They have great customer service and great communication via email to let you know what’s happening and if there is an issue. Plus they always put in an extra gift. They are awesome.
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Consulta las opiniones de los clientes
Couldn’t be happier with my purchase! I made a large order of all sorts of bits and bobs to fill out my bird aviaries. I got a mixture of Animal Enrichment Australia (AEA) made products, as well a... Ver más
La empresa ha respondido
I have been buying products from Animal Enrichment Australia for years. I have an Eclectus parrot and hate the rubbish that is offered in pet shops etc. Everything I could possibly want for my bird is... Ver más
La empresa ha respondido
Great product but too expensive to buy regularly.
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros para mascotas
- también en la categoría
- Tienda de aves
Escrito por la empresa
✨️A privately owned and operated pet toy business, focusing on parrot toys and bird cage accessories. ✨️We have foraging puzzles for cats, dogs and other pets too. ✨️After more than 12 years, Animal Enrichment Australia is still run by the same passionate Veterinary Nurse. With years of experience in both general and avian-focused veterinary practice, as well as caring for her own beloved flock of birds, Kirsty is knowledgeable and careful when it comes to toy safety for your beloved pets. ✨️Based on the northside of Brisbane and posting all around Australia, to New Zealand and even further abroad, it's easy to spoil your birds or furry friends with the handy filters for Parrot species and other categories in the online store. ✨️Be sure to check out the Aussie Handmade parrot toys section via the 'handy tags' at the bottom of each web page. As well as supporting local business, that section of products is free from any metals that are not stainless steel (ie they either contain stainless steel hardware or no metal at all). ✨️You're always welcome to get in touch via email or Facebook message if you have any questions about what products will be best for your pets. ✨️As a primarily online store, an address is not published. Pick up is available for those who live locally - just choose the option at checkout (after you enter your postcode within the region) and get in touch to arrange a time. ✨️For postage orders, Australia Post-specific options exist or an (often cheaper) courier option is available, which normally utilises Aramex for metro areas of Australia.
Información de contacto
4504, Narangba, Australia
- contact@animalenrichmentaustralia.com
- www.animalenrichmentaustralia.com
4,8
Excelente
65 opiniones
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They have great customer service and communication
They have great customer service and great communication via email to let you know what’s happening and if there is an issue. Plus they always put in an extra gift. They are awesome.
24 de septiembre de 2026
Unexpected supplier, but it works
Very prompt order processing, excellent packaging, friendly vibe.
16 de septiembre de 2026
Respuesta de Animal Enrichment Australia
Awww, this is so lovely to hear. Thank you Debbie, I appreciate your beautiful review. I'm glad to hear you liked my sturdy, recycled packaging and hope you liked the theme, related to your 'pets' too ;) Happy creating!
Respuesta de Animal Enrichment Australia
It's so wonderful to hear that you were impressed with your order and experience, thanks so much for sharing your experience!
Great range & fast shipping
Super fast shipping and great to get products not otherwise available in New Zealand. Great communication too.
9 de septiembre de 2026
Respuesta de Animal Enrichment Australia
Thanks so much for your lovely review! I am so glad I could provide your birds' Harrison's pellets so quickly and keep you in the loop :)
Packed and sent in 1 hour, delivered on day 7 - perfect!
My experience with Animal Enrichment…
My experience with Animal Enrichment Australia is the best product service for our Parrots, the love & care you give into making Parrots products is A1 bespoke & its all Australian. i have supported Animal Enrichment Australia for years. Thank you for sharing your products.
15 de abril de 2026
Respuesta de Animal Enrichment Australia
Awww yay, thanks Debbie. It's so lovely to have my hard work and quality products appreciated by birds and their humans 💚
Thank you for your support over the years!
Great products and service always
Great products and service always! I buy for my two Quaker parrots, have for many years.
19 de agosto de 2026
Respuesta de Animal Enrichment Australia
Thank you, I really appreciate your review and ongoing support of my small business. Quacky kisses to your handsome boys!
Respuesta de Animal Enrichment Australia
💚 Thanks so much! I'm glad I could provide a great experience for you.
Cockateil Babies
Fantastic communication, item packed thoughtfully (recycling of products) and I received a little gift for my feather babies to enjoy 😊 Thank you
15 de agosto de 2026
Respuesta de Animal Enrichment Australia
Aww yay, thanks so much for taking the time to leave this review - I'm particularly chuffed to hear you appreciated the recycled packaging 💚
Excellent Products
The products are of great quality. Just one thing, the swings need a clip on them, I had to make my own up out of wire.
Those little soft chewable bird perches need to come with a bit of strong wire so I can put it up. Mine was a gift, thank you very much for that :)
A trusting company.
13 de agosto de 2026
Respuesta de Animal Enrichment Australia
Thank you Jenny for your positive review - I appreciate you taking the time to provide that feedback.
I'm not sure who placed the order for you, as it was a gift (but only your name provided)..but they actually chose the 'no thanks' option for the hanging link - the default is a stainless steel pear clip on the medium swing. A lot of people have spares, so I offer the option to opt out and people reuse the hanging link.
Sorry to hear that was the wrong option for your situation. Spare hanging links are available in the store also if you need.
I'm interested in what you mean about the chewable perches needing wire to put it up, so I will email you separately to see if I can help.
Thanks again.
Price was great and the items arrived…
Price was great and the items arrived within 2 days. That was greatly appreciated.
31 de julio de 2026
Respuesta de Animal Enrichment Australia
Thanks Cheryl, I was so pleased to see the next-day delivery! I packed your parcel within 2 hours of you placing it and it was delivered in another 24 hours :D I'm glad you were happy with the price too.
Thanks for your lovely review.
Great quality products
I have made several orders and each one has been good quality and arrived promptly
22 de julio de 2026
Respuesta de Animal Enrichment Australia
That's great to hear, thanks so much!
Great service!
Great service, fast delivery, and good quality products! Thank you so much!
14 de julio de 2026
Respuesta de Animal Enrichment Australia
Thank you so much for the lovely review - it means so much, especially coming from one of my exotics vet stockists 💚
Great service as always
Great service as always.
Fast postage. Winter loves her paperbark perch and hand made toys.
9 de julio de 2026
Respuesta de Animal Enrichment Australia
I always love providing Winter with her crunchy, fun goodies. Thanks so much and scritches to Winter from me!
Best in business for my bird!!
Kirsty is amazing so helpful, kind and full of knowledge. Have purchased quite a few items so far and will continue. My bird loves her too! Always get fabulous products.
14 de julio de 2026
Respuesta de Animal Enrichment Australia
Ohh Joanna, you're too kind. Thank you for your lovely review and I'm always happy to provide your gorgeous boy with his special things :)
Excellent service as always
10 de julio de 2026
Respuesta de Animal Enrichment Australia
💚 Thank you so much
Its also a great pleasure dealing with…
Its also a great pleasure dealing with you Kirsty one of the few people I can trust with in the Aviculture community.Keep up the great work .
9 de julio de 2026
Respuesta de Animal Enrichment Australia
Thank you Dean, that's very kind of you to say. I do strive to provide great Parrot products and reliable service. Thanks for taking such good care of your flock! It always makes me so happy providing fresh Gumnuts etc for them. 💚
Outstanding customer service
Outstanding customer service. Updated me about my order. Not something that you see these days and was very refreshing. Great service considering I only bought some seagrass bags. Thank you!
9 de julio de 2026
Respuesta de Animal Enrichment Australia
Ohh Stacey, I'm so glad that I exceeded your expectations. Thanks for taking the time to leave this review. I hope your beautiful birds are enjoying having their heat pads mounted in my lovely seagrass pouch/holder :) Keep warm!
Cookie loves her new foraging toys
Cookie loves her new foraging toys.
Thankyou for your care, and customer service Kirsty.
7 de julio de 2026
Respuesta de Animal Enrichment Australia
Thank you Hannah and Cookie. It was my pleasure always and I really enjoyed seeing Cookie enjoying her new things in the videos you shared! Scritches from me to Cookie please. 💚
I have been purchasing from Animal…
I have been purchasing from Animal Enrichment for a long Time for my Major Mitchell Cockatoo, The orders are processed quickly and delivered mostly within 3-4 days. Kirsty The owner is very helpful and dedicated. Great products and prices. 💯 Recommend this business.
2 de julio de 2026
Respuesta de Animal Enrichment Australia
Ohh, thanks so much Keith! You know this means the world to me, as does Cobber's well-being. It makes me so happy knowing that he has fresh Gumnuts to eat and great toys to play with 💚
I always try to collect and clean the fresh pods as quickly as possible, to get them out to him without delay.
Thanks again for your ongoing support and for this lovely review.
Always so lovely! Our bird's favourite place to shop
Always so lovely!
The products are great, they are processed and shipped fast, and to top it off they are always so kind. We've bought toys, food and perches for our bird several times, and they never let us down.
Top notch service.
11 de junio de 2026
Respuesta de Animal Enrichment Australia
Jasmine, thank you - your review means the world to me (just me, myself and I here). I know it sometimes seems to do the work of more than 1 person though...
I'm so happy that I've been able to impress you and love providing a great range of goodies for your lucky bird.
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