Product arrived on time and in good condition, as I have not fitted it yet I cannot comment on the boiler heater element itself
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Consulta las opiniones de los clientes
Order had to be changed. Excellent communication and refund for part of order quickly issued. Order arrived very quickly. What’s not to like . Thanks
La empresa ha respondido
Really good price and speedy delivery. I have had the same heater for 5 years in my garage and is still working perfectly so expect the same from the new Redring 10lt heater that is now installed in m... Ver más
La empresa ha respondido
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliab... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Arcanu is the one-stop solution for all your plumbing, heating and home improvement needs! Whether you're facing chilly winter nights or dreaming of transforming your living space. We specialise in supplying heating & plumbing parts such as immersion heaters, expansion vessels, multiblocs, and thermostats. We also offer a range of electrical fittings, sockets & switches. Arcanu supply a series of fires and stoves as well as cylinders, showers and water heaters.
Información de contacto
Athal Group - Unit A, 82 James Carter Road, IP28 7DE, Mildenhall, Reino Unido
- support@arcanu.com
- www.arcanu.com
4,9
Excelente
110 opiniones
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Order processed promptly and delivered
Order processed promptly and delivered. Brilliant. Well done.
17 de noviembre de 2025
Respuesta de Arcanu
Thank you for the great review! We’re pleased to hear that our level of service met your expectations. Feedback like yours provides valuable insight into the customer experience and helps us continue refining and improving the quality of our services.
Swift delivery arrived at the …
Swift delivery arrived at the weekend, so was able to fit expansion tank immediately.
14 de noviembre de 2025
Respuesta de Arcanu
Thank you for the great review! We're delighted to hear that your order arrived promptly and allowed you to fit the expansion vessel right away. Your feedback is greatly appreciated and helps us ensure our delivery partners continue to provide excellent service. We’re committed to delivering both quality products and a smooth, reliable shopping experience, and it’s great to know we met your expectations!
Respuesta de Arcanu
Thank you for your great feedback. Our goal is to provide customers with the experience of high-quality products at competitive prices with quick delivery for any urgent needs and we're delighted to know this was reflected in your experience!
Great quality boiler vessel and…
Great quality boiler vessel and delivered quickly. Good communication throughout.
27 de octubre de 2025
Respuesta de Arcanu
Thank you for the wonderful review! We’re thrilled to hear that our team’s communication was efficient and helpful. We strive to provide reliable delivery and high-quality products, and we’re glad to know we delivered on both!
Competitive prices, prompt despatch & delivery.
Excellent, easy online ordering, keen price (better than Amazon), prompt despatch and delivery, ordered Sunday, received Tuesday.
Would certainly use these suppliers again.
10 de noviembre de 2025
Respuesta de Arcanu
Thank you for the fab review! We appreciate you taking the time to share your experience. We’re glad to hear that you found the ordering process easy to navigate, the pricing competitive, and the delivery quick. It’s great to know your experience was a good one, and we appreciate you choosing to shop with us.
Respuesta de Arcanu
Thank you for sharing such a positive review. We are delighted to hear that the product and delivery experience met your expectations. Ensuring our customers are fully satisfied is a top priority for us, and feedback like yours reaffirms that we are meeting that standard. We truly appreciate your support and are pleased to know you had a great experience.
Ordered an expansion tank Friday…
Ordered an expansion tank Friday morning and got it Saturday just after 12. Excellent service. In my recent experiences of delivery firms using DPD was a big plus
7 de noviembre de 2025
Respuesta de Arcanu
Thank you for your wonderful review! We’re so pleased to hear that your order arrived promptly and that you were happy with the service you received. We always aim to provide a smooth and efficient delivery experience, and DPD are a valued partner in helping us achieve this!
Respuesta de Arcanu
Thanks for the great feedback! We are thrilled to hear your experience from placing your order to delivery was seamless. Providing excellent service is what we strive for every day, and we’re delighted to know we met your expectations.
Respuesta de Arcanu
Thank you for the great review! We're thrilled to know that our team were able to provide the support you needed. Providing excellent customer service is always our top priority, and we're pleased to know we met your expectations!
Good price and delivery
28 de octubre de 2025
Respuesta de Arcanu
Thanks for the great review! We are so glad to hear that you were happy with our competitive prices and quick delivery! We hope to welcome you back in the future for any plumbing and heating needs.
Respuesta de Arcanu
Thank you for the great review! We are glad your experience from ordering to delivery has met your expectations!
Product as described
Product as described, super fast delivery, well packaged*****
6 de octubre de 2025
Respuesta de Arcanu
Thanks for the positive review! Our team is committed to delivering an exceptional customer experience. We are glad to hear that this is recognised and appreciated!
Great item at great price
Great item at great price. Very fast delivery by DPD meant that the new tank was delivered and installed within 3 working days of the old one failing.
22 de octubre de 2025
Respuesta de Arcanu
Thanks for the great review! We are committed to ensuring customer satisfaction, so we’re glad to hear that DPD delivered on time and that the product is working as expected!
11 inch immersion heater thermostst
Great 11 incher, insertion was smooth and easy, customer was well pleased
16 de octubre de 2025
Respuesta de Arcanu
Thanks for leaving great feedback! We're pleased to hear that the immersion heater you ordered has met all requirements. Providing reliable and high-quality products is what we strive for. If you ever need any further assistance, feel free to contact us
Respuesta de Arcanu
Thank you for your sincere review. We always try to be as transparent as possible with our customers, so it's great to hear that this is being recognised and appreciated. Please feel free to contact us for any future plumbing and heating needs!
Respuesta de Arcanu
Thank you for taking time to share feedback with us. We're glad to hear that the service received met your expectations as customer satisfaction is very important to us. We look forward to welcoming you back in the future for any plumbing and heating needs!
Superb communication and care are the…
Superb communication and care are the primary reasons for the 5 stars. This was after ordering a wrong part initially by mistake and then being helped to source the right one. Delivery fast and reliable. Would definitely use them again.
14 de octubre de 2025
Opinión espontánea
Respuesta de Arcanu
Thank you for your kind words! Our customers are always our top priority, so it’s great to hear that our team was able to help you find exactly what you needed.
Fast and efficient service …
Fast and efficient delivery of a suitable replacement part at a very reasonable price. What’s not to like. I will certainly look to Arcanu as my first port of call for my future plumbing needs.
10 de septiembre de 2025
Respuesta de Arcanu
Thanks for the great review! Ensuring customer satisfaction is our top priority, and we're glad to hear that our services met all your expectations In the future, if you're ever looking for specific products or bulk purchases, please reach out and we'd be more than happy to assist!
Reliable and efficient service and…
Reliable and efficient service and pleased with the product
12 de septiembre de 2025
Respuesta de Arcanu
Thank you for your kind words! We’re pleased you’re happy with both our service and product.
Fantastic value and very prompt…
Fantastic value and very prompt delivery.
Also part was of high quality
8 de septiembre de 2025
Respuesta de Arcanu
Thank you for your review. We're glad to hear you were happy with the quality of our service and the product!
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