Aquavista Waterside Ltd Opiniones 

Great site so clean and friendly

Having spent over one year as a residential moorer I have a very clear picture of what Packet Boat Marina and the entire Aquavista are all about. Originally I was very excited to be admitted in as I heard the moorings are not an easy thing to get. Now I know that the boat rotation is so high there ( about 70% of ppl moved out within a year!) which is never a good sign and speaks volumes about what the place really is. Aquavista is a ruthless bank owed corporation focused soley on profit and not serving their high paying customers. They only care about raising the value of their business by raising mooring prices and getting new moorers who don't know their incompetence. The new brainless, heartless and chaotic new manager Ethan who sadly also manages Limehouse and Poplar Marinas made the place go down on dogs since he took over 8 months ago. He never replied important emails, sorts out current marina issues. Instead he uses his power to humiliate and kick out people without notice( but not the right people it turns out). Showers are still frequently flooded by the toilet and Elsan waste and stink all the time , car park gates continously broken allowing local teenagers drink on the carpark at night and allowing all sort of sham people to wonder nearby. Police visits are frequent events including a recent stabbing a fellow boater( currently in hispital having plastic surgery on his face as he almost lost his life being cut in the face and neck) by a dangerous marina dweller who was not removed after previously assulting a woman which was reported. Ethan also takes a liberty of removing boats without court order and blocks people's acces to their property by disabling the fobs(it also happened to us even tho we had agreed with him we can stay 2 weeks more to find new mooring after having our contract terminated in 24hr unlowfully).He also forced out previous competent staff to quit and replaced them with his mechanical minions to do all as he orders. They do an absolute minimum and hardly ever help by slapping you learnt formulas why they are unable to do sth.
Contracts with them are generally a big scam as you won't be given an exact amount you will be paying for( even tho I specifically asked to give me numbers). They lure you in to sign the contract based on old mooring fees and then raise number with your new contract. You sign then you get the numbers.Then be sure that the amount will go up by some £500/year immediately without properly notifying you about the change and it will happen every following year( it happened to us).
They will also cramp you in between the boats do you 'd be paying around £920- £1400/ month to watch your neighbour's windows and have no view at all unless you sign yourself onto an imaginary garden mooring waiting list that is only in the managers head and who gets best spot is only up to his descretion. Mooring fee was meant to have included laundrette.Turned out the original 2 credits per person/week were turned into 0 but due to a "glitch" in the system yet some could use 4 credits if knew how to. Last 6 weeks of my tenancy I had to pay full price which added average £100 per month to my expenses. We were eventually asked to leave after a supposed incident and yet marina management never properly investigated what happend and prove it was severe enough to terminate contract in 24hrs instead of 30 days. I was refused the CCTV recording and scripted report of the situation that my boyfriend was involved in based only on made up accounts of the biased marina staff (witness account was different). We were made to leave under procedural threats and after our access was blocked even tho we tried to get to the core of what happened and make it right in spite of multiple pleas and appeales to be granted at least our contracted 30 days leave. The Customer Service and senior management were manipulated by Ethan and never responded to any of my emails( we we only reveived short threats of what they'd do if we don't move out fast). After being ruthlessly kicked out in spite of being high paying residential moorers we found out that many people were mistreated like this while others paying only leisure fees and living there full time could do as they were pleased. We strongly don't recommend that place and urge to stay away from this toxic establisment unless you want to be overcharged and put under ton of stupid rules like Dogs must be on leads at all times and you must clean after them but cats can roam freely and poop on your boat! True story)

We stayed in Kings marina, Newark for 1 week whilst making a short visit home. What a great place beautifully kept gardens, friendly people and short walk to all facilities. On our list to return if back in the area.

Super location next to the river & 2 mile river walk/ run to Bath. Short off road walk to the park and ride bus to the city. 10 minute journey and buses are every 15 minutes. Lovely artisan bakers (Basils) half a mile on the river path and two pubs within a short walk, both on the river. too. Very dog firendly site and the bus, pubs and bakers are dog friendly too. Very helpful staff and all in all a well kept and managed site with large hard standing pitches. If was nearer for us it would be a favourite for regular stays

Great location adjacent to the river & within walking/cycling distance to Bath City. Two pubs within a short walk serving good food & both on the river. Very helpful & friendly reception staff, warm & immaculately clean shower blocks, large hard standing pitches & well kept site.

Put boat on brokerage went live on line at 12 pm on the 12/04/24 great photographs and description
Had phone call at 11 am on the 13/ 04/24
Sold in 24 hrs
Credit to Mark at Sawley Marina Boat sale
Always friendly and professional kept in the loop at all times Great job well done

Re Trinity Marina. Lived here for a year now
Lovely place with great friends and neighbors. We were sad to lose our Manager Max but our new Manager Sammi has slotted straight in. Friendly, approachable and hands on. She is sorting out everything that needs doing. Asked for and got disabled chairs in the showers. Hanging baskets going up all over the Marina. Raised beds being planted up. Admittedly she has a great Harbour Master in Simon he works damn hard and is a lovely man. The place is lovely and well kept, we love it here. Well done Aquavista keep up the good work and hang on to the staff.
Diane and Derek. NB Raven

Under consideration in regards to their treatment of my mother and the family boat.

Excellent customer service at this lovely and straight forward campsite at the marina.
Really convenient for Bath. A lovely walk along the river pathway. Or an easy bus from the park and ride 10 mins walk away.
Thank you to Fi for being so helpful.

Bath Marina motorhome park: green, pleasant and well run. Spacious, clean facilities. Very well situated for riverside walks into Bath or Saltford Marina. Bus stop within 5 minutes. If you have a dog, there's a park where you can run it right alongside the Marina site. Only caveat is that the showers/toilets, though very adequate and clean, are not the most modern.

We were moving our narrow boat on the 149 mile trip from the High Peak down to Cropredy Marina and were suddenly faced with the canal closure on the North Oxford (large landslide!) Luckily we were just north of Kings Bromley. A phone call to Cropredy and another to Kings Bromley had us safely moored on a visitor mooring until the North Oxford is open again. Michelle was in reception and couldn’t have made us feel more welcome and got us settled, giving us a choice of mooring. We came back home knowing our home away from home is moored safely until we can continue our trip down south and is a little closer to home for weekends away. Thank you Aquavista for helping out!

Stayed a while in Ventnor Marina at Calcutt due to broken locks at Napton

Staff were incredibly friendly and helpful, answering phone within a couple of minutes.

Smithy our dog was made to feel welcome too.

A lovely quiet Marina with good facilities- would definitely recommend

TBH, I am a bit of a fan of several AV marinas, however, we have just had a few nights at Crick and the team there were fabulous, everything was done with a lovely and genuine warmth. Lovely facilities and very pretty. Couldn’t have been better, I think we may over winter here next year…. Thanks Team Crick….

Galgate marina is getting more and more run down. Easter weekend and they have 120? Moorings and one working shower and haven’t made any attempt to fix the broken facilities. Shower and disable toilet don’t even have a lock so you don’t feel safe using them. Sewage leak on site for over 6 months and it is simply half covered by a fallen over plastic barrier. And the list goes on. If you have any other options just avoid.
Meanwhile de Polo and his shareholder buddies will be holidaying in the sun on the back of all the money they have fleeced from the company.

The team at Kings Bromley are really friendly, approachable, and SO helpful. Paul has helped me immensely in my search for a mooring, and today, when I popped in to pay for said mooring, Michelle was absolutely brilliant, despite having what looked like a ridiculously busy day. I really felt like a valued customer, which is rare these days. Thank you!

I look forward to my stays at this conveniently located site in Bath. There is always a warm welcome from the helpful staff. Robin and Fiona in particular. Clean facilities and quiet ambiance. I would give 6 stars if I could.

I have just been to White Bear Marina Adlington to purchase a pontoon for a narrowboat the person who dealt with us from Aquavista was Craig, he was brilliant explained everything about the site and how it operates. nothing was to trouble whilst we were going around the site it was clear how friendly the staff and residents were a very sociable environment just what we were looking for thank you to Craig and Aquavita for a great experience highly recommend

Ian White

We stayed 2 nights at the Bath Waterside and Marina Campsite. The campsite has very good clean facilities, proper hard standing pitches, quiet with good green areas and riverside walks. 5 mins from the park and ride service into Bath. All of these features make it a great place to stay but the icing on the cake are the wonderful friendly and helpful staff! They are exceptionally dog friendly 🐶 ❤️

I can’t recommend Kings Bromley Marina highly enough. Not only is the Marina in a beautiful spot, but it’s clean, the facilities are well maintained and the staff have been absolutely superb from the start - They are all experienced boaters and their experience has been quite literally life saving.
I’d be happy to be quoted as saying, a really well run, clean and pretty marina, and a credit to the team who look after it.

The Kings Bromley staff are both knowledgeable and helpful, the Marina is well run,clean and tidy .....