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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Ver más

Valorada con 5 estrellas sobre 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Ver más

Valorada con 4 estrellas sobre 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Ver más

Valorada con 4 estrellas sobre 5

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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3,4

Todas las opiniones

(264)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Overall I love the concept and the…

Overall I love the concept and the customer service has been very good. But I’ve also had challenges. Sizing has been challenging for me (petite pear) even with size guides and reviews from others - I’ve struggled to wear some items because of fit. Across the three cases I’ve recieved - each has had an issue (one wrong size item sent, one missing item, one damaged item that I was unable to wear). Again customer service was good but more reliable cases would be ideal.

25 de junio de 2024
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Respuesta de Armoire

I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valorada con 3 estrellas sobre 5

I like the service

I like the service, but I have been somewhat frustrated by the scope of my options for rental. I’d like to see more variety.

23 de junio de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 4 estrellas sobre 5

Convenient

Convenient.
i had a SalesForce conference and these outfits were perfect.

15 de junio de 2024
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Respuesta de Armoire

Thank you for your review, Valli! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 4 estrellas sobre 5

Newbie

I’ve been using Armoire for about 3 months. I have been disappointed when the clothes don’t fit. They give me bonus items for the next month but I feel like they should replace these items with better quality items that fit!
Also had the wrong item delivered this month.
I like the variety of clothes. It’s hard to believe these clothes cost as much as posted.

18 de junio de 2024
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Respuesta de Armoire

I'm so glad to hear you're enjoying your experience, Kristy! We appreciate your review. We're working on making fit details easier to view and use in your rental choices.

Valorada con 5 estrellas sobre 5

Great experience

Customer service is great and responsive

4 de junio de 2024
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Respuesta de Armoire

Thank you for your review, Amy! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

The last items I ordered did not fit…

The last items I ordered did not fit and the consultant immediately added 2 swaps when I reached out.

6 de junio de 2024
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Respuesta de Armoire

I'm so glad to hear you're enjoying your experience, Nadia! We appreciate your review. We're working on making fit details easier to view and use in your rental choices.

Valorada con 4 estrellas sobre 5

Very fun to get new pieces to try every…

Very fun to get new pieces to try every month. Sometimes it is hard to know exactly what the piece will look like until you see it in person, but overall a fun experiment.

5 de junio de 2024
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Respuesta de Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Armoire makes it easy to take fashion…

Armoire makes it easy to take fashion risks, and I suspect that for people who wear straight sizes, it’s a great service. The plus sizes are a little tricky at times- without the unlimited plan, I’m unsure how it works to return something that doesn’t fit (it’s not spelled as an option anywhere I’ve found, and ran into challenges with return bonus items). I’ve also found that the better brands available in plus sizes are harder to come by. Customer support is helpful and has always resolved things well (issues returning, bonus item rental/return).

2 de junio de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. Because of our focus on variety, we don't always have every item available in every size, and since many members are renting from our shared closet, availability of items will vary. Armoire's goal is to provide you with clothes you feel great in for all of life's events.

Valorada con 4 estrellas sobre 5

Plus size clothes seem like there are…

Plus size clothes seem like there are smaller amounts many things are rarely available

9 de junio de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 4 estrellas sobre 5

High quality and Beautiful clothes

The clothes are really high quality and beautiful. Overall, happy with the experience. I was able to pick out post baby clothes for multiple weddings and formal events while nursing.

30 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Liz! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Super easy website/app

Super easy website/app. Great clothes with a plethora of reviews so u know what you r getting. Price point is reasonable. This is sustainable fashion.

7 de junio de 2024
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Respuesta de Armoire

Thank you for your review, Meghan! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 4 estrellas sobre 5

The clothes and quality is great

The clothes and quality is great. However, I feel like the items I want are often not available. Also can you get more fun edgy pieces?

4 de junio de 2024
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Respuesta de Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valorada con 5 estrellas sobre 5

Boss ladies love Armoire

As a senior leader I’m consistently handling challenges and difficult situations. It’s is an absolute delight to have an effortless and smooth process that helps me look and feel my best, have fun with fashion and feel taken care of. I get quality clothes that fit, get showered with compliments, and don’t have to go shopping.

27 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Cat! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Love this service.

I love this addition to my wardrobe as I get to pick and wear very cool clothing. The best part is if I fall in love with something I have the choice to purchase it.

27 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Jennelle! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I’ve recently lost a lot of weight and…

I’ve recently lost a lot of weight and I wanted to play around with different styles of clothing. Armoire has been perfect for my vanity project! The clothing ships quickly and returns are a piece of cake. It’s fun to try styles and designers I’d never have purchased. I love their support for women designers, too.

27 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Laura! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Recommended

I started using Armoire 3 months ago and it’s been great. The clothes are great quality, and I like changing up with spending a fortune or taking up space that I don’t really have in my small closet. Returning is so easy and no laundering because they take care of it all!

1 de junio de 2024
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Respuesta de Armoire

Thank you for your review, Heather! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Clothes are causal, limited work wear

Clothes are causal and trendy. Not much is available for work wear.

31 de mayo de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

If you need any ideas on where to search for high-quality workwear, I recommend looking for pieces from Nora Gardner, Derek Lam 10 Crosby, M.M. LaFleur, Equipment, and Nanette Lepore!

Valorada con 5 estrellas sobre 5

Love all the clothing and the choices

Love all the clothing and the choices! Always great options to choose from.

24 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I love having fresh pieces in my closet…

I love having fresh pieces in my closet for upcoming events- without having to spend a ton of time shopping and clogging up my closet! The reviews from others really help me find pieces and sizes that will work for me

28 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Kristin! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

The clothes are great

The clothes are great. There are a lot of great styles that look nice at work. The prices are pretty high and I can often buy the pieces new for the same price online. My biggest complaint though is the user interface for searching for clothes and exchanging packets is not intuitive.

28 de mayo de 2024
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Respuesta de Armoire

Thanks for your feedback! We've worked hard to keep our prices consistent for the past 3 years, while many of our competitors have raised prices to keep up with rising costs. However, we realize our current offerings don't work for everyone and are always looking for ways to make the service valuable for more members. I'll share this feedback with our team.

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