Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Apogee colleagues have been very helpful and so nice to help us with our toner issue. They have dealt with the matter in an polite and efficient manner. They are always contactable and knowledgeable i... Ver más
La empresa ha respondido
In 25 years of managing IT departments and small busineses, I've never expereinced such troublefree printers as the current suite of HP printers supplied & managed by Apogee. On the odd ocasion som... Ver más
La empresa ha respondido
Our experience working with Apogee has been incredible! The customer support is top quality! We highly recommend Colin! He most definitely is the best engineer out there! Any issues and it's fixed no... Ver más
La empresa ha respondido
We have had to call Apogee for assistance with printers a few times and always been quick to arrive. Engineers are professional and friendly. We have recently had Sean Alder who has went above and b... Ver más
La empresa ha respondido
Apogee is Europe’s largest multi-brand provider of print, document and process technology and outsource services.
Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service from onsite engineer! We are several years in to our Apogee contract and the best thing about it whenever there is a fault we always get the same engineer (Nicky Black). Response times are great - usually same day or early the next. He is super knowledgeable about all our 30+ devices; goes above and beyond each time he is onsite; is polite and friendly … if 6 stars are available he would get it. The Apogee service is pretty good generally, the only slight complaint would be occasionally the auto ordering of toner does not work and we have to order manually but this is rare. We had a Xerox contract before and that was awful - Apogee are much better!

Respuesta de Apogee Corporation
This company allows anybody to sign a contract on behalf of a business and will tie you in to a long expensive contract with no way of getting out unless you pay a huge fee. We haven't used any printing equipment supplied from them yet get billed thousands of pounds per year. We have had their printing equipment locked away inside a cabinet for circa the last 2 years. The staff wont work with you to get anything resolved and happy to take your money for a service which is non existent, literally. No solutions have been offered to a struggling business apart from paying more than £10k to terminate a contract that was never authorised to be signed.
Courier services missed the toner delivery on time, but Netea handled my phone call amazingly and got it sorted immediately. Amazing service by the team. Keep it up!

Respuesta de Apogee Corporation
Whenever I have a problem, which doesn't happen often, my fault request is always fixed within a day, communication is good at keeping me up-to-date with what is happening

Respuesta de Apogee Corporation
Very friendly engineer, (Nicky Black), answered my questions and explained what was wrong.

Respuesta de Apogee Corporation
I cannot praise Sam Tasker enough, he was polite, friendly, couteous and sorted my issue out within 10 minutes, giving me peace of mind :)

Respuesta de Apogee Corporation
Ευχαριστούμε θερμά την εταιρία για τον εκσυγχρονισμό της ιστοσελίδας μας enterhome.gr .Το κατάλληλο προσωπικό η μεθοδικότητα και η επιμονή έφεραν ένα άρτιο αποτέλεσμα .

Respuesta de Apogee Corporation
Very satisfied with the service provided. Netea was friendly, knowledgeable, and took the time to clearly understand my query.

Respuesta de Apogee Corporation
We honestly cannot recommend Apogee highly enough. From day one, the service has been absolutely first class. They supplied us with a nearly new Konica Minolta AccurioPress C3070L and the entire process from installation to ongoing support has been seamless, professional and genuinely stress-free.
A massive shoutout has to go to Paul Cooper, who has been nothing short of outstanding throughout. Paul always goes above and beyond to make sure we are fully operational, whether it’s organising toner deliveries before we even realise we’re running low, checking in to make sure everything is performing perfectly or helping us quickly resolve the smallest issue before it becomes a problem.
That level of service is incredibly rare these days.
The machine itself has been phenomenal, reliable and producing incredible print quality day in, day out.
It has genuinely helped us increase productivity, improve turnaround times for customers, and maintain the high standards we pride ourselves on
What really separates Apogee from other suppliers is that they don’t just feel like a supplier, they feel like part of our team. Their communication is excellent, response times are rapid, and you can tell they genuinely care about keeping your business moving.
If you’re considering a print partner or upgrading your equipment, speak to Apogee and definitely ask for Paul Cooper. You won’t regret it!

Respuesta de Apogee Corporation
Bartosz from Kent has been very helpful. He continually kept in contact with me, and has assured me my magenta cartridge will arrive by noon today. He should be a valued member of your team, and in my opinion deserves a promotion !

Respuesta de Apogee Corporation
I dealt with Yemi who was very helpful and quick in resolving the issues we were having with our on site printer.
Great customer service and the issue was resolved quickly with no issues, very happy with the service.

Respuesta de Apogee Corporation
Netea Pop - superb customer service. I have always struggled with using the portal and she supported me throughout, made sure I had the full access I required and gave me clear instructions on what I need to do and how I can check our machines.

Respuesta de Apogee Corporation
Swift replies and Sam was super helpful and efficient and sorted out the issue we were having very quickly.

Respuesta de Apogee Corporation
Apogee have always been a very helpful can do company and only a phonecall away with an issue.
Paul Kempster is exceptional when dealing with office issues.
Consumables and Waste bins are delivered in a very good timely manner.

Respuesta de Apogee Corporation
The staff member who came out was informative and helpful as well as friendly.

Respuesta de Apogee Corporation
Sir Bartosz Mateusz Owcarzak nailed the job with sytle and professionalism, he is great person to speak with and very well satisfy with his support

Respuesta de Apogee Corporation
Really pleased with the service, very responsive, very quick solution and communicated throughout the process

Respuesta de Apogee Corporation

Respuesta de Apogee Corporation
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.