Arsenal Football Club Opiniones 

196
TrustScore: 2 sobre 5

2,2

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The arsenal parade was terrible, this is a football club that makes so much money from their fans. But to ensure the fans had a positive experience after waiting 22 years, they should have put much ef... Ver más

Valorada con 1 estrellas sobre 5

It pains me so much that the club I have grown up with and love and supported for 55yrs falls extremely short when dealing with its disabled members. It treats it's disabled members like 3rd class cit... Ver más

Valorada con 5 estrellas sobre 5

Had trouble purchasing tickets for a women’s match today. Website crashed right as purchase was going through so was unable to get the tickets. in desperation to buy the tickets, i called up box offic... Ver más

Valorada con 5 estrellas sobre 5

My son who is a huge Arsenal fan and I took the stadium tour just after Christmas and thoroughly enjoyed. The staff were amazing, extremely friendly and engaged my little one in conversation throughou... Ver más

Información sobre la empresa

  1. Club de fútbol

Escrito por la empresa

The Official Website of Arsenal Football Club


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

196 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

Todas las opiniones

(196)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

The arsenal parade was terrible

The arsenal parade was terrible, this is a football club that makes so much money from their fans. But to ensure the fans had a positive experience after waiting 22 years, they should have put much effort in the safety of the fans at the parade. There was no screens to ensure that the fans could see the parade or to track where the bus was. It was terrible. Looks like they spent £0

30 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

It pains me

It pains me so much that the club I have grown up with and love and supported for 55yrs falls extremely short when dealing with its disabled members. It treats it's disabled members like 3rd class citizens which is hard for me to write. But as the way of all things looks like I as many have to be far away supporters. STARTING TO HATE THE TWO FACED ANTICS OF MY CLUB

22 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The swap seats system USELESS NOT FIT…

The swap seats system USELESS NOT FIT FOR PURPOSE
The away ticket system USELESS NOT FIT FOR PURPOSE
The cup final ticket system USELESS NOT FOT FOR PURPOSE
Customer support USELESS NOT FOT FOR PURPOSE
Been a season ticket holder for 40 years + and this automated system is you guesses USELESS NOT FOT FOR PURPOSE

1 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am deeply disappointed with Arsenal…

I am deeply disappointed with Arsenal Football Club and the behavior of its players.

My small son went on Saturday, full of excitement, to watch the match and hopefully meet the players he looks up to. What he experienced instead was heartbreaking. The players got off the bus with hoodies up, sunglasses on, glued to their phones, showing zero engagement with the children who were waiting with such hope and admiration.

After the match, the most shocking moment came when Declan Rice stood less than a foot away from my son — and didn’t even turn around to acknowledge him. No smile, no wave, nothing.

This behavior is disgusting and shocking. These players should be ashamed. They have clearly forgotten their roots and the fans who made them who they are. Parents save and pay so their children can be part of these moments, to believe in something bigger, to feel inspired — and they were completely ignored.

Football is nothing without its fans, and especially without its children. What we saw on Saturday was arrogance, not class.

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Arsenal customer support

Tried, online to join a friend’s son, in Australia, as a junior gunner. As a member, myself, thought it would be straightforward, to add to my account. Followed all the instructions, too long to go into, but unable to set up. Was abroad at the time, so emailed them. They advised I phone on my return. Just spent 35 minutes following their operatives instructions, creating yet another account, which, although they’d talked me through it, they couldn’t find on their own system. They’ve actually confirmed all the details, but couldn’t find it. This was a very frustrating experience, not the first time, with the club, either. Quite a few people I know have similar experiences with the clubs website and support services. I now have to go back to my friend, and embarrassingly tell them I’m unable to do what I promised. Angry, doesn’t even begin to describe how I feel 😡😡😡

28 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Arsenal vist

Dude I went to the stadium with my dad and we loved it a guided tour with headphones to tell you uall about arsenal.

ARSENAL FOR LIFEEE

10 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shameful

Paid for an order on 6 December and still hasn’t been dispatched! I filled in a ticket only to get an auto response 48 hours later to tell me to be patient! I spend an hour on the phone to speak to absolutely no one and then finally to get another auto response to tell me orders placed on the 6th would be dispatched on the 15th. It’s now the 17th. No dispatch yet. This is a disgusting way to treat customers and I’ve spent £80 on a child’s kit with no way of knowing if it’s coming or not! Shame on you it’s not like Xmas is a secret and you are still saying on your website orders placed by the 20th will be delivered!

17 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

NO MORE EMPTY SEATS

There needs to be a service where if a consistent number of season ticket holders don't go to the game, or their tickets aren't sold on the ticket exchange - their membership should be frozen for a period, ensuring those tickets are then successfully sold to real Arsenal fans who want to turn up week after week.

Then at least more people would be successful in the ballot! (which is almost impossible to win currently)

6 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Membership bloqué.

Ils ne veulent pas débloquer mon membership.

Où sont les équipes techniques du club ? En vacances ? Ça fait 2 mois que mon red memebrship est bloqué et je ne peux participer à aucun ballot, j'ai envoyé des dizaines de mails et passés des coups de fil interminables. Sans réponses de leur part. Je comprends que le flux doit être très important de leur côté mais il faut savoir s'adapter.

Merci de débloquer mon compte immédiatement. Il est hors de question que je rachète un membership.

4 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

treating their fans with utter contempt

This review is about the people who run the marketing side of Arsenal. These people are basically corporate scum. They have a money making machine and they don’t give a damn about the public because they know there are so many fans out there that they have a limitless market of fans for their tickets. They have a ticket exchange software that is entirely useless. Ticket holders often have to spend hours unsuccessfully trying to transfer tickets to relatives and friends when they can’t make a match. Arsenal know about this, know that there are easy remedies but they refuse to take them.

20 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hello

Hello, Arsenal, my home team. Actully played for Arsenal Juniors haha.

Guys, I know this has nothing to do with you anymore.

But I tried to email him, obviously very hard to get a hold of.

Thierry Henry.

Im on Holiday, I just saw he's advertiment online promoting gambling..

Ong thats so shameful, I dont want to hate on you.

But such a influential person, doing these kind of stuff.

OmG HEN, whats with you my friend.

Please 🙏

Use your head, use it for something new.

15 de octubre de 2025
Opinión espontánea

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