Aston Autopark Opiniones 

3097
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service.... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Used Aston for over 20 years and always had great service however was disappointed this time. When picked car up was shown service report and rear brakes were highlighted as red requiring immediate at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aston Autopark are very professional, my car went in for it's Service. The customer service phone call also asked see if we would like my car cleaned whilst they had the vehicle, which I accepted. I a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de autos
  2. Servicio de automóvil

Escrito por la empresa

Founded in 1989 as a family-run business, Aston Autopark has grown from humble beginnings to become one of the area’s most trusted automotive businesses. We began with just 11 dedicated team members—three of whom remain with us today—and have built our reputation through decades of hard work, honest advice and a genuine commitment to our customers. As the area’s longest-established franchised dealer, we’re proud to have served generations of customers while continually adapting to the changing automotive landscape. Our facilities have evolved over the years, incorporating the latest technology and equipment to deliver an excellent experience throughout the business. Whether you’re searching for a new or used vehicle, looking to sell your car, or require professional servicing and repairs, our experienced team is here to help. As an authorised repairer for Vauxhall, Peugeot, Citroën and Ford, our manufacturer-trained technicians can undertake everything from routine servicing and maintenance to warranty work, recalls and complex repairs. Our commitment to high standards has been recognised with multiple Vauxhall Customer Excellence Awards, reflecting our continued focus on friendly, professional service and customer satisfaction. Visit Aston Autopark and experience the personal service of a long-established, family-run business. Whether you’re buying, selling or maintaining your vehicle, we’re here to make the entire process as straightforward as possible.

Multiple Customer Excellence Award Winner

Escrito por la empresa

Each year, a Customer Excellence Award goes to Retailers with the best combined score from the sales and service surveys.
Vauxhall's Customer Excellence Awards recognise and reward top performing Retailers for the quality of service they give to you, the customer. You can expect highly professional and attentive customer service, with clear and timely communications at every step. We go the extra mile to help customers, and our award recognises the hard work that’s gone into our all-around service.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(3097)

200 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

Having recently moved from Hampshire to Melton Mowbray I was looking for somewhere to take over the service and MOT of my 2015 Citroen DS3 which I have had from new and always had main dealer service. I decided on Aston Auto Park and everything went smoothly and was easy to book. I also asked for the battery to be replaced as it was still the original and 11 years old! Excellent communication and attention to detail as I was asked if the cambelt had been replaced which it had at last years service. Friendly helpful staff throughout. They collected and delivered the car back, nothing was too much trouble, all work completed as requested and the car was gleaming when it arrived. Great customer service and definitely recommended.

16 de julio de 2026
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Respuesta de Aston Autopark

Thank you for such a detailed review. It's great to hear that everything went smoothly with your DS3 and that you were pleased with the communication, attention to detail and collection and delivery service. We really appreciate the recommendation and hope we can look after your car for many years to come!

Valorada con 5 estrellas sobre 5

I purchased a used car from Aston Auto…

I purchased a used car from Aston Auto Park, and what a wonderful experience it was, a young lady called Carly, she did my transaction and she was brilliant from start to finish. She helped out with any questions I had and was able to answer them throughly. So thank you to everyone at Aston Auto Park who made my purchase a lovely stress free experience. I would highly recommend this company

10 de julio de 2026
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Respuesta de Aston Autopark

What a lovely review to receive. We're so pleased Carly made your purchase feel easy and stress-free, and that she was there to answer your questions throughout. We'll make sure your comments are passed on to her and the rest of the team. Thank you for choosing Aston Autopark and for recommending us – we hope you have many happy miles in your new car!

Valorada con 5 estrellas sobre 5

Great service.

9 de julio de 2026
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Respuesta de Aston Autopark

Thanks for the review. Great to hear you were happy with the service, and we hope to see you again next time.

Valorada con 5 estrellas sobre 5

Carly was very friendly and helpful

Carly was very friendly and helpful
Answered all our questions

25 de junio de 2026
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Respuesta de Aston Autopark

It's great to hear Carly looked after you so well. Taking the time to answer questions and make everything clear is an important part of the experience, so she'll be pleased to hear your comments. Thanks for choosing Aston Autopark!

Valorada con 5 estrellas sobre 5

The whole experience

The whole experience

25 de junio de 2026
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Respuesta de Aston Autopark

Great to hear you were happy with the whole experience. Thank you for choosing Aston Autopark and for taking the time to leave us a review. We hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

Once again Sonny has gone above and…

Once again Sonny has gone above and beyond to assists us.

9 de julio de 2026
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Respuesta de Aston Autopark

Sonny will be really pleased to hear this! It's always great when a member of the team makes such a lasting impression, especially for a returning customer. We'll make sure your comments are passed on to him, and thank you for continuing to choose Aston Autopark.

Valorada con 5 estrellas sobre 5

Good service as normal

Good service as normal

9 de julio de 2026
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Respuesta de Aston Autopark

It's always a pleasure to welcome you back. Thank you for your continued support, and we're delighted to hear you've once again received the level of service you've come to expect from our team.

Valorada con 5 estrellas sobre 5

Aston Autopark are very professional

Aston Autopark are very professional, my car went in for it's Service. The customer service phone call also asked see if we would like my car cleaned whilst they had the vehicle, which I accepted. I am disabled so for me from start to finish it was hassle free. I rang to arrange the service, they collected my car from my house, did the service, cleaned my car and brought it back home. The whole process from Customer Service, the All around Service and Staff totally in my opinion deserve the 5 Stars. Thank you.

25 de junio de 2026
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Respuesta de Aston Autopark

Thank you for taking the time to leave such a thoughtful review. We're delighted to hear our collection and delivery service made your visit completely hassle-free, and that our team could make the process as convenient as possible for you. It's great to know you were pleased with the communication, the service, and having your car returned cleaned and ready to go. Your 5-star recommendation means a great deal to the whole team, and we look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

The repair was caried out at at the…

The repair was caried out at at the time booked
quickly and to my satisfaction verry pleased with the work done.

9 de julio de 2026
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Respuesta de Aston Autopark

Thank you for your review. We're pleased everything was completed on time and to your satisfaction. It's great to know you were happy with the repair, and we appreciate you choosing Aston Autopark.

Valorada con 5 estrellas sobre 5

I had an excellent purchase experience!!

I had an excellent purchase experience. Carly was outstanding throughout the entire process. She was friendly, knowledgeable, patient, and took the time to answer all of my questions without making me feel rushed. She made the experience smooth, stress-free, and enjoyable. Her professionalism and genuine willingness to help gave me confidence in my purchase. I truly appreciate her exceptional customer service and would highly recommend working with Carly to anyone looking for a great buying experience.

23 de julio de 2026
Opinión espontánea
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Respuesta de Aston Autopark

Thank you for sharing such a wonderful review. We're thrilled to hear Carly made your purchase such a positive experience. Her friendly, knowledgeable and patient approach is exactly the level of service we strive to provide, and we're delighted she helped make the process smooth and enjoyable. We'll be sure to pass your kind comments on to Carly, and thank you for recommending both her and Aston Autopark. We hope you enjoy your new car.

Valorada con 5 estrellas sobre 5
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Respuesta de Aston Autopark

It means a lot to receive feedback like this. Thank you for taking the time to leave us a review, and we're delighted you found the team professional and helpful. We look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Everything went without a hitch

Everything went without a hitch. Arrangements were made successfully and without any complications. The work done was completed to my satisfaction and the courtesy of the employees was exemplary. I am a very satisfied customer.

18 de junio de 2026
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Respuesta de Aston Autopark

We're delighted to hear everything went smoothly from start to finish. It's great to know the arrangements were straightforward, the work met your expectations, and our team's courtesy made a positive impression. Thank you for your kind words and for choosing us.

Valorada con 3 estrellas sobre 5

Used Aston for over 20 years and always…

Used Aston for over 20 years and always had great service however was disappointed this time. When picked car up was shown service report and rear brakes were highlighted as red requiring immediate attention . When I returned home I read the report and for the highlighted red item against it was the remark declined, I had never been asked if I wanted the job done . I took the car locally 2 days later and had the repairs done they did say the discs were really bad .

2 de julio de 2026
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Respuesta de Aston Autopark

You are a very valued customer, please let us investigate this and what has happened thank you.

Valorada con 5 estrellas sobre 5

Engine repaired

Unfortunately, I had to get my engine and Turbo repaired (after the whole engine failed) plus carry out the first service but after a massive repair, my car works as the first day!

22 de junio de 2026
Opinión espontánea
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Respuesta de Aston Autopark

Thank you for your review. We're sorry to hear your vehicle required such major repairs, but we're delighted we could get everything back to the standard you expected. It's great to know your car is now running as well as it did when it was new, and we appreciate you trusting us with both the repairs and your first service.

Valorada con 5 estrellas sobre 5

Lewis was super helpful from the start…

Lewis was super helpful from the start and was a lovely guy! Helped to answer a set and questions I had and made the process super smooth. Definitely recommend :)

23 de julio de 2026
Opinión espontánea
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Respuesta de Aston Autopark

Thank you for your wonderful review. We're delighted to hear Lewis was so helpful from the very beginning and made the whole process smooth and straightforward. It's great to know he was able to answer all of your questions, and we really appreciate your recommendation. We hope you enjoy your new car.

Valorada con 5 estrellas sobre 5

Very friendly and very helpful really…

Very friendly and very helpful really pleased with service

11 de junio de 2026
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Respuesta de Aston Autopark

Thank you for your kind review. We're delighted to hear you found the team friendly and helpful, and that you were so pleased with the service you received. We look forward to welcoming you again in the future.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. No issues and transparent pricing.

11 de junio de 2026
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Respuesta de Aston Autopark

Thank you for your review. We're pleased to hear you received great customer service and that you valued our transparent pricing. We're glad everything went smoothly and hope to see you again in the future.

Valorada con 5 estrellas sobre 5

Van serviced and moted great job

Van serviced and moted great job

11 de junio de 2026
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Respuesta de Aston Autopark

Thank you for your review. We're pleased to hear your van service and MOT went well and that you were happy with the work carried out. We look forward to welcoming you again in the future.

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