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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Their clothing does not feel high-priced, even though it is valued at a higher end. The pieces I choose (10) I only ended up wearing one of them. I saw reviews showing the quality and the variety. I'm... Ver más

Valorada con 5 estrellas sobre 5

changing my review as promised, because they promptly took care of me when I had an issue on a sunday night. They were responding promptly on monday! Thank you armoire! Sorry I got such anxiety, but... Ver más

Valorada con 4 estrellas sobre 5

Able to try new brands and styles without committing. Found a few classic pieces I really love and got to sample a few slightly outside my normal picks that I ended up enjoying. Sometimes the selectio... Ver más

Valorada con 4 estrellas sobre 5

Great quality clothing I have enjoyed trying out Armoire's rental service. The clothes are great quality, sometimes new with tags. I do feel the size availability on items I want is limited - and t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de ropa para mujeres

Escrito por la empresa

Rent an infinite closet, styled just for you. Armoire is a women's clothing rental membership that styles you with curated, high-quality items for every occasion. Using a combination of technology and personal touch, Armoire provides recommendations for you based on fit and style preferences that you share via a style quiz and overtime through your rental behavior and reviews.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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3,4

Todas las opiniones

(264)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Quality and Variety!

Enjoying the quality and variety of clothing. Easy to search and select clothing by type and/or season. Watch carefully the sizes and how they fit as described by members. It is helpful to have that input. Recommended to a friend and she loves her clothing too!

18 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Marcia! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

I have discovered some new brands that…

I have discovered some new brands that Iove. However, overall I've had a hard time finding much that was available that I liked in my size - and then most of it doesn't end up fitting. So I'm done after 3 months. It was interesting to try it though.

18 de mayo de 2024
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Respuesta de Armoire

I'm sorry to hear you weren't able to find styles you loved in your size. We'll share this information with our inventory team to help them improve the selection. Thank you for your feedback.

Valorada con 4 estrellas sobre 5

I’ve tried a couple other clothing…

I’ve tried a couple other clothing rental companies, and I think this is my favorite. It has more business attire, which I need and appreciate but I think the casual styles are lacking. It’s also very unclear how the return process works and customer service is slow to respond.

19 de mayo de 2024
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Respuesta de Armoire

I'm so glad to hear you're enjoying your experience and appreciate your review. We're reviewing our messaging to make sure all communications are clear and helpful.

Valorada con 4 estrellas sobre 5

Terrible experience

After a rough start, I was connected with a manager who helped me work through my issues and genuinely really cared about my experience. I’m not sure the platform is ideal for my needs but very impressed with management and handling of my lack of technology. Thank you

23 de mayo de 2024
Opinión espontánea
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Respuesta de Armoire

Thank you for your feedback - I'm sorry that you had a negative experience with Armoire. I followed up with our member experience team, who confirmed they have been in contact with you. We're reviewing our messaging to make sure all communications are clear and helpful.

Valorada con 3 estrellas sobre 5

Seamless shopping, but lackluster.

Ease of access and the shopping experience is amazing. The items provided are sub-par. Not as stylish as I would hope.

12 de mayo de 2024
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Respuesta de Armoire

Thanks for your review and valuable feedback. We're adding new styles to our closet daily and look to our members to help us decide what to buy. I'll share this feedback with our merchandising team.

Valorada con 1 estrellas sobre 5

Most garments received were extremely…

Most garments received were extremely worn. I'm going to give either rent the runway way or nuuly a try.

11 de mayo de 2024
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Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

Valorada con 5 estrellas sobre 5

Fun way to experience fashion!

The clothing has been excellent quality and the site is easy to navigate! Highly recommend!

9 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Heather! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Elevate your clothing

I wanted to elevate my clothing for work and stumbled up Armoire. I have absolutely loved subscribing and getting unique clothing in my cases. I have gotten more compliments than I ever have on my outfits. The app is super intuitive and uses AI to populate selections for me. I get many new with tag rentals and have even bought 3 pieces at a huge discount. I love my Armoire subscription. Extremely happy.

8 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Tracee! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

I absolutely love this service

I absolutely love this service. I’ve tried others and this one is by far the most useful. They give you clothes that are utterly beautiful and sometimes even have tags. There is an algorithm that learns what you like and shows you more of that. I’ve also been able to cut down on my weekly laundry loads because I can swap out options anytime I need a refresh. For a busy mom, that is a God send. This service has made my life so much easier and has effortlessly elevated my style. I adore using Armoire. The flexibility and variety is unmatched. I highly recommend this service to anyone who wants to focus on style without much effort or fuss. The shipping to you is quite prompt as well. Return shipping can be slow, but I think that’s more of a reflection on USPS than the company.

1 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Chandler! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

The company makes it very easy to rent, stay stylish and fashionable while being kind to the environment at a great price point.

The company makes it very easy to select the clothes and styles I am looking for. The pieces are classic and fashionable yet trendy and seasonal. The price levels are competitive. Finally returning clothes and getting new ones by mail is so easy. One bonus I love is that you can get your new wardrobe before sending back your last wardrobe, a very nice feature.

5 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Tara! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Love the clothes

Love the clothes. I've used several services and Armoire seems to have the best combination of power work clothes, size options, and customer service.

28 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Shannon! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Fantastic, Fashionable Subscription

Great customer service, easy to use platform, and spot-on sizing recommendations. Love that this company promotes women-owned designers.

26 de abril de 2024
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Respuesta de Armoire

Thank you for your review! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

The process is so easy

The process is so easy. To fill your case and exchange your items. Super easy process.

1 de mayo de 2024
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Respuesta de Armoire

Thank you for your review, Jamie! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service.
Nice choice of clothes.
Getting the hang of knowing what to put in my case.
Love that you can keep things from a previous case if you don't like all of the ones in the new case - very pragmatic.

27 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Rachel! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Hard to find items I'm excited about

I am still struggling to find things I like, and when I do find something I am excited about I get a message that someone else has grabbed it.

22 de abril de 2024
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Respuesta de Armoire

We appreciate your feedback. Armoire is focused on providing a variety of styles through a curated closet, and we aim to offer members unique and high-quality pieces for any occasion. It sounds like we missed the mark here. I'll share this feedback with our merchandising team to help them improve the selection.

Valorada con 5 estrellas sobre 5

Armoire has exceeded my expectations.

Armoire has exceeded my expectations.
I have never worn clothing with this quality and love it!

22 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Jennifer! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 1 estrellas sobre 5

I am having an enormous problem getting…

I am having an enormous problem getting logged on.

14 de abril de 2024
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Respuesta de Armoire

Hi Deanna, I am sorry to hear you have had trouble logging in to your Armoire account. I will have our tech team look into it and reach out to you directly.

Valorada con 5 estrellas sobre 5

The best clothing rental company

The employees at Armoire always go above and beyond to make my experience excellent - from hand picking outfits for specific occasions, to fixing any minor issues that arise with membership. The best clothing rental company I've tried (and I've tried many)!

11 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Anna! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 5 estrellas sobre 5

Fantastic options and responsive customer service!

I love the clothing options for daily wear. I’ve tried rent the runway before annd felt like they didn’t have aa many casual options. Everything has arrived quickly and in great condition. I liked it so much I upgraded to the unlimited plan. The customer service has been so responsive when I have had questions. Highly recommend!

18 de abril de 2024
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Respuesta de Armoire

Thank you for your review, Sarah! I am so glad to hear that you are enjoying your experience and we hope you continue to find rentals you love with Armoire!

Valorada con 3 estrellas sobre 5

Majority of the clothing I’ve received…

Majority of the clothing I’ve received has imperfections - snags, rips, stains, etc. the user interface isn’t great either on the app

18 de abril de 2024
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Respuesta de Armoire

We're sorry to hear you didn't have a great experience with Armoire, and greatly appreciate your helpful feedback. While we have a stringent quality process to prevent damaged items getting to our members, rarely damaged items slip through. We will share your feedback with our operations team so that they can use it to improve their processes.

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