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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I m so glad I purchased a pair of sneakers from this brand. They have really nice vicuña too and I was overall satisfied with customer service . They kept me in touch with all updates ! I m glad I cam... Ver más

Valorada con 5 estrellas sobre 5

Great experience overall. Ordered a pair of shoes and there was a small issue once they were delivered with the finishing. The team went above and beyond with great customer service, offerin... Ver más

Valorada con 1 estrellas sobre 5

I'd love to write a positive review about the sneakers I ordered 13 months ago. Unfortunately, I haven't received them and as each day slips past with no communication from Archibald, I fear I'll nev... Ver más

Valorada con 4 estrellas sobre 5

Pros: - Glasses are beautiful - Better prices than high street - Customer service is stellar Cons: - Delivery time isn't ideal (8-10 working days) - 5-day deadline & then slapping a £17... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios de moda
  2. Tienda de ropa de cama
  3. Tienda de ropa
  4. Tienda de encimeras
  5. Mayorista de gafas
  6. Zapatería

Información proporcionada por diversas fuentes externas

Archibald London is a unique platform that makes the finest, most beautifully crafted products available directly to you without the excessive mark-ups of conventional luxury retailers.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

108 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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3,7

Todas las opiniones

(108)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Archyawesome!, I love my glasses,great workmanship.

From the beginning of the process to the end ( it does take awhile) but I expected this from the onset. I got a personal call when there was a question, which was much appreciated. Customer service was excellent as well as the price point, convenience, and ultimately the glasses where beautiful. The little extras were appreciated. Thank u for being a personable co.

21 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Incredible lenses

Extremely happy and satisfied with the quality of the lenses from Archibald Optics. From beginning to end, I am completely satisfied with my experience. Highly recommended. No hassle, very easy process. Will definitely be a repeat customer.

21 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect first time experience

Archibald Optics provided me with my first pair of prescription glasses and I couldn't be more satisfied. The ability to try different frames at home and the ordering process once I received my prescription made things very easy and at my own speed. The quality of the glasses is fantastic. I have spent more money on sunglasses that were nowhere near the quality of what Archibald Optics offers.
I will definitely purchase my next pair from Archibald Optics, or maybe even a second pair sooner than that.

20 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful glasses, great friendly customer service!

Really helpful people from end to end. It's so easy to do with the Try-at-Home pairs - I'd been avoiding sorting out my glasses for a long time, due to lack of time to get to an opticians! - this was easy and very efficient, with friendly staff there to answer all the questions I had. Tried on, chosen, ordered and had my glasses within two weeks and they are exactly what I was after. Would (and have!) recommend Archibald Optics to my friends. Thanks

4 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent and innovative service

A fantastic service that alleviates the pressure of trying and buying glasses in a physical store. The home try-on option is very quick and allowed me to get feedback from friends and family about the frames best suited to me. I would be happy to recommend AO to others - based on their strong focus on customer service and great product quality.

1 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely staff, beautiful products, far better than high street!!!

I was slightly dubious about ordering glasses online but not anymore! They are friendly, attentive and efficient. Highly recommended :-)

- Excellent craftsmanship (Japanese of course!)
- Brilliant customer service (the kind you don't get from high street!)
- Great price (more value for money!)
- Amazing delivery time (for being crafted & delivered from Japan!)

1 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding, friendly and efficient.

This was the firs time I had ordered on line, in fact the optician that I have my eyes tested with told me it would be a mistake due to my prescription.

What nonsense. I tried on a pair at home, easily inputed my prescription and also followed th slink that was given to measure my eyes.

The e mails I received were friendly and prompt and kept me unto date with my order. They arrived within the stated time and were perfect. They were at least half the price I normally pay. I WILL be buying again.

29 de junio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, great service

Got a home trial kit, shipped quickly, easy no nonsense returns (prepaid). Glasses themselves are great quality, with some interesting designs. A little pricier than some, but I would say thats reflected in the quality of the product (feels robust), not money to have a brand name stamped on the side.

27 de junio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ruddy marvellous!

Firstly I was extremely happy with the try at home kit which was one of the main reasons why I went with Archibald Optics in the first place, and I did liaise with one of your team who kept me updated regularly on the whereabouts of my glasses.

Secondly I'm a bit of a sucker for some good packaging as I work in the Print and Design industry so when I received the box I was pretty chuffed with it!

Thirdly and most importantly the frames fit perfect and I will be buying some more from you guys as soon as payday comes around!

Thanks again

27 de junio de 2014
Opinión espontánea

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