’ll make sure she sees your kind words!

Wishing you all the best in your new home, and if you ever need anything, we’re always here to help.

Valorada con 5 estrellas sobre 5

Erin's communication was great

Erin's communication was great, assisted with any questions i had.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your kind words! We're so pleased to hear that Erin’s communication and support made a difference for you. If you ever need anything in the future, we’re always happy to help!

Valorada con 5 estrellas sobre 5

Good professional service from all at…

Good professional service from all at Andrew Craig. We would recommend 100%. From valuation to progression through the sale was stress free. Thankyou to Sarah and Alison for the help and advice.

20 de septiembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your lovely review! We're so pleased to hear that your sale was a smooth and stress-free experience. Sarah and Alison will be delighted to know their help and advice were appreciated.

Wishing you all the best, and if you ever need anything in the future, we’re here to help!

Valorada con 5 estrellas sobre 5

It’s been a lovely experience with my…

It’s been a lovely experience with my property manager. I have always had support, superb communication and consideration at all times. I feel very safe and confident to recommend them to everyone. The absolute best.

19 de septiembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your wonderful feedback! We're so happy to hear that you’ve had such a positive experience with your property manager. It’s great to know that you’ve felt supported and confident throughout. We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Alison and the team at Andrew Craig…

Alison and the team at Andrew Craig have been great in the selling of my property, it’s been a long process but they got me through it, thank you very much

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your kind words! We're so glad Alison and the team could support you throughout the process.

If you ever need anything else, we’re here to help!

Valorada con 5 estrellas sobre 5

Selling houses they say is a stressful…

Selling houses they say is a stressful experience. The team at Andrew Craig Gosforth helped me and my wife every step of the way. Sarah the valuer did an excellent job of describing our lovely home with great photographs and floor plan. The sales team arranged viewings and advised us on offers and Alison dealt with our sales progression in a way that allowed us to sit back and let the professionals be professional. Would highly recommend. Thanks everyone.

10 de septiembre de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you so much for your kind review! We’re thrilled to hear that Sarah, Alison, and the rest of the team could support you both throughout the process. It’s great to know you felt in good hands every step of the way.

We really appreciate your recommendation, and if you ever need anything again, don’t hesitate to reach out!

Valorada con 1 estrellas sobre 5

Pretty disappointed in any service I’ve…

Pretty disappointed in any service I’ve had with problems in my rented flat a blocked toilet so I rang them on the Thursday as I am now away at work they said they would get someone straight onto it Friday evening the plumber sent me a msg after 5:30 saying they had been in touch now the office is closed and the plumber does not have a key to get in when I told the office they would have to let him in because I’m away at work Saturday tomorrow so that will be 3 days still not fixed and no further forward I’m not back from work until late Monday night so all in all the toilet will have been blocked for 5 days if there’s no one there tomorrow the flat will probably be stinking what a joke they are really

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A truly first class estate agent

A truly first class service with the necessary expertise, experience and welcoming manner to make property transactions easy. From day one they made the difficult job of selling a house easy and straightforward, Alison kept everyone informed of progress and with her attention to detail and constructive manner the sale went through perfectly. I highly recommend Andrew Craig

1 de agosto de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you so much for your amazing feedback! We're so glad to hear that Alison and the team made the selling process as smooth and straightforward as possible for you. It’s great to know her communication and attention to detail helped everything go through perfectly.

We really appreciate your recommendation, and if you ever need anything in the future, we’re always here to help!

Valorada con 5 estrellas sobre 5

Constant support & Updates - thank you!

Would like to thank everyone at Andrew Craig Gosforth for all of their help. As a first-time buyer I often had many questions and the team (particularly Alison!) were always there to support and keep me updated. Highly recommend them - thank you!

19 de julio de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your kind words! We're so happy to hear that Alison and the team could support you through the process, especially as a first-time buyer. It’s great to know you felt informed and supported every step of the way.

We truly appreciate your recommendation, and if you ever need anything else, don’t hesitate to reach out!

Valorada con 5 estrellas sobre 5

Georgia at Andrew Craig Low Fell was a…

Georgia at Andrew Craig Low Fell was a real star always professional and kept me informed made sure that the chain kept going until the sale got over the line. Thank you Georgia

2 de agosto de 2024
Opinión espontánea
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Respuesta de Andrew Craig Estate Agents

Thank you for your lovely feedback! We’re so glad Georgia could support you and keep everything on track until the sale went through. She’ll be thrilled to know her efforts made such a difference.

If you ever need anything in the future, we’re here to help!

Valorada con 5 estrellas sobre 5

Andrew Craig in Gosforth is the best…

Andrew Craig in Gosforth is the best Estate Agent we have ever used. They took all the stress out of selling our property. The staff is lovely, particularly Alison, who handled our sales. Having bought and sold properties over the years, we will only use Andrew Craig for our future sale. Thank you, Andrew Craig. We also wanted an honest Estate Agent, so glad we chose Andrew Craig.

23 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Julie at the East Boldon office kept me out of the nut house.

I haven't seen any reviews here for Andrew Craig, East Bolden. There are quite a lot of reviews on Google Maps, all positive, so it's time for one here.
I just purchased a small retirement flat through the East Boldon branch. I'm an old guy who hasn't bought a property in almost a half century, when the process was simple. Now it's a bureaucratic nightmare.
If it wasn't for the lovely Julie in the East Boldon office I would have gone even more bonkers than usual. Julie was a calm, friendly, ever helpful presence, who kept me relatively sane during a long conveyance.
I was delighted with the service.

12 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Staff

On number of occasions, I had opportunities to deal with Andrew Craig Estate Agents. In my opinion they are one of the best real estate agents so far I have interacted with (which combines both Newcastle and London!). They know how to create a balance between interests of both sellers and buyers. I am a buyer and being a buyer you can imagine how stressful property purchase can be. But at Andrew Craig, they have wonderful staff who keeps you at ease. I would especially like to compliment Eliza. I observed, she goes extra miles for both seller and buyers to bring the right information and keeps everyone at comfort. She has very good professional skills. So far I have not been able to find the right property for me, but I would be glad if I can get through Andrew Craig! I would recommend them for both sellers and buyers for their property needs.

22 de junio de 2024
Opinión espontánea

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