Apex Housing Solutions Opiniones 

46
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The service which I received from Showrov from Apexhousing solution is fantastic, excellent and very professional I can see how he is working hard to promote his company businesses I gave him cre... Ver más

Valorada con 5 estrellas sobre 5

Kyah was incredible! Fantastic communication, very empathetic and pragmatic. Kyah was not only very patient and polite every time I called. She personally chased the necessary people. En... Ver más

Valorada con 5 estrellas sobre 5

Gil is a real team Player man! He's restored my faith in Apex and honestly is a God send! Thank you Gil, not only for chasing up countless issues which I thought could never be resolved but also being... Ver más

Valorada con 1 estrellas sobre 5

What a AWFUL company managing terrible property, they fumigated an infested property next to my home and dumped all their furniture on my doorstep. when tried to speak with them they said that the pro... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades
  2. Agencia de alquiler de apartamentos
  3. Agencia de alquiler de inmuebles

Escrito por la empresa

Apex Housing Solutions is an established guaranteed rent & property management company providing successful property management and social housing solutions to a wide range of audiences including private and corporate landlords, agents, tenants and Local Authorities. We manage a substantial property portfolio throughout the greater London area and our vastly experienced team will ensure your property assets are managed efficiently while maximising your return on investment, minimising risk and adding overall value to your portfolio with our end-to-end solutions. Apex’s expert team come with a wealth of property related experience ranging from lettings, sales, property management, social housing, councils, financial and legal services and provide a high quality, strategic service to generate the best possible returns from your property.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 37% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(46)

46 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good Company to deal with

We been dealing this business first time, Mr. Showrov Abul's approach has been very professional and accommodative. I will certainly recommending them with other businesses. Thanks

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very nice

It was a pleasure speaking with Sho. He’s approachable, honest and takes the time to explain

24 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would strongly advise anyone not to…

I would strongly advise anyone to think twice before renting from Apex. My experience over the past three months has been extremely distressing and unacceptable, especially as a single mum with three children.

From the start, communication has been very poor — emails are ignored, and when they do respond, I have been given misleading or untrue information. I have repeatedly reported serious issues, including a mice infestation, a broken toilet (for over four weeks), and a blocked drain (for over two weeks), yet repairs are either significantly delayed or not properly addressed at all.

The handling of the infestation has been particularly shocking. Despite reporting it as urgent, it took nine days just to contact pest control, and ten days after first raising it through their emergency line. I later discovered mouse traps already hidden in the property, suggesting this was a known, ongoing issue that was never disclosed.

There have also been serious safety concerns. After moving in, electrical issues required urgent attention but were downplayed. My gas safety certificate was allowed to expire and was only dealt with after I escalated the issue externally — something that should never happen.

To make matters worse, the company has falsely claimed that I have denied access to contractors, which is completely untrue and feels like an attempt to shift blame rather than take responsibility.

Overall, this has been the worst housing experience I have ever had. The lack of accountability, delays in urgent repairs, and poor treatment of tenants have had a serious impact on my wellbeing and my children’s living conditions.

I would not recommend Apex to anyone.

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Liars!!!!

This company is a disgrace I've complained about a tenant at BORDER GARDENS and even phoned them and they said they would reach out to the tenant,then they had the cheek to say we respond to emails and I've emailed them over several times and no response.
The manager needs sacking and the company needs looking into so taking this further

12 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Guarantted Rental Offer

Excellent service provided by Aymen and Showrov in providing me with a guaranteed rental offer for a flat in NW10 from start to finish

17 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kyah is incredible

Kyah was incredible! Fantastic communication, very empathetic and pragmatic.

Kyah was not only very patient and polite every time I called. She personally chased the necessary people. Ensuring our washing machine was replaced as soon as possible.

As a single working parent with a small child under GOSH having a working washing machine is vital for my son's quality of care.

Kyah absolutely went above and beyond to deliver the most professional service. Having had issues in the past regarding repairs completed a few years back. I am very pleased to know Apex Solutions have such an exceptionally member of their team.

Thank you Kyah.

Kindest regards

Nikita & Karl

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really bad company have left my friend…

Really bad company have left my friend and her 3 children in a property with repairs not done and not replied to messages or emails or complaints

10 de marzo de 2026
Opinión espontánea
Logotipo de Apex Housing Solutions

Respuesta de Apex Housing Solutions

Dear Chloe,

We are sorry to learn that your friend has experienced delays with repairs, as we are always committed to ensuring our properties are well maintained at all times.

Please reach out to us with details of your friend and their address via propertyteam@apexhousingsolutions.co.uk, so we can ensure issues are addressed immediately.

Valorada con 1 estrellas sobre 5

Landlords beware – unacceptable service -

I would strongly warn any landlord considering working with Apex Housing Solutions.

At the end of the tenancy arranged through this company, the property was left in an extremely poor and unacceptable condition compared to the documented state recorded in the check-in report. The check-out report, supported by time and date stamped photographs, clearly shows damage to furniture, missing household items including kitchenware and cutlery, and the property being left in a state requiring a full professional clean.

In all the years I have been a landlord, I have never seen a property left in such a condition.

All reports, photographs, and evidence were provided within the required timeframes and in line with the agreement. Despite this, we have spent over two months attempting to resolve the matter and recover the costs associated with the damage and missing items.

During this time, numerous emails and phone calls have been made, including attempts to contact Michael Anyanebechi, Operations Team Leader. Messages have gone unanswered, calls have gone to voicemail, and the issue remains unresolved despite clear documentation and evidence being provided.

The complete lack of communication and failure to engage in resolving this matter has been extremely disappointing. Landlords should be aware that recovering costs for damage and missing items may be unnecessarily difficult when dealing with this company.

Based on this experience, I would not recommend working with Apex Housing Solutions.

11 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Aymen was fantastic

Aymen was fantastic. Always kept me informed and updated. Aymen, Tomas and Mishie are the only reason I have renewed my contact with Apex.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

To landlords The service which I received from…

The service which I received from Showrov from Apexhousing solution is fantastic, excellent and very professional
I can see how he is working hard to promote his company businesses
I gave him credit and I believe he is an asset to his company. I have no doubt to recommend him to other landlords who want to rent their property via Apex

5 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Everytime I come across Naj he’s so…

Everytime I come across Naj he’s so helpful and sufficient, he’s one of the most supportive people I’ve ever worked with in housing and he’s honestly so good at what he does, I never feel anxious as per usual because I know he’s hands on with his job and he always does it with a smile on his face and so thank you Naj for the work you do :)

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had an excellent experience working…

I had an excellent experience working with Simon and Aymen from start to finish - from the initial viewing of my property through to getting the agreement signed.

Simon was fantastic on-site: professional, punctual, and very thorough in inspecting the property. He also provided clear, helpful information throughout the process, which made everything feel smooth and well-managed.

Aymen handled the negotiation side brilliantly. Communication was sharp, transparent, and timely, and he made sure the deal was structured fairly and in a way I was completely satisfied with. He followed through decisively and ensured the agreement was concluded efficiently.

Overall, a highly professional service and a great team effort - I wouldn’t hesitate to recommend them.

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Apex are now a very trusted company

I manage a large portfolio of properties for developers and we have numerous with Apex. Our property manager at Apex is Tomas and to be honest he is a breath of fresh air for a property manager. Always answers the phone, always emails back even out of hours. If you want to rent a property I’d recommend Apex.

1 de enero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más