Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and compa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had an issue where the license was losing activation, customer service was outstanding in resolving the issue. I've used this software for many years, last project was cleaning up duplicated files on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Dupli... Ver más

Valorada con 5 estrellas sobre 5

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the proces... Ver más

Información sobre la empresa

  1. Compañía de software

Escrito por la empresa

Find and remove duplicate files, true byte-by-byte/crc32 comparison, fast and accurate results. Duplicate file finder is designed to delete duplicate files, mp3, iTunes, image files within minutes!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

69 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Good product

Good product: fast & effective. Support is very quick and responsive.

19 de abril de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hello Randy,

Thank you for your kind words! We’re really glad to hear that you found the product fast and effective, and that our support team was helpful.

If there’s anything we can further improve to make your experience a full 5-star one, please let us know — we’d be happy to assist.

Thanks again for your feedback and support!

Valorada con 5 estrellas sobre 5

Fast and accurate response

14 de abril de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hello Gary,

Thank you for your feedback! We’re glad you found our response fast and accurate.

We truly appreciate your support.

Ashisoft Support Team 🙂

Valorada con 5 estrellas sobre 5

duplicate photo finder for photography database cleanup

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and comparison strategies although sometimes locks up when there is an extremely large amount (I resolve this by selecting folders in smaller chunks... each project is in its own set of folders so it's not necessary for me to select everything on the network share). I had tested the software on my laptop but then noticed I could only install it once with the license. A quick email to their support got that resolved literally within minutes. Thank you for the efficient support, highly recommend Ashisoft and their products.

5 de abril de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hello Mike,

Thank you for your detailed feedback! We’re glad the software is helping with your large photo library and that you found it fast and effective.

We appreciate your note about handling very large selections — that’s helpful insight, and we’ll continue working on improving performance for such cases.

Happy to hear our support team could assist you quickly as well. Thanks again for recommending us!

Ashisoft Support Team

Valorada con 5 estrellas sobre 5

Had an issue where the license was…

Had an issue where the license was losing activation, customer service was outstanding in resolving the issue. I've used this software for many years, last project was cleaning up duplicated files on six hard drives, over 1 million duplicate files. Program worked great, full confidence in it!

31 de marzo de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hi Rick, Thank you for your continued support! We're glad our team could quickly resolve the license issue and that the software performed well on such a large project. Your trust means a lot to us!

Valorada con 5 estrellas sobre 5

Great product, great service

This company’s customer service is fantastic! I love their Duplicate File Finder software for keeping my hard drive tidied up.

21 de marzo de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying our Duplicate File Finder and that it’s helping keep your hard drive organized.

Your feedback means a lot to us and motivates our team to continue improving both the software and our support.

If you ever need any assistance, we’re always here to help

Valorada con 5 estrellas sobre 5

Surprisingly effective, once avtivated

Effective product, once you get it activated

15 de marzo de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hi Nat,

Thank you for updating your review — we really appreciate it.

We’re glad everything is working well now. If you need any help in the future, feel free to reach out — we’re always here to assist.

– Ashisoft Support Team

Valorada con 1 estrellas sobre 5

License Activation Woes

Every time I want to use Duplicate File Finder, I have to contact support to get my license reactivated. This was the last time. Cancelling any future renewals. This stuff is garbage.

4 de enero de 2026
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hello,

We’re sorry to hear about your experience. License activation normally only needs to be done once, so it’s unusual that you had to reactivate it multiple times.

We would be happy to investigate and resolve this for you. Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can look into the issue and fix it right away.

We always strive to provide reliable software and responsive support. If the issue is resolved, we would greatly appreciate if you could consider updating your review.

Ashisoft Support Team

Valorada con 5 estrellas sobre 5

The duplicate photo finder was great

The duplicate photo finder was great! It removed my duplicate photos quickly from my old computer. After I had cleaned off my old computer, I tried to download the software on my new computer and got a message that the license had already been used. I contacted Ashisoft support and they sent a link to download on my new computer. Their customer support is great!

2 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt helpful reply

Prompt helpful reply that allowed me to overcome problems with a reinstallation of an earlier version which said that there were too many installations as I have had to replace my disc drive.

2 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Limited but useful

I downloaded the duplicate photo program and it seemed to work well, although the user interface was awful - small typefaces and very difficult to work. They helped me initially and promptly with various problems and responded well to my comments and suggestions on how to improve. However, when I became exasperated with the program's failures and asked for a refund, which took some time but eventually came through - a full refund.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Hello,

We’re sorry to hear about your experience. We always try to assist our customers and we’re glad to hear that our team initially responded promptly and helped with your questions and suggestions.

Regarding the refund request, we did not find any unresolved refund request in our support system. It’s possible that the message may not have reached us or may have been filtered.

Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can review the case and assist you immediately.

We always aim to resolve customer concerns fairly, and we would appreciate the opportunity to help. If the issue is resolved, we would be grateful if you would consider updating your review.

Ashisoft Support Team

Valorada con 5 estrellas sobre 5

Generally maintaining personal and business files

I've used Duplicate File Finder for eight years, moving from computer to computer and always bringing the product with me. Support has been fabulous and the product is great! Steadily faster and easier to use.
Highly recommend it!

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent value, top class customer service

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Duplicate Photo Finder program. get my license key, etc. Never been a problem. And the Dup Photo Finder is the best if you have loads of photos scattered around your system - it scans fast, clearly identifies the file paths, allows quick selection and batch deletion of dupes. Has never lost a photo, deletes only what I tell it to. I've bought a Lifetime Pro license because I'll be using it for a lifetime. Excellent value!

16 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Works great

I mostly use Duplicate Photo Finder for finding exact duplicates and it does a great job and can check thousands of files in just a few seconds.
Support was also very fast and helpful when I lost my activation code after a windows reinstall.

22 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product works fantastic exactly…

The product works fantastic exactly like advised on the website if not better, it has saved me hours if not days / weeks going through all my duplicates. The staff are also more than helpful helping me with a couple of questions I had. Would highly recommend.

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Had used the software in the past and could not find my code for activation. Sent a email, had a reply back next day with code and latest version on the software. That is great customer service.

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

At first I was really not having much…

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the process step by step and am grateful that they were able to assist me. I would surely recommend this duplicate removal program to anyone seeking to release duplicates. Thanks Ashisoft

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Searching for and deleting duplicate files

This is the perfect program for deleting duplicate files. It's so very easy to use, and it's fast while searching through your files. I also want to comment on the service. I had an issue after purchasing it, and Ashisoft not only responded very quickly to my concern, but despite the fact it was an error on my part, they immediately assisted me in solving the issue I created. And I must add they were very polite in their response. I'm a fan!!!

15 de septiembre de 2025
Opinión espontánea
Logotipo de Ashisoft

Respuesta de Ashisoft

Thanks for your kind words! Helping you efficiently manage your files makes us happy.

Valorada con 5 estrellas sobre 5

This program (Duplicate Photo Finder)…

This program (Duplicate Photo Finder) works very well, and is reasonably priced. I particularly like the fact that it allows for removal of multiple files, instead of one at a time, which I find very helpful. IT has been responsive and helpful with any problems. It's a great help at reducing disc clutter. Very good app!

20 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They solved my problem - No reply from customer support of Ashisoft since 13th August 2025

They solved my problem immediately after receiving my last email. Thank you.

I purchased Duplicate Photos Finder 0n 12th August 2005 and installed it to my PC.
However I needed to transfer it from my PC to Laptop.
I wrote multiple e-mails to ashisoft support e-mail address to help me transfer my license and until now (15th August 2025) no one even bothered to reply my mails. Not even a bot message. I feel I threw me money out of the window.

15 de agosto de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más